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Waterfront Southport Hotel, Southport

Promenade, Southport, PR90DZ, UK

Guest Reviews

Overall Guest Rating

83%

peter lawson said...

90 %
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Stayed 15th March 2016

Excellent hotel and location.

Anne KITCHEN said...

70 %
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Stayed 28th February 2016

Firstly surprised the cost of this break had gone up by £68 from what we paid when booked through Classic Britain. The set menu has changed, only 4 main courses to choose from. If we chose a dish from the other menu we were only allowed the cost of £17, anything over this amount we had to pay extra. Its a shame things have changed this was our 4th visit but may be our last. Also breakfast staff didnt clear tables, so tables cluttered no room for toast etc. staff stood around talking instead of dealing with guests.

John Murray said...

94 %
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80%

Stayed 15th February 2016

Very happy with room and staff very efficient and friendly. Food excellent, could have a little more choice though.

John Murray said...

100 %
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100%

Stayed 29th March 2015

Excellent overall.

John Murray said...

100 %
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Stayed 2nd March 2015

Excellent overall.

John Murray said...

100 %
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Stayed 1st November 2015

Excellent in all departments.

Sandra Slater said...

74 %
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100%

Stayed 8th November 2015

I/we was absolutely thrilled with our stay at the hotel.I was so impressed with everything from the service we received from the staff too the excellent food we received and also the excellent standards of the rooms we stayed in.and have already recommended and will continue to recommend your hotel to all my friends and relatives and certainly intended to return. Thankyou so much for making our stay enjoyable. And also speakon behalf of my friends who came with me.

Simon Clingan said...

90 %
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Stayed 6th November 2015

A very nice hotel, friendly helpful staff, lovely room. Only slight disappointment would be the choice for the set menu was limited although the food on offer was of a good quality.

JAMES ALEXANDER said...

97 %
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90%

Stayed 4th November 2015

Excellent location. Accommodation spacious, clean, tidy and well maintained each day. beds comfortable with additional pillows supplied. Staff helpful, pleasant, and cordial. Food good and restaurant staff pleasant and very well organised Great deal through Classic Britain.

David Macaulay said...

97 %
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90%

Stayed 25th October 2015

Very good hotel with comfortable room excellent meals in the restaurant ,good underground car park. The staff were all friendly and helpful . We will definitely be back to stay again.

Cornelius Toner said...

90 %
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80%

Stayed 19th October 2015

Hotel staff,rooms and facilities were of a very high standard

John GAUGHAN said...

94 %
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80%

Stayed 19th October 2015

Very enjoyable stay, excellent value for money, good service , great accommodation and nice restaurant

J MacDonald said...

97 %
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100%

Stayed 11th October 2015

Very pleasant stay Staff couldn't have been more helpful & would certainly go again

Jacqueline Curley said...

97 %
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90%

Stayed 11th October 2015

The service at reception, the dining room , the bar and housekeeping was perfect. The breakfast was excellent. The dinner menu was varied and both quality of produce and presentation was to be commended. Rooms were up to date , very comfortable and quiet- superb location .

Geoffrey Sykes said...

90 %
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Stayed 28th September 2015

Excellent large hotel

Ann Glasgow said...

90 %
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90%

Stayed 28th September 2015

Fantastic hotel, great location. Couldn't'ask for better. Will definitely go back.

Alastair Brooks said...

100 %
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Stayed 21st September 2015

Excellent Hotel with good food.

Geraldine Jaremko said...

97 %
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Stayed 20th September 2015

Wonderful hotel, brilliant staff and the scrambled eggs are the best I've had!

June Pettigrew said...

64 %
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50%
50%

Stayed 11th September 2015

Had booked a twin room, allocated a double room on arrival. On saturday night we were were given a time of 19.45.for dinner, we finished our starter at 20.00 At 20.45 we were still awaiting our main course.I complained and it arrived at 20.50. One small chicken breast and a very small portion of mashed potato with four pieces of look warm broccoli. We were most upset with the wait and the basic food. I complained to the restaurant manager ,who removed my drinks value

peter edment said...

90 %
90%
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Stayed 6th September 2015

Excellent location. Standard room but very comfortable. Small things let it down, especially in the restaurant. Clearing and resetting tables for the NEXT meal whilst still in middle of serving. This happened both at breakfast for lunch / dinner and again at dinner for next morning's breakfast. (Did not even attempt to do this quietly). Appreciate this would be a management instruction but staff could have at least tried to do it with respect to guests still eating (or even yet to eat). Otherwise staff cheerful, approachable and knowledgeable.

Alun Thomas Jones said...

90 %
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Stayed 19th August 2015

There was a marked improvement in the standard of the food since our last visit

Ian McCulloch said...

74 %
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60%

Stayed 17th August 2015

Good value hotel. Lovely sea view from our room on the fifth floor.

Carl Ross said...

67 %
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20%

Stayed 16th August 2015

Room & staff as always very good but dinner and choice of food on the 2 & 3 day breaks was a great let down. We felt like second class diners. We have been on these breaks often but this was different. Not I am sorry to say for the better

Terry Ede said...

77 %
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90%

Stayed 29th July 2015

Great hotel with nice view over marine lake. Staff very pleasant. Free parking with Wyndham rewards card. Some slow service at dinner from one member of staff but other staff very good. Breakfast really good, massive choice.

Mr Gilroy said...

94 %
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80%

Stayed 27th July 2015

We enjoyed a lovely break at the Ramada at Southport All staff were very professional and friendly Bedrooms were perfect Food was good Breakfast was great We will definitely consider having another break here All in all, great value for money