Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Radisson Blu Hotel Durham, Durham

Frankland Lane, Durham, DH1 5TA, UK

Guest Reviews

Overall Guest Rating

92%

Annette Salter said...

80 %
80%
80%
80%

Stayed 13th August 2022

Received our free upgrade to a Riverwalk View and the room was lovely and big. Breakfast was amazing so much choice and evening meal package very good.

Keele-Anne Ward said...

100 %
100%
100%
100%

Stayed 12th August 2022

I have stayed at this hotel twice and think the rooms are perfect very clean and looked after, my first time eating here and thought the food was amazing and well presented

A guest said...

94 %
90%
90%
100%

Stayed 31st July 2022

Another great stay. Room fab, DBB offer was amazing, great choice on menu Spa in the morning was so relaxing Looking forward to visiting again soon

diane robson said...

100 %
100%
100%
100%

Stayed 24th July 2022

This was our second stay at this hotel. It was just as good as the first time. Lovely clean hotel, beautiful good, excellent customer service and facilities. We will definitely be staying again!

Elizabeth Pringle said...

87 %
80%
90%
90%

Stayed 24th July 2022

We had a lovely night food was lovely very friendly staff good value for money would definatley stay again

S Smith said...

97 %
100%
100%
90%

Stayed 17th July 2022

We stayed just one night and wished it could have been more. The location was very good, just a few minutes to the town centre. The staff were extremely friendly and attentive. Our room and bed was very comfortable. We thoroughly enjoyed the meals that we had. We hope to return soon.

G Deans said...

90 %
90%
N/A
90%

Stayed 17th July 2022

Love the location and atmosphere of the hotel. Staff professional and friendly. Food amazing....best breakfast choice ever!

Colin Nugent said... Hotel has replied

80 %
90%
80%
70%

Stayed 9th July 2022

Menu could be more varied

Hotel reply...

Thank you for your feedback, I will share this with our Kitchen Team. I am pleased other elements of the stay were enjoyable

don hardy said... Hotel has replied

94 %
100%
100%
80%

Stayed 10th July 2022

our second stay this year, love this hotel, staff or great ,especially Lauren on reception, can not wait for our next stay, would definitely recommend this hotel,

Hotel reply...

Thank you for your review, I will make sure your comments are shared with Lauren who I am sure will be delighted.

Marguerita Baillie said... Hotel has replied

87 %
90%
90%
80%

Stayed 2nd July 2022

Lovely room we had a river view, staff, location and the spa area was fab! Breakfast was good, no complaints. Would stay again no problem.

Hotel reply...

Thank you for your feedback

paul jenkinson said...

85 %
80%
90%
N/A

Stayed 12th June 2022

Enjoyed our stay reception we’re very helpful couldn’t do enough I will be stopping there in the future

Yvonne Fegan said...

100 %
100%
100%
100%

Stayed 5th June 2022

Lovely hotel friendly staff definitely stay again and great location

Sharon wilkinson said...

100 %
100%
100%
100%

Stayed 5th June 2022

Excellent stay had a lovely time. All staff were lovely. Room was fantastic Breakfast and evening meal were delicious and faultless Thank you

Wendy BATTISTA said...

100 %
100%
100%
100%

Stayed 5th June 2022

Had a lovely stay as usual and have booked again for the end of August.

christine Awde said...

80 %
80%
80%
80%

Stayed 4th June 2022

Pretty quick check in. Nice room on first floor, just no view ( did request high floor but was late in booking ) Room had everything you needed just no biscuits. We had 3 course evening meal which was nice. Breakfast just needed filling up, but it was still good. Very good location and parking too. Our first time to Durham, we would go back if there again.

Stephanie Johnson said...

80 %
90%
100%
50%

Stayed 3rd June 2022

The hotel, location, staff was fantastic. Dinners were disappointing, especially the second night. Ordered the burger and chips, couldn’t eat it, the meat was grisly and fatty. The waiter offered me something else, but it was so bad it put me off my dinner.

A guest said...

94 %
90%
100%
90%

Stayed 29th May 2022

Had a lovely 3 day stay here from 29th May.weather was,nt great but still a lovely time.Staff could not do enough for us from the minute we got there.Food was lovely.will definitely be going back.

Michael Neighbour said...

100 %
100%
100%
N/A

Stayed 29th May 2022

clean and modern hotel.friendly staff and value for money.Only fault was the noise of room firedoors slamming shut this could be reduced if guests were asked to hold the door as it closes or fit a soft closing device.

Louise Chambers said...

80 %
80%
80%
80%

Stayed 25th May 2022

Great location, comfortable rooms, good pool and spa

Sheila Mutch said...

84 %
80%
100%
70%

Stayed 16th May 2022

Enjoyed our stay. Very friendly staff. Food was good but could do with more choice on dinner menu. We stayed 4 nights and were struggling to find something different each night. Breakfast was excellent. Location of hotel also excellent.

Heather Smith said...

90 %
100%
100%
70%

Stayed 19th May 2022

We were greeted by a friendly and very professional reception service, the room was clean and extremely well appointed, the view from the window was wonderful. Breakfast was lovely and the waiting staff again friendly and professional the food was well presented and very tasty. We were staying on half board basis and ended up eating a very lovely a la carte meal because we were not offered the table d'hote menu. However the reception staff sorted out the problem efficiently. A lovely night and morning.

Heather Smith said...

90 %
100%
100%
70%

Stayed 19th May 2022

We were greeted by a friendly and very professional reception service, the room was clean and extremely well appointed, the view from the window was wonderful. Breakfast was lovely and the waiting staff again friendly and professional the food was well presented and very tasty. We were staying on half board basis and ended up eating a very lovely a la carte meal because we were not offered the table d'hote menu. However the reception staff sorted out the problem efficiently. A lovely night and morning.

A guest said...

100 %
100%
100%
100%

Stayed 15th May 2022

Excellent hotel. Staff very professional. Evening dinner and breakfast was delicious

Jill Simpson said...

87 %
80%
100%
80%

Stayed 14th May 2022

Lovely hotel in a great location supported by pleasant helpful staff. Nice touch leaving birthday treats in our room on arrival

Rebecca Sharp said...

100 %
100%
100%
100%

Stayed 13th May 2022

Faultless for the money we paid. Staff could not do enough for you and the food was great.