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Inn On The Prom Hotel, Lytham St Annes

11/17 South Promenade,, Lytham St Annes, FY81LU, UK

Guest Reviews

Overall Guest Rating

82%

Elizabeth Millar said...

74 %
70%
80%
70%

Stayed 7th September 2018

The hotel room was acceptably comfortable and warm. The downside was the kettle in the room on the tea/coffee tray was totally unusable because of the disgusting scale all round the the spout and element. The furniture was clean but in need of upgrading. This also refers to the bathroom suite. Food was generally edible. However the buffet breakfast food was swimming in grease which wasn't acceptable. On the whole, the staff were friendly and helpful. It might be helpful if the bar stocked low calorie mixer drinks and low calorie / non alcoholic wines beers.

Douglas Kerr said...

90 %
80%
100%
90%

Stayed 6th September 2018

A very pleasant and relaxing stay,the staff are a credit to the hotel as the service was excellent across all areas.Would certainly recommend this hotel to anyone looking for a stay in St Anne's.We would certainly stay here again.

Alan Williamson said... Hotel has replied

97 %
90%
100%
100%

Stayed 13th August 2018

Had a fantastic couple of nights stay at Inn on the prom,breakfast and dinner fabulous,kids had a great time in the pool,staff really friendly and couldn't do enough for you,would recommend,would go back again.

Hotel reply...

Many thanks for your kind comments we look forward to welcoming you back to the Hotel in the near future

Belinda Wallace said... Hotel has replied

90 %
90%
100%
80%

Stayed 1st August 2018

Fantastic nights stay

Hotel reply...

Thank you

paul lyon said...

94 %
100%
100%
80%

Stayed 14th May 2018

Having stayed at this hotel a few times I knew what I was getting as was as expected. The rooms are great along with the staff and the food. Was lovely to spend time at this hotel during some sunnier weather.

Lesley Harrison said...

80 %
90%
90%
60%

Stayed 6th April 2018

Good value hotel in great position. The staff were very helpful. Breakfast was very good but the evening meal was very disappointing. Would stay again but only bed and breakfast.

Evelyn Ferguson-Williams said...

87 %
70%
100%
90%

Stayed 30th March 2018

Excellent service and extra touches for Easter. Very pleased with the value for money. Only downside was the "non existent" view. But that's just a small niggle.

Vikki Oakley said...

80 %
80%
80%
80%

Stayed 3rd November 2017

Had a lovely stay at the Inn on the Prom, ( 1 adult, 4 children) as always the staff were friendly and helpful, the rooms clean, well equipped and food lovely. As an added bonus the pool facil were great with pool towels provided. All in all a great hotel, we will be back ...thank you

Jane Goodier said...

94 %
100%
100%
80%

Stayed 20th October 2017

The staff were ALL fabulous at this hotel. They were all friendly and polite. The rooms were really cosy, and had a nice feel to them. The meals were great - and if you chose something you didn't like they were happy to swap it. The only down side is that there are at least 3 steps to get in, and there is 2 sets of steps down to the pool, and 1 set of steps back up tp it. Other than that a fab time was had

A guest said...

67 %
90%
90%
20%

Stayed 17th October 2017

Every aspect of the hotel was 1st class other than the evening meals which were diabolical. Breakfast choice was adequate and well cooked but dinners were awful. The limited choice would have been acceptable had the quality and presentation been up to standard which they were not. Having previously stayed at Inn on the Prom we were expecting the same standard but unfortunately we were bitterly disappointed.

Rodney Wilkinson said...

74 %
60%
80%
80%

Stayed 13th October 2017

Nice hotel serving good food

kelly ball said...

70 %
70%
70%
70%

Stayed 13th October 2017

Lovely hotel,nice food and friendly staff.only gripe was they weren't prepared to offer us a reduced rate to stay the Sunday night!

Marie McIlquham said...

87 %
80%
100%
80%

Stayed 12th October 2017

Staff were brilliant, very efficient and helpful. Hotel in great location and room clean and well equipped. Food was also good. Would stay again.

J Whyte said...

100 %
100%
100%
100%

Stayed 25th September 2017

Great hotel enjoyed our stay

Anne Galloway said...

