Palace Hotel & Spa, Inverness
Guest Reviews
Overall Guest Rating
89%
Overall Guest Rating
89%Muriel Hendry said... Hotel has replied
Stayed 2nd December 2012
Thoroughly enjoyed our stay. Great hotel with excellent location in the town. Friendly staff, food choice was good and tasted excellent. Spa was great and relaxed with regular visits there. Would definately recommend this hotel.
Hotel reply...
Dear Muriel, Thank you for taking time and writing a review on the Palace Hotel. I'm glad to read your enjoyed your stay with us and would happily recommend the hotel. I hope we can welcome you back in the near future. Kindest Regards Laura Kelly Sales Manager
Dave Edmond said... Hotel has replied
Stayed 24th November 2012
Very nice big Hotel, great position and very good Spa with a great pool.
Hotel reply...
Dear David, Thank you for taking time and writing a review on the Palace Hotel. I'm glad to read you enjoyed your stay and hope we can welcome you back in the near future. Kindest Regards Laura Kelly Sales Manager
Mrs Devlin said... Hotel has replied
Stayed 23rd November 2012
Had a very nice short break @ the Palace Hotel & Spa in Inverness. The staff,food & service were fist class. This will not be the last time we visit this friendly hotel.
Hotel reply...
Dear Guest, Thank you for taking time and writing a review on the Palace Hotel. I'm glad to read that you enjoyed your stay and hope we can welcome you back in the near future. Kindest Regards Laura Kelly Sales Manager
brenda duncan said... Hotel has replied
Stayed 11th November 2012
great 2 days got upgrade to best room staff very nice would go back .
Hotel reply...
Dear Brenda, Thank you for taking time and writing a review on the Palace Hotel. I'm glad to read you enjoyed your stay and you were happy with the room upgrade provided. I hope we can welcome you back in the near future. Kindest Regards Laura Kelly Sales Manager
Liz Jones said... Hotel has replied
Stayed 4th November 2012
The Bedrooms were good but you could hear the guests in the next room having a conversation. Breakfast was good but evening meals were pricy and not very good value for money. Had the afternoon tea and ordered a ham Salad but what came was a side dish of salad with 2 pieces of ham and 2 bits of pineapple with some frozen chips. Could have eaten better at Morrisons suupermarket!!!!! The spa facilities were excellent though In summary, good for Bed and Breakfast and spa deals, but eat out in Inverness in the evening.
Hotel reply...
Dear Guest, Thank you for taking time and writing a review on the Palace Hotel. We apprecaite all review and would ask if you could contact me directly at the hotel to discuss this further. Kindest Regards Laura Kelly Sales Manager - 01463 223243
christine smith said... Hotel has replied
Stayed 2nd November 2012
Lovely hotel in an ideal setting.
Hotel reply...
Dear Christine, Thank you for taking time and writing a reivew on the Palace Hotel. I'm glad you found the hotel's setting to your liking and hope we can welcome you back in the near future. Kindest Regards Laura Kelly Sales Manager
mark pirie said... Hotel has replied
Stayed 2nd November 2012
Food great, friendly helpful staff. Room very disappointing considering the room rate and this was supposedly the "best available" Rubbish view, poor decor, single bed with tiny duvet and curtains that are too small for window.
Hotel reply...
Dear Craig, Thank you for your review on the Palace Hotel. I apologise we didn't exceed your expectations, your comments will be passed onto the appropriate departments to review. Kindest Regards Laura Kelly Sales Manager
craig thomson said... Hotel has replied
Stayed 2nd November 2012
great value
Hotel reply...
Dear Guest, Thank you for taking time and writing a review on the Palace Hotel. I'm glad to see you enjoyed your stay with us and found the hotel value for money. I hope we can welcome you back to the hotel in the nesr future. Kindest Regards Laura Kelly Sales Manager
catherine dunn said...
Stayed 13th October 2012
would recommend hotel,staff and food was excellent made very welcome from start of break to end
Andy Tharme said...
Stayed 8th October 2012
Good Spa facilities. Hotel and Spa staff helpful, friendly and welcoming.
Rhona Brown said...
Stayed 7th October 2012
Hotel was lovely, room had a beautiful view over the river. Service in dining-room was very disappointing. Staff appeared to have no interest in their job, no courtesy at all, no friendly chat, such simple basic faults on service, very poor for such a lovely hotel.
Janice Scott said...
Stayed 19th September 2012
Very nice hotel, centrally located with good on-site facilities and lovely meals and clean rooms.
Lorna MacDonald said...
Stayed 22nd June 2012
Perfect 2 night stay at the Palace Hotel last weekend. Pleasantly surprised by the size and comfort of the bedroom (we were there on a special offer so you automatically expect to be relegated to the worst rooms!) No complaints at all, everywhere was lovely and clean, and the service was friendly and efficient during our stay there. Would definitely recommend.