Chevin Country Park Hotel & Spa, Otley

Stayed 17th January 2015

Awful experience! 'Rat Pack' consisted of one man singing a bit of everything, 'disco' was three songs at the end and everything was over by 11pm. Uncooked food. Overpriced drinks. Rude manager. Room was attractive but small and had unfinished work i.e. woodwork with screws sticking out. Classic Britain helped where they could - hopefully others hotels will not be so bad!

Stayed 17th January 2015

Package not as advertised only informed 2days prior. Hotel offered wine 2 bottles between 10 people we actually managed to get 3 bottles after haggling. Booking through you site cost more than if we had gone direct. Food was appalling mainly under cooked one person in our party was very ill the next day.

Stayed 23rd December 2014

A cosy relaxing hotel with friendly staff and clean facilities. The pool walls along the water line could do with freshening up but overall loved it.

Stayed 30th December 2014

having stayed there before we have always had a relaxing and enjoyable stay. On this occasion we were met with an receptionist who was unable to offer us a smile and was not helpful. The food was good.

Stayed 27th December 2014

Enjoyable stay good value for money but not as good as last year. Food could have been warmer.

Stayed 27th December 2014

freezing cold bathroom and disgusting pool

Stayed 27th December 2014

Great experience value for money and easily booked through yourselves.

Stayed 27th December 2014

all was very good during twixmas stay,could not fault the accommodation,surroundings,staff,food infact everything.

Stayed 23rd December 2014

Lovely Stay

Stayed 6th December 2014

The hotel was unique in style, the facilities were excellent. Rooms were lovely and full of character. The staff were very friendly and attentive. Unfortunately we had room 19 which was super but we had a squeaky panel irritating all night. Heating went off but the hotel staff dealt both problems very well leaving us overall satisfied customers.

Stayed 30th November 2014

A very enjoyable stay. Staff attentive, good food and service.

Stayed 22nd November 2014

I was very well looked after and will certainly return next year. As a single female traveller, I can certainly recommend this hotel. The food was excellent...all credit to the chef and waiting on staff. very good experience. thank you.

Stayed 22nd November 2014

We have been to the Chevin several times now and it never disappoints. The location is good for a weekend shopping in Leeds and Harrogate, the service is always good, and the food is excellent. The setting in the country park tops it all off nicely.

Stayed 22nd November 2014

Good service, pleasant helpful staff. Always enjoy our stay there.

Stayed 21st November 2014

Clean comfortable rooms in the hotel.Although some of our party was allocated rooms in the grounds.These rooms were below standard and a long way from the main building especially in the rain.We had booked the tribute night.Dissapointing,the group did not appear untill 10.30.The room was overfull . and one of our party had to get up constantly through out dinner to let waiters and guests pass.Not good enough.

Stayed 21st November 2014

I think on this occasion there were too many people which in turn affected the service.I have now been 3 times and the menu as been the same each time, a little variety would be welcome. other than that the staff were really friendly and helpful. The leisure facilities are good and the rooms are cosy. I really like the venue thats why I keep coming back. The breakfast is wonderful and with just a few adjustments they would be onto a winner.

Stayed 19th November 2014

ON ARRIVAL WE ASKED IF THIS WAS THE BEST ROOM AVAILABLE AND WE WERE TOLD IT WAS FOR THE PRICE WE PAID.OUR ROOM MUST HAVE BEEN THE SMALLEST IN THE HOTEL.THE DOOR ONLY HALF OPENED BECAUSE THE BEDSIDE TABLE WAS IN THE WAY.THE SHOWER WAS RIDICULOUS I HAD TO LIE AGAINST THE WALL TO GET WET,BUT IT WAS ALL CLEAN AND TIDY.

Stayed 4th November 2014

All staff very friendly and very helpful particularly restaurant staff.

Stayed 3rd November 2014

another great stay at Chevin. in one of the smaller lodges, which was fine, but no wifi. food is excellent both in the evening and breakfast. Leisure facilities in the grounds of the estate are good. recommend for both business and pleasure. only 20 minutes into leeds/bradford/harrogate and leeds bradford airport only 10 minutes away.

Stayed 28th October 2014

Swimming pool was dirty and changing rooms No gowns or slippers .our toilet was very dirty There was a shower curtain that did not fit the bath and because of this it was not safe going in to the bath .I do not understand this because it would not take log to put it right .the kettle was really dirty did not make a cup of anything while we where there.I t is a real shame that the standards of the hotel are not the best because where the hotel is stunning.

Stayed 15th October 2014

Excellent stay yet again at the Chevin!

Stayed 11th October 2014

Bedroom no10 let down whole stay probly worst room we have stayed in despite request for larger room however staff food were well above average

Stayed 11th October 2014

My main concern was the menu was very similar if not identical to the previous show

Stayed 22nd September 2014

Ideally situated fir a quiet break. Stayed in a lodge room which looked 'tired', soundproofing non-existent could almost join in the conversation in the adjoining room. Staff were good and attentive but housekeeping needs to be improved - there can be no excuse for the number of cobwebs in the room.

Stayed 16th September 2014

Fabulous place. Would love to return. The food was fantastic. Top marks to the chef and his staff.