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Atholl Palace Hotel, Pitlochry

Pitlochry, Pitlochry, PH165LY, UK

Guest Reviews

Overall Guest Rating

82%

SHIRLEY BROWN said...

54 %
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50%

Stayed 5th November 2013

Enjoyed our stay, staff very friendly and excellent service. Meals could be improved not of a high standard.

Susan Turnbull said...

94 %
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90%

Stayed 23rd October 2013

Beautiful location & facilities. Excellent food. Staff all very helpful.

Jennifer Napier said...

80 %
80%
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80%

Stayed 17th October 2013

Beautiful hotel lovely setting for a friends wedding truly very Scottish and romantic place to stay. Would reccommend. Classic Britain was a very good price compared to others.

Janice Boyd said...

97 %
90%
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Stayed 15th October 2013

We have just enjoyed an excellent couple of nights at the Atholl Palace. The whole stay was great. One tiny criticism is that during dinner the kitchen door banged closed every time someone came out. Will certainly be back especially if we can get the same great deal.

Mrs Hillhouse said...

94 %
80%
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100%

Stayed 13th October 2013

We had a lovely few days. Cannot fault a thing. The staff where lovely and very hard working and attentive. Would recommend to anyone.

M Connor said...

100 %
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100%

Stayed 12th October 2013

We had a great week end staff were warm and friendly hotel beautiful spa treatments were good.Only complaint lamp on dressing table didnt work made room a bit dark for putting on make up

Doreen Logan said...

94 %
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90%

Stayed 8th October 2013

We really enjoyed our 2 night break at the Atholl Palace.The receptionist on our arrival was really nice and helpful and also offered us a complimentary liqueur drink.We were really happy with our room no.122. We were concerned about the reviews before we arrived but our room was bright spacious and freshly decorated.The washhand basin and bath did have chipped enamel though,but otherwise very clean.The Restaurant was nice with fresh table cloths,good lighting and friendly staff.Food was lovely and a good choice.Breakfast next day was very good and again great selection. Expected the evening menu to be the same on our 2nd night so again pleasantly surprised to see another good choice of courses. Good food lovely staff and great surroundings so would recommend this Hotel and we will return.

Lisa Scott said...

90 %
90%
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Stayed 15th September 2013

Absolutely loved this Hotel stunning views, beautiful hotel and rooms. Staff very friendly and helpful and good food. We liked it that much that we stayed an extra night we wil definitely be visiting again soon.

Susan Levi said...

80 %
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90%

Stayed 15th September 2013

Bedrooms need refurbishing Whole hotel could do with redecoration. Lovely setting, beautiful grounds

Irene Mackay said...

90 %
70%
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100%

Stayed 4th September 2013

Another enjoyable stay at this hotel. We are delighted with the spa facilities and outdoor facilities at the Atholl Palace. Interesting dinner menu and presentation excellent.

Corina Oosterhof said...

77 %
80%
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80%

Stayed 27th August 2013

Beautiful place but not real friendly service.

James Murphy said...

44 %
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30%

Stayed 15th August 2013

Needing a bit of money spent on it. Food very disapointing.

Mrs Hamilton said...

64 %
90%
20%
80%

Stayed 23rd July 2013

This was a simply beautiful hotel, in stunning surroundings. The entrance area and corridors are palatial so the hotel is aptly named. Our room was gorgeous and although the bedroom was quite small, we had a sitting room attached and all new looking, very well maintained and spotless. The only fly in our idyllic stay was the attitude of one of the restaurant supervisors, who I will not name on here, (But an email is on it's way) who was incredibly brusque to the point of rudeness and has yet to either make eye contact with us or smile in any degree. When my wife and I asked to be seated away from the corridor, we were TOLD to wait in the lounge and he'd see what he could do, the subsequently stuck his head round the corner of the door and shouted "That's your table ready!" He proceeded, after the second time of asking to bring a wine list and twice got my single drinks order wrong. Now, this is not the level of customer care that one would expect from a hotel that in every other degree attempts to be excellent. What is worse that this individual is setting a very poor example for a young, polite and enthusiastic staff, all of whom waited superbly. As this was the only issue we had, albeit a major one, we will try the hotel again. It's too beautiful not to!. I'm marking the service as a 2 only because of this individual, otherwise service was worth a 9!

Chris Mackie said...

100 %
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Stayed 15th July 2013

We had a wonderful time in Pitlochry mainly because of the attention to detail from all staff members at the hotel. The room was

william logan said...

97 %
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Stayed 8th July 2013

noise from kitchen vents/fans was disturbing when they came on @ 06:10--directly below my open window 232 No trouser press in 231 apart from that rooms were adequate and comfortable Great menu, location and amenities and friendly,courteous staff staff

ronald nisbet said...

47 %
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Stayed 16th June 2013

I have posted a lengthy description on Tripadvisor regarding the diabolical food. Possibly the worst description/presentation/content ever !!!

Irene Tervit said...

87 %
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Stayed 5th June 2013

Thoroughly enjoyed our stay at Atholl Palace - grounds lovely and we were lucky enough to get good weather. Leisure pool was very isolated and would have felt better if an attendant was there as I was the only person in pool.

Kirstin Mrugalla said...

77 %
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Stayed 16th May 2013

Beautiful surroundings, very nice hotel. Wonderful quiet!

Janice Henderson said...

70 %
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90%

Stayed 3rd May 2013

There were 2 weddings at the hotel the weekend we were there and it would have been useful to know this beforehand as we may have booked an alternative date as the hotel bar restuarant etc were very busy because of this

stuart mclelland said...

84 %
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90%

Stayed 1st May 2013

We returned after 35 years as we honeymooned there. The staff were very nice and welcoming particularly the manager who in the restaurant was particularly helpful and made us feel at home.

William Fleetham said...

97 %
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Stayed 28th April 2013

Thank you for a lovely stay at the Athol palace my wife and I wanted a relaxing break. It's our first visit and hope to return our room food and staff were all excellent we were so well looked after staff were so friendly. Lovely gardens to relax in . Many thanks..

Allan McEwan said...

97 %
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90%

Stayed 22nd April 2013

We have stayed at the Atholl Palace many times and have always enjoyed our stays. It is definitely a favourite of ours. Staff are friendly and helpful. The old place (135 years and going strong) is looking very spruce this year. You have to make some allowance for the age and character of the place. The grounds are wonderful for walks with many gigantic specimen trees. As vegetarians we find the menus quite acceptable though the choice is limited.

J Tyreman said...

87 %
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90%

Stayed 17th April 2013

We thoroughly enjoyed our stay and would highly recommend this hotel.

Ronald Aitken said...

80 %
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90%

Stayed 16th April 2013

no information on arrival from any of the staff about the use of facilities (spa etc.)room did not bear any resemblance to any picture on the internet still had an enjoyable experience

Tom Scoular said...

77 %
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Stayed 14th April 2013

Very friendly staff. Asked what you did that day and were interested in your comments.