Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Riverside Lodge Hotel, Irvine

46 Annick Road, Irvine, KA114LD, UK

Guest Reviews

Overall Guest Rating

91%

Craig Hutton said...

27 %
10%
50%
20%

Stayed 25th February 2022

I was very disappointed on my latest visit to the Riverside lodge hotel. The room was filthy and the beds were thrown together. The bed was not made correctly, cobwebs on the ceiling light and I wrote my name in the dust on the window sill. Absolutely shocking. We have complained to the manager but as yet, have still not received any acknowledgement from her. This just shows how unprofessional this hotel has become. We have stayed here on several occasions however we will never be back. We still await the hotel manager’s response but I won’t hold my breath. 1/10 rating for the room cleanliness however the staff in reception and bar area were lovely. Such a shame the management do not follow in their professional manner. Bitterly disappointed at how far the standards have fallen at Riverside hotel. Food also rather poor. Lack of staff at breakfast, food left out under Heated lamps and food all over cooked. Toast was cold and when attempting to butter it, just crumbled into pieces. Fish and chips, was 3 little pieces of fish on the plate, pitiful to be honest. This was a total waste of £129. DO NOT STAY HERE!!!!!

MARGARET WILSON said...

100 %
100%
100%
100%

Stayed 21st February 2022

1st time at this hotel & absolutely loved it!! Stayed 2 nights for 60th --- food amazing, staff lovely, rooms & hotel in general immaculate! Would definitely recommend it & can't wait to come back.?

Amanda Boyle said...

100 %
100%
100%
100%

Stayed 25th February 2022

First time staying in this hotel staff very helpful and professional, food and drink amazing would recommend and will definitely be back

Donna Sinclair said...

90 %
70%
100%
100%

Stayed 24th February 2022

Absolutely love this hotel service is amazing, food is very good, Reception/bar area is stunning with big comfy sofas all areas very clean. Rooms a bit dated but still presentable also very clean. Would 100% recommend this hotel without any hesitation.

evelyn stewart said...

67 %
10%
90%
100%

Stayed 22nd February 2022

Food good entrance lovely. Room very dated needs a serious update

Kevin Parker said...

64 %
10%
100%
80%

Stayed 22nd February 2022

We upgraded our room on arrival. The room wasn't very clean (check the cracked phone in the bathroom). Second time we've been here but sadly it will be the last

Sandra Boomer said...

90 %
90%
90%
90%

Stayed 19th February 2022

Omg what can I say this was a fantastic deal and we certainly weren't let down. Hotel was fully booked and staff were fantastic. Very clean and well laid out. Very pleased with our room. Had a 2 course meal included in the price. The food was very well presented and very tasty. Only complaint I had was the plates weren't warm so food went cold quite quick. Sunday morning was a buffet breakfast and as the hotel was full you were waiting about for things to be replenished but on the Monday morning it was a sit down with table service. Food was fantastic and very hot plates that morning. The continental selection was also very good. Overall we had a great 2 days away relaxing and have booked to go back in June. Well done hotel staff for our very pleasant stay.

karen wicksted said...

100 %
100%
100%
100%

Stayed 18th February 2022

excellent stay, have stayed here before and intend to stay here again some time in the near future

A guest said...

84 %
50%
100%
100%

Stayed 19th February 2022

My partner and I stayed here for the weekend it was a lovely hotel very modern downstairs. The food was absolutely delicious, we ate in restaurant both nights and couldn’t fault it. My only negative is that our bedroom was very outdated. So you walk from modern look into a dated room. It could be they are getting to these though as we were on second floor. We would definitely visit again.

Linda Hill said...

87 %
60%
100%
100%

Stayed 17th February 2022

Excellent value. Lovely hotel, just a little bit of TLC for the bedroom.

Hazel Smith said...

87 %
80%
80%
100%

Stayed 17th February 2022

Room 220a bit dated but perfectly adequate for our short stay of two nights. Wine included in the package had to be consumed in the room, not allowed to take it to the dinner table. Food was good, meal allowance of £15 pp was two courses from a restricted menu but again good choice and quality.Our second time visiting and would return.

Lynn Brown said...

80 %
80%
80%
80%

Stayed 18th February 2022

Had another great stay at this hotel would recommend a stay here to anyone

Brian Lindsay said...

70 %
30%
90%
90%

Stayed 18th February 2022

Staff very friendly and helpful. Food was excellent, but room really let it down . Was unable to use shower due to the condition of shower head

Yvonne MacMartin said...

90 %
70%
100%
100%

Stayed 18th February 2022

Great stay, basic room but comfortable, could do with a fridge in the room, staff where really helpful , the food was absolutely fantastic, we will definitely be back

donna ure said...

100 %
100%
100%
100%

Stayed 18th February 2022

We had a great relaxing stay,hotel is lovely & rooms cosy,dinner & breakfast was great & all the staff were so nice & friendly.would defo recommend & it’s definitely 10/10 we will be going back.

John Nisbet said...

94 %
80%
100%
100%

Stayed 17th February 2022

Absolutely brilliant short break. Everything was perfect from check-in to our leaving. All the staff were amazing, (one young Male member of the bar team could possibly benefit from some "people" skills but having said that, be was on duty himself and the place was busy. (Just an observation, and certainly not a complaint or criticism). Our room was large and spotlessly clean with everything you could possibly need for a short break. The furniture could possibly do with an upgrade, although everything was intact and functional. The meals, both breakfast and dinner were first class. Certainly no complaints in that department. All in all a first class stay. Would we return, in an instant.

Frances Helen Mcewan said...

100 %
100%
100%
100%

Stayed 18th February 2022

We have stayed here before and loved it staff are lovely food is too had great time for friends birthday ???xxx

Martin Swan said...

94 %
80%
100%
100%

Stayed 12th February 2022

The hotel was fantastic the staff very helpful and friendly the food was absolutely fantastic

Wendy Barber said...

20 %
20%
N/A
N/A

Stayed 15th February 2022

Lovely hotel, rooms are clean and comfortable. Staff were so helpful and pleasant. Would def go back.

michael johnston said...

100 %
100%
100%
100%

Stayed 15th February 2022

Great hotel, booked an overnight stay with evening meal which was outstanding. Lovely, helpful staff. Would definitely return as didn’t see much of surrounding area due to severe weather

michael johnston said...

100 %
100%
100%
100%

Stayed 15th February 2022

Great hotel, booked an overnight stay with evening meal which was outstanding. Lovely, helpful staff. Would definitely return as didn’t see much of surrounding area due to severe weather

michael johnston said...

100 %
100%
100%
100%

Stayed 15th February 2022

Great hotel, booked an overnight stay with evening meal which was outstanding. Lovely, helpful staff. Would definitely return as didn’t see much of surrounding area due to severe weather

Carol Wright said...

80 %
80%
80%
80%

Stayed 14th February 2022

Excellent hotel, comfortable furnishings, very good value break.

A guest said...

87 %
80%
80%
100%

Stayed 15th February 2022

All 6 of us had a lovely time at the Riverside Lodge Hotel. The decor was lovely, the beds were comfortable and the food fantastic. We also enjoyed the bottle of wine per room provided by the hotel.

A guest said...

100 %
100%
100%
100%

Stayed 15th February 2022

Had a lovely time there food was realy good staff pleasant and rooms very nice and comfortable will definitely go back again