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Crowne Plaza Glasgow, Glasgow

Congress Road, Glasgow, G3 8QT, UK

Guest Reviews

Overall Guest Rating

87%

A guest said...

80 %
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90%

Stayed 21st October 2023

I had a problem on check in the hotel charged me £10 more my booking price. Problem resolved 23/10/23.

David Bolland said...

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Stayed 15th October 2023

Hotel was ok not what I was expecting we were served our full 3 course meal in 30min by anyone’s standards that’s very rushed and our bottle of Prosecco turned into a glass, breakfast was short staffed I couldn’t find anyone to take my order apart from that we enjoyed our stay and slept well

Joanne Mullen said...

100 %
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Stayed 28th July 2022

Staff Friendly Food amazing Rooms lovely Leisure good

DAVID MCKENZIE said...

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Stayed 17th September 2023

Beautiful hotel. Staff very friendly and efficient. Food excellent at both dinner and breakfast. Lovely break.

Angela Malone said...

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Stayed 14th September 2023

Absolutely love this hotel, the location/facilities/staff/food, all 10/10. Looking forward to booking another fabulous deal again with MHB (hopefully sooner rather than later

julie-anne ferguson said...

77 %
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Stayed 9th September 2023

Firstly the hotel looked beautiful from outside, got to reception to be told our price was wrong (embarrassing) had to send them my email as proof. Then gets told it’s a king bed room and I’m like no it’s a twin booked which is stated in my booking email. Got to our room which was quite nice for a Maintenance man to just walk in! We then went out for a bit came back and got settled then noise all through the night from tvs blaring, noisy people in halls and shouting outside. Honestly for the price I won’t be doing again. Sorry but really wanted a relaxing weekend and got nothing if the sort. Oh one bonus the breakfast was 10/10

Ian Ross said...

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Stayed 3rd September 2023

Great hotel rooms great, serves first class

Linda Goslan said...

87 %
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80%

Stayed 23rd August 2023

Staff welcoming and pleasant to deal with . Service in the restaurant slightly slow after being seated although staff were lovely ..

A guest said...

77 %
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Stayed 19th August 2023

Definitely gone downhill. Food not as food as previous visits. Beds really uncomfortable and pillows like slabs. Noise from other guests horrific. Aircon very noisy. Think that’s our last visit. Very disappointed.

A guest said...

84 %
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Stayed 18th August 2023

Easy online booking, had to contact mybooking to amend my booking which was done within minutes to my satisfaction and gratitude. The reception was very friendly and gave clear advice on all the amenities and breakfast times. The room was immaculate and comfortable. Only complaint would be the room was far too hot even with the air conditioning on and the window didn’t have the option of opening for external air. Breakfast on both mornings was great with everything for your preference hot and cold. Checkout at 12.00 was ideal for the extra long lie in, would recommend highly.

michelle gammie said...

87 %
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Stayed 18th August 2023

Great value for money really gd hotel food and staff were lovely Ave just booked again ?

michelle gammie said...

87 %
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90%
70%

Stayed 18th August 2023

Great value for money really gd hotel food and staff were lovely Ave just booked again ?

Danielle Provan said...

94 %
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Stayed 18th August 2023

Lovely stay, staff were all very friendly! Managed to check in early. Location is nice but not close to any shops or pubs so quite out the way, perfect to escape a bit. Room was nice quite basic decor but also had everything you need to hand, very quiet so slept easy in a massive bed. Shower was amazing very powerful. Breakfast was nice lots of options, and can ask for a vegetarian/vegan options too.

Jayde Kerr said...

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Stayed 17th August 2023

Great leisure facilitys ? Room clean/spacious + nice + cool not too hot,Dinner was yummy as was breakfast (my only negative is the alcohol prices £9.50 for a large wine is more expensive than some central lomdon hotels) Apart from that had a fab stay ? Staff in restaurant + bar were lovely very attentive nothing too much hassle ? Will be back (but not to the bar for alcohol haha) ?

Stan Montgomery said...

37 %
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Stayed 16th August 2023

Very, Very Disappoined with Our Stay, first o we could not Access our Room until around 4pm. Room Very Tired, certainly Not 4 Star. Bed was Burst and Carpets Stained. Not Good At All. Breakfast was Average at best, Scrambled Eggs tasted Powder, Black Pudding had no Taste and Not Well Managed. I Would NOT Book this Deal Again, a Waste of £129. It Spoiled Our 37th Wedding Anniversay. Thank You Mr Stan Montgomery

C McCulloch said...

87 %
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Stayed 13th August 2023

Hotel stay was excellent as usual. Staff friendly and helpful.

Amanda Zok said...

87 %
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Stayed 11th August 2023

our booking had beem cancelled through urselfs when we got there fortunately the mamager sorted us a room otherwise it would have been a waste of time and money getting there

edward notman said...

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Stayed 10th August 2023

We enjoyed a lovely night celebrating my wifes birthday everything was great from start to finish will definitely be booking again through my hotelbreak

A guest said...

87 %
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Stayed 2nd August 2023

We had a lovely stay here. All staff very nice. Comfortable room with lovely wee extra treats. Bit strange the kettle couldnt be plugged in where it sat and had to move to dressing table. Food was lovely especially the breakfast. Great value.

Leanne Dobbie said...

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Stayed 2nd August 2023

Amazing stay at this lovely hotel Very clean, staf pleasant and food absolutely amazing Excellent location Will definitely be back

A guest said... Hotel has replied

90 %
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Stayed 23rd July 2023

Excellent service from start till finish. Food was great choice at breakfast was fantastic. Amazing value and will definitely use again

Hotel reply...

Thank you so much for your feedback and great scores. We appreciate feedback as this helps us improve services. Hope to welcome you back to the Crowne Plaza soon.

Ashley Hay said... Hotel has replied

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Stayed 23rd July 2023

The hotel is one for my favourite places to stay the only thing was the toilet door was all damaged and ripped my toe nail Off.

Hotel reply...

Thank you for your feedback and your excellent scores. I am sorry to hear you injured yourself in the hotel and I hope you are okay. We hope we can welcome you back to the hotel soon.

Rodney Griffins said...

74 %
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40%

Stayed 28th June 2023

Check in was really good, staf friendly and helpful. Location was ideal for our concert. We had booked a meal in our deal, and had chosen the 3 course set menu. This was sadly poor quality. Starter was limp and tasteless and the mains and dessert not much better. Breakfast thankfully was of a better quality.

M Kirkland said...

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Stayed 28th June 2023

From the minute we arrived until the minute we left we were well looked after. We stayed in a beautiful corner room overlooking The Clyde. A fabulous breakfast in the morning and everything was cleared from the table in a timely manner. Will certainly book again

Kerry Davidson said...

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Stayed 25th June 2023

Fabulous hotel, everywhere was very clean all facilities great