Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

The Waterside Hotel & Spa, West Kilbride

Ardrossan Road, West Kilbride, KA23 9NG, UK

Guest Reviews

Overall Guest Rating

86%

James Brierley said...

90 %
90%
90%
90%

Stayed 1st November 2025

The room was absolutely lovely, the staff are kind courteous, there was a wedding on the night we stayed there was no noise slept well, the only complaint is that asked the waitress for ketchup at dinner and am afraid am still waiting, you can't have everything!

Alan Kelly said...

100 %
100%
100%
100%

Stayed 29th October 2025

This is one of the best hotel we have stayed in The room was magnificent great sea views Spotless clean We stayed dbb and the good was excellent restaurant standards What can I say bout the staff so attentive and just brilliant Will definitely return to waterside

A guest said...

100 %
100%
100%
100%

Stayed 30th October 2025

We had a lovely stay as always Rooms are nice and comfy we had a bottle wine waiting Food is very good nice atmosphere would Recommend. Staff are very nice and helpful

A guest said...

97 %
100%
100%
90%

Stayed 29th October 2025

Hotel is lovely. Beautiful location with views over water. Rooms are spacious with table and chairs to sit looking out over water. Food was lovely. Great deal, DBB and bottle of wine for £150 per couple. Fantastic value.

Stephen Andrews said...

100 %
100%
100%
100%

Stayed 29th October 2025

Absolutely fabulous hotel. Staff very welcoming and friendly. Food was delicious. Beautiful view from our room looking out to the sea. Spotlessly clean. Great value for money, would we stay there again? Absolutely!!

Pamela McGregor said...

84 %
100%
90%
60%

Stayed 25th October 2025

My husband and I were here for an overnight a few days ago. We found the hotel very nice and welcoming and the staff friendly. Loved that dogs were allowed in the hotel - if you're not a dog lover, this is not the place for you as there are a lot of them around, although they do have dog free areas. The room was amazing - great size and lovely views of the hills at the front of the hotel. The only downside of our stay was the food. Unfortunately the dinner was not impressive at all - very average for a prestigious hotel. The dinner was adequate - y chicken for me which was tiny and steak pie for my husband who said it was nothing special. The breakfast was a buffet style with continental and traditional "hot" food - I use the term "hot" very loosely as it certainly was not. Although the food was of very good quality it was just not hot. This was very disappointing as this is always a big part of the break away.

Paul Stewart said...

90 %
90%
90%
90%

Stayed 26th October 2025

Enjoyed a Sunday night with friends. Lovely big clean rooms. Food was excellant Fantastic location

Les Duff said...

97 %
100%
100%
90%

Stayed 26th October 2025

Lovely hotel with good size room, good food and really nice staff

K Donaghy said...

100 %
100%
100%
100%

Stayed 23rd October 2025

The Waterside hotel is amazing. Our room was deluxe one with juliet balcony overlooking the lovely gardens and the beach beyond. It was an absolute delight to sit in the afternoon sun sipping our wine. The room was large, nicely decorated, spotlessly clean, and had a hairdryer, iron and board. The bathroom was very new and modern with a fabulous shower and jacuzzi bath. Evening dinner was plentiful and delicious. Lovely lounge and bar area. Friendly and helpful staff. We would definitely recommend staying in this little gem.

joyce davidson said...

90 %
80%
100%
90%

Stayed 20th October 2025

Hotel is in an excellent location by the sea. We had a sea view dog friendly room as requested. Dog beds & bowels supplied in the room. Staff were very attentive. Food was well presented and tasty. Only let down was the TV in the room had a poor signal.

Ian Prior said...

94 %
100%
100%
80%

Stayed 23rd October 2025

The Waterside Hotel is a very nice modern establishment, staff friendly, good food and excellent rooms. The only downside is we were in a room at the front of the hotel and the noise from the main road meant we were wakened early. If booking again, I would request a seview room which might help.

Julie Munro said...

100 %
100%
100%
100%

Stayed 23rd October 2025

Beautiful modern clean hotel. Lovely friendly staff. Food fabulous. Seaside view and being able to walk on beach. Will definitely be back xx

Elaine Frame said...

94 %
90%
100%
90%

Stayed 22nd October 2025

Great stay at hotel

Carol Shedden said...

100 %
100%
100%
100%

Stayed 22nd October 2025

We stayed in one of the newly refurbished rooms (403) which was spacious, scrupulously clean and decorated to a very high standard (loved the orange, rattan lobster above the bed) The layout was carefully considered, with all the plugs in the right places ? Food delicious and staff attentive. A fantastic deal and we’ll definitely be back ?

Annmarie Birnie said...

100 %
100%
100%
100%

Stayed 20th October 2025

Had an overnight in 1 of the brand new rooms. Just beautiful. The small patio,the bathroom , everything was gorgeous. Super comfy bed. Staff were so friendly. Food was amazing .cant wait to go back.

Margaret A Miller said...

100 %
100%
100%
100%

Stayed 21st October 2025

What a beautiful hotel location is stunning food and service were Excellant got on of the superior sea view room on the lower level was well worth the extra lovel double doors lead out to a patio with table and chairs would highly recommend will be back for another visit very soon

Margaret A Miller said...

100 %
100%
100%
100%

Stayed 21st October 2025

What a beautiful hotel location is stunning food and service were Excellant got on of the superior sea view room on the lower level was well worth the extra lovel double doors lead out to a patio with table and chairs would highly recommend will be back for another visit very soon

Michael Benneworth said...

100 %
100%
100%
100%

Stayed 19th October 2025

Excellent hotel. Very good all round. My only comment is that the music in the dining room is too loud. I will return in 2026

A guest said...

90 %
80%
90%
100%

Stayed 18th October 2025

The Waterside hotel is set in an ideal location. The staff are very welcoming and friendly and the food was amazing. My one suggestion for improvement would be to heat the plates for serving breakfast.

Alan Fogg said...

97 %
90%
100%
100%

Stayed 19th October 2025

Fantastic stay at the waterside hotel , never had a bad experience staying here food is excellent, rooms are spacious and nicely decorated and spotless .the staff in the hotel are fantastic, can't do enough to make your stay memorable, the staff deserve a pay rise for all there hard work ,a credit to the company ? ?.we stay here as it's pet friendly and our dog is always welcome ??????????

James Cassidy said...

100 %
100%
100%
100%

Stayed 18th October 2025

It was a nice warm breakfast selection ,but the plates were COLD, so the food didnt stay warm for long, come on Waterside.

graeme bolton said...

100 %
100%
100%
100%

Stayed 18th October 2025

2nd time I have stayed here absolutely beautiful hotel and the new room we stayed in was amazing with sea view

Lorraine McMurdo said...

100 %
100%
100%
100%

Stayed 17th October 2025

Excellent, rooms spacious,clean & tidy, staff very friendly, helpful, food excellent,plenty

Andrew Poole said...

100 %
100%
100%
N/A

Stayed 15th October 2025

Had a lovely time at the waterside hotel, room was fantastic staff excellent, i will definitely go again.

A guest said...

100 %
100%
100%
100%

Stayed 14th October 2025

Fab trip to the Waterside. Hotel is lovely. Great room overlooking the beach. Dinner was really enjoyable with a good choice and ideal portions. Brilliant hotel. Would definitely recommend.