Macdonald Forest Hills Hotel & Spa, Aberfoyle

Stayed 13th October 2014

Hi Hotel was lovely, staff were great and obviously work very hard. My only point would be it was not very clear from our booking that no payment was taken so we arrived and were leaving thinking Classic Britain had taken the payment and were presented with a bill at the end. I can only suggest this is made more obvious when you book as it was nearly a very embarasing situation for us. Thank you Kirstie Clifford

Stayed 6th October 2014

Staff were pleasant and extremely attentive. Hotel is in a beautiful location and has some wonderful views. The Spa is a must whilst you are there. This is our second time at the hotel and will be back again next year.

Stayed 6th October 2014

Excellent Hotel in a stunning location with fantastic Scottish scenery. Breakfast and Dinner very good with a wide and varied choice. Staff in all areas very professional, friendly and project a good image of a first class hotel.

Stayed 2nd September 2014

service was excellent staff polite well mannered and helpful. Food was delicious. Bedrooms were very good in size and very comfortable only criticism was there were cobwebs around windows and ceiling, not a major issue but in a hotel with such high standards elsewhere this lets them down sightly. that said I would happily go back.

Stayed 22nd July 2014

Excellent stay and would go back again.

Stayed 23rd May 2014

We were given a free upgrade to a superior room, it was lovely. Only disappointment was the jacuzzi being out of use during our stay.

Stayed 4th May 2014

Thoroughly enjoyed our stay in beautiful surroundings. The facilities and staff were excellent. Only downside was the bill. We were overcharged by a considerable amount and it took 3 attempts returning to desk to question it before sorting it out. The itemised bill didn't match our spend. Eventually sorted out and staff were very apologetic.

Stayed 4th May 2014

Lovely hotel in beautiful setting. Service and food were 1st class. We paid extra for an executive room but all rooms are basically the same. The executive rooms have a super view over the gardens and loch and you also get bathrobes and slippers.

Stayed 3rd May 2014

We had a lovely peaceful stay. We had a corner room so we had a lovely view of the loch and a nice view from the side window too. Room was very spacious and quiet. All staff at the hotel were very pleasant.

Stayed 29th April 2014

Beautiful setting, first class service.

Stayed 25th April 2014

Lovely hotel in a lovely setting. Food and service excellent. We'll be back

Stayed 24th April 2014

enjoyed the stay would have preferred to have had the evening meal in the garden restaurant could this have been an option Leisure options were limited why?

Stayed 22nd April 2014

We had a lovely stay, we were given a free upgrade, the rooms are classically decorated and are very big and spacious the bed was also very comfortable. I thought the bathroom was very old fashioned but was spotless. We had issues with the food at lunch and dinner which were resolved only after complaining to restaurant staff and then us having to go to reception. Reception staff were very friendly and helpful. We also visited the spa which was very nice the only draw back is that you have to walk through the car park to gain entrance. I would visit this hotel again as it is in a beautiful setting and the views are amazing.

Stayed 22nd April 2014

Just a one night break ,but lovely big well appointed room with two windows with nice outlooks,staff were very helpful and friendly and the food was delicious.. We had the lamb and the steak and they were perfect! A great break!

Stayed 22nd April 2014

Tha bathroom needid a good clean the food menu was wery limiting not a big selection

Stayed 20th April 2014

very relaxing and enjoyable stay

Stayed 20th April 2014

We were delighted with the deal classic Britain offered. Our stay was great. Only one issue, reception staff advised our rate included 2 course meal in the Bistro. This was corrected when I questioned it but gave concern that some guests may not have wanted to question what was on offer. Staff most apologetic and otherwise VERY helpful.

Stayed 20th April 2014

Our stay was fantastic couldn't beat value for money

Stayed 20th April 2014

Excellent location, Food and staff.

Stayed 20th April 2014

hi katie the hotel was great only big let down was the entertainment ? none at all what a shame loads of poeple there would have spent money in your bar if was a folk singer or something even one person entertainment would have done . not your bar prices as well over the top even for the lovely hotel why ? food and bedrooms and ficiltes staff where first class shame about the other things i commented on that let everything else down pitty donald

Stayed 17th April 2014

atahis is a lovely hotel, the rooms are spotless, tea & coffee making facilities & a nice selection of toiletries. The check in time was 3pm & check out was 11am, not great times as we only stayed 1 night it did seem quite short. The leasure facilities are very nice, pool, jacuzzi (although broken) steam room & sauna, all very nice, although seperate from main hotel. Lovely grounds if you fancy a walk.

Stayed 15th April 2014

We have stayed in several McDonalds hotels and all have been very good some better than others in some respects. But our stay at the Forrest Hills was made very special by the staff. Helen (I forgot to get her second name) was the most professional and courteous member of staff I have ever encountered. She always seemed to be on shift and was always the same. This is one member of staff MacDonald's should keep hold of a credit to the company and the hotel. Roberto and Angela where also excellent..

Stayed 13th April 2014

The only adverse comment I would make was that the Hotel reception did not have details of our booking.They took a photocopy of our reservation details and arranged for the bubbly and chocolates to be delivered to our room.They said we were only entitled to a 2 course evening meal in the informal dining room. However,on arriving for dinner,we managed to get a table in the main formal dining area.

Stayed 13th April 2014

The bedroom hadn't been hoovered and the maid left a feather duster in the room. Our deal included wine which we didn't get. I then asked for it when we went swimming and still it didn't arrive. I had to ask a second time. My cooked breakfast was served to me on the table while I was still eating my cereal and it was luke warm.We were there for my husbands 60th birthday, so while I appreciated the room upgrade, these other factors were disappointing

Stayed 13th April 2014

Got off to a bad start - room was not ready until 1615 hrs, had to wait for towels at pool Shower would not work in room - apart from that we had a very nice stay, lovely area, nice pool. Staff were very helpful an d pleasant