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Fenwick Hotel, Kilmarnock

Junction 8 M77, Kilmarnock, KA3 6AU, UK

Guest Reviews

Overall Guest Rating

90%

george maclean said...

84 %
80%
100%
70%

Stayed 25th July 2023

Really enjoyed our stay and have booked again in September Rooms are good size and we enjoyed the stay. Would be nice if there was entertainment on but we went out for dinner on the second night All in all we had a good experience

Lyndsay Cross said...

60 %
70%
30%
80%

Stayed 21st July 2023

Lovley overnight stay all staff lovley welcoming and nothing a bother to them except one waitress in the restraunt whom took or payment for drinks at end of our meal very ignorant and needs to express her thoughts less through her facial expressions if looks could kill over all the dbb deal is great value for money

A guest said...

74 %
50%
80%
90%

Stayed 16th July 2023

The Bar and restaurant area modern decor was nice and food was very good quality and value as part of the deal. The staff were young and pleasant. Only downside was the room was on the side close to the motorway and was warm but due to the road noise when the wind was open there was no way to let air in and try to sleep at night. Definitely ask for a room on the left hand side of the hotel and the back so you’ll not suffer as much as with the traffic noise. Value for money was great and a different room would have made a huge difference.

Mark Deane said...

100 %
100%
100%
100%

Stayed 14th July 2023

Stayed for one night It was a lovely hotel with brilliant staff the bar was nice and quiet,the restaurant was excellent and both the evening meal and breakfast were perfect. Very large room and the bed was very comfortable. Can't recommend this hotel enough

John Nisbet said...

100 %
100%
100%
100%

Stayed 12th July 2023

First class hotel. Can't fault it. Pleasant and helpful staff. Rooms large, clean and well furnished. Meals lovely, great choice, well cooked and (very) large portions. We would recommend this hotel to anyone looking for a reasonably priced, quiet break. We will certainly return.

Esther Gibson said...

67 %
50%
70%
80%

Stayed 12th July 2023

Staff and food were fantastic. Value for money. However, dirty pillows and duvet and dirty replacement pillows were a let down and were unusable. Moved room but still dirty pillows. Hotel didn't reply to emails following visit.

marie bennett said...

100 %
100%
100%
100%

Stayed 6th July 2023

We had an overnight as part of my partners birthday celebrations. We enjoyed a lovely cold bottle of wine delivered to our on arrival ...just to set us up nicely for our delicious 2 course meal . Everything was first class .The room was beautiful with a comfy bed. The staff were friendly . Can't fault anything .Everything was first class !!!

Peter Donaldson said...

67 %
40%
80%
80%

Stayed 27th June 2023

Great value stay,helpful,friendly staff,good food,comfortable room,nice location to access the beautiful Ayrshire countryside,would definitely stay again.

Eric Sanderson said...

87 %
80%
100%
80%

Stayed 4th July 2023

Not my first visit always a pleasurable stay. The staff are all very helpful and friendly

Margaret Park said...

25 %
40%
N/A
10%

Stayed 28th June 2023

Telephone in room not working. Meal was meant to pakora it was in fact tempura. Husband sent his chicken back as it was still pink, same meal came back out 15 mins later and husband refused this.

A guest said...

77 %
80%
50%
100%

Stayed 26th June 2023

Had a lovely couple of nights at The Fenwick Hotel this week. Food lovely, although service in the Dining Room at night shambolic due to young untrained waiting staff causing confusion. Instead of multiple people running to and fro in the evening it may be an idea to train juniors during Breakfast service, this would less stressful, where it is self service to a point, and give help to the ‘1 waitress

ANDREW ANDERSON said...

100 %
100%
100%
100%

Stayed 26th June 2023

short visit to ayrshire coast and have to say this was a bright spot for the journey lovely hotel ,staff very friendly and helpful . food was to die for great portions and all cooked to perfection had both the evening meal and breakfast would highly recommend loved it

Mark Gavienas said...

50 %
70%
60%
20%

Stayed 26th June 2023

Very poor food at dinner limited menu and had to send food back as seemed off .Went to bar and couldn't get tails as advertised as blender had broke and hadn't been replaced would not stay again very dated throughout wallpaper hanging off in corridors would not recommend

Doreen McNicol said...

87 %
90%
90%
80%

Stayed 25th June 2023

Very nice overnight stay here. Great value for money. Staf friendly and helpful. Room was large and clean. Food was very good also but because it was buffet style it wasn’t as hot as we would like. Would definitely stay again

A guest said...

80 %
80%
80%
80%

Stayed 25th June 2023

Very enjoyable stay food was very good and plenty of it

irene blue said...

90 %
100%
100%
70%

Stayed 25th June 2023

Another visit here friendly staff especially at breakfast. Disappointing main course had to take carvery as my choice was unavailable. Turkey was good but the ham not nice. Breakfast was excellent as usual.

A guest said...

70 %
70%
100%
40%

Stayed 25th June 2023

Had a great stay at the hotel, it was just a shame the Cauvery meal was cold and had to have it heat up

kevin mcguiness said...

100 %
100%
100%
100%

Stayed 22nd June 2023

Excellent food and service room was amazing and spacious

A guest said...

90 %
70%
100%
100%

Stayed 22nd June 2023

The staff were very professional and helpful and could not do enough for you. The food was excellent also. I would recommend this hotel. The room was very clean and tidy. My only problem was with it being so close to M77 it was too noisy to open a bedroom window.

A guest said...

100 %
100%
100%
100%

Stayed 21st June 2023

First time booker and very impressed, Booked fenwick hotel (mid week) bottle wine on arrival dbb wow what great vaule it was from start to finnish couldnt fault anything all staff welcoming,freindly smartly dressed Bedrooms were spotless. Choice of bath or shower only booked double was fantastic beds comfy. Dinner set menu due to being deal but had plenty to choose from yet again fantastic service overall will deffo book again and return to fenwick hotel

Kerry Anne Strathearn said...

100 %
100%
100%
100%

Stayed 21st June 2023

A lovely stay, staff lovely, room lovely, dinner lovely and breakfast was good.

A guest said...

74 %
70%
70%
80%

Stayed 19th June 2023

A reasonable Hotel but not in the best location. Rooms ok. Food good. Staff friendly. Restaurant staff, although friendly and attentive, would benefit from additional training. Unfortunately the wine '21 Rose' included in the offer was unpalatable.

Linda Durand said...

87 %
70%
90%
100%

Stayed 15th June 2023

Had a really nice time. All staff were lovely and food was excellent. Our room ( 11 ) faced the motorway and was really noisy with the window open as it was scorching outside but better with it closed, wish I could have left it open all night. Our curtains didn't close properly due to the slanted ceiling each end of the window. Breakfast was buffet style and also really nice. I would definitely stay here again.

Jean Wilson said...

94 %
90%
90%
100%

Stayed 11th June 2023

Enjoyed our break lovely room and great meal and breakfast was good

Charlene Coutts said...

60 %
10%
70%
100%

Stayed 10th June 2023

Stayed for one night on Saturday the 10th June, check in was quick and easy, got checked in early. Food was delicious in the restaurant. Staff friendly. Two issues, there was a wedding on and the girl asked if we minded if she closed the bar we were sitting in at 10.40pm as she was short staffed and wanted to cash up the till, wasn’t a massive issue. Then we headed up to room 15 which was one of the nosiest rooms I have stayed in, called reception but couldn’t move rooms as hotel was was full. If you are looking for a peaceful, restful night may I suggest you request a quiet room when booking this hotel. Myself & my husband hardly slept a wink and that was with earplugs in.