80 %
80%
80%
80%

Stayed 15th September 2017

Hotel was lovely.Staff were friendly &helpful.We had no issues at all and had a lovely time,We would certainly reccomend this hotel and will use it again. The booking we made was very good value.The menu each night had a good selection,and you could pay a supplement to eat off the a la carte menu.

Ray Blomeley said...

84 %
80%
90%
80%

Stayed 8th September 2017

Room quite comfortable and food was good. Fixed price dinner menu was a bit limited on choice but al a carte is available at extra cost. Breakfast has an excellent choice and the restaurant is very spacious and well run by staff. All the staff were very friendly and helpful. The gym was good though some of the equipment was quite dated. The pool was quite busy with swimming lessons on Friday evening so didn't use it. We didn't realise the hotel was dog friendly but the dogs were all very well behaved. There was a singer in the lounge on the Friday evening which was quite nice. Overall we really enjoyed the short break and would recommend the hotel.

Kevin Milward said...

65 %
70%
N/A
60%

Stayed 27th May 2017

Very friendly staff dinner bit amateurish but couldn't fault breakfast

Kay Brown said...

60 %
50%
80%
50%

Stayed 18th May 2017

Duvets too heavy and warm. Had to sleep with just the cover after removing the duvet. Why don't they have lightweight ones for the warmer weather. Bathroom very small and no walk in showers available. Apparently only three rooms have them. Would have preferred vegetables to be served separately and not in the sauce/ gravy on the plate. On the plus side the location was very good and after upgrading to a boutique room we had a lovely sea view. Would not book this hotel again.

Alfred Graham said...

70 %
40%
90%
80%

Stayed 16th May 2017

Hotel in good location although most parts of hotel are in good condition the bedrooms and ensure bathrooms are a bit tired and in need of upgrade. This is a dog friendly hotel where the dog can access most areas of the hotel except the main restaurant. The staff are the best bit about the hotel from the manager down to the cleaning staf could not do enough for you well done. Food was goo. Breakfast is a buffet service with good choices but hot food is lukewarm like all buffet meals All in all we would stay there again as the room was the only real fault we had.

A guest said...

80 %
80%
90%
70%

Stayed 11th May 2017

The hotel was very nicely decorated and modern staff were nice and friendly and willing to assist you with any help required. We had a standard room which for adequte for our needs tea and coffee making facil stock up each day large tv with freeview breakfast was lovely a choice of cereals cold breakfast if you wanted fruit salad yogourts and chees and ham with criossants wnd of course full english which included bacon eggs sausages tomatoes browns and fried bread. Tea coffe and orange juice was available for drinks. The evening meal was mor like a la a carte which was more to my liking but my husband is more of a basic eater. Evening meal could have been a little hotter as they came out warm. Puddi g were nice including a choice of 3 cakes friut salad and ice cream and a hot pudding. Overall have a lovely time would return but only on a b and b basis due to evening meal

Margaret Robson said...

57 %
70%
50%
50%

Stayed 29th April 2017

A good positioned hotel but lacking in atmosphere,food just ok

jane Hill said...

94 %
100%
100%
80%

Stayed 21st April 2017

Great stay, staff attentive, dog friendly, would return

ALAN SHAW said...

67 %
40%
90%
70%

Stayed 14th April 2017

Beautiful Hotel, Majority of the Staff very professional and pleasant. I am confined to a wheelchair and although most of the Hotel is wheelchair accessible, the rooms are NOT suitable for a wheelchair user. We had to get items of furniture moved to access bedroom and 'accessible' shower is 6" raised off the ground Rooms are appointed to a high standard and the only reason for the low mark here was Room Not as promised despite a Call to hotel before booking .. Breakfast wonderful choice and staff couldn't do enough (10/10) Set evening meal a bit mundane and if not included in the rate, not sure of its value for money Would go back to the hotel if rooms were updated to be disabled friendly, but this condition does not seem to be isolated to the Inn On the Prom

Jacqueline Connor said...

54 %
40%
70%
50%

Stayed 15th April 2017

Nice hotel but the bed must be the most uncomfortable bed we have ever slept in. Food was okay, breakfast being marginally better than dinner - Bar food better.

A guest said...

84 %
80%
90%
80%

Stayed 2nd December 2016

Lovely hotel, spent two nights food very good, rooms great, staff very pleasant and professional. Big shot out to Kyle