Macdonald Cardrona Hotel Golf & Spa, Peebles

Stayed 8th November 2013

We are repeat visitors to this hotel and are already booked for February. However, the hotel had clearly stretched itself beyond its limit this weekend which detracted from the atmosphere somewhat. Bar area limited by set up of additional restaurant tables; pre dinner service somewhat chaotic and lacking our expected nibbles and menu order service with drinks; no warm bread pre starter and,I may be wrong, but the lack of white linen tablecloths at dinner made the meal seem a little down market. Quality of food still very high but these little extra make all the difference. We hope normal service will be resumed a few months from now when we return.a

Stayed 5th November 2013

Enjoyed our stay. The Cardrona is a beautiful hotel, the only criticism was when we arrived we were told our room wasn't ready and after 45 minutes wait we went back to reception and were told they forgot to tell us it was ready. The food was lovely but again the only criticism was it was the same menu each night..

Stayed 3rd November 2013

The service was prompt,polite and professional.The room was spotless as were the pool and leisure facilities.There were no chocolates in our room however when I asked at reception this was quickly remedied.The dinner and breakfast were well presented and good quality. Overall a relaxing stay on a sunny autumn day. I will definitely be back.

Stayed 1st November 2013

Unfortunately didn't get the room upgrade , but this didn't diminish our enjoyment. Great leisure facilities, but you need to book treatments well ahead to avoid disappointment . Wonderful location , great hotel, excellent value and we hope to return.

Stayed 1st November 2013

The hotel was lovely and staff all very friendly and helpful. Views from our bedroom were great.

Stayed 29th October 2013

There were no chocolates in room, i did mention at reception, but they still did not offer them.There is not enough lounge space for sitting having a drink, when the hotel is busy. ie.... before dinner & after dinner. we had to go back to our room after dinner.

Stayed 27th October 2013

On arrival our booking was incorrect, but was sorted out quickly and satisfactorily. Breakfast on our last morning was quite slow.

Stayed 27th October 2013

If we had been staying for more than 2 days i would not have eaten in hotel as menue was very limited for my taste. wine a bit over priced compaired to other hotels i have stayed in. Istill thought you hotel was very good and what a lovely place it is situated in thank you

Stayed 26th October 2013

Overall a very good hotel. Poor pillows in the bedroom is about the only critique I could give, everything else was very good. Would recommend to friends.

Stayed 26th October 2013

Bedrooms lacking water, very few toiletries and no dressing gown. Would expect in a hotel of this standard. Staff at dinner extremely slow - requests for salt and water ignored several times by a female whom we eventually established may not speak English! More experienced staff required.

Stayed 25th October 2013

Very nice hotel .. well run and excellent food. Beautiful area .. great walks and scenery - highly recommended.

Stayed 23rd October 2013

Very clean hotel food was excellent great facilities Bed not very comfortable also pillows not too good. All staff very helpful

Stayed 21st October 2013

I have completed a comment card direct with the hotel which I am Hoping to receive a reply to so won't post on the website.

Stayed 17th October 2013

Had a lovely couple of days at hotel. Everything was of a high standard. The only thing that I feel could be improved is the breakfast serving tables area. They were quite small for the guests using them. Glasses and food were sometimes in short supply and it took a wee while to replenish them. I can only suggest that a staff member be on hand at the table to check that there is adequate supplies at all times.

Stayed 16th October 2013

the receptionist was lovely the housekeeper was lovely but not impressed with the length of time waiting between course's for our meal and the dinning staff wasn't very nice still waiting for my toast. The hotel was lovely but the dinning staff let it down big style

Stayed 13th October 2013

Had a lovely stay in this hotel excellent customer service, beautiful room and gorgeous food will definately stay again!!

Stayed 11th October 2013

Money is clearly the 'God' of this hotel chain. Everything, especially the meals are clearly down to 'price.' They even charge for using a credit card. Please note, I am certainly not the only one to be saddened by their policy. It is not easy to have a 3 course evening meal without an 'extra'! Even the breakfast is a '6 item cooked breakfast. No they wont admit to this, but unofficially, it IS! I would be willing to interview the managing director, as I feel saddened that such a Scottish hotel chain, should be like this.

Stayed 9th October 2013

Excellent deal price. Hotel clean and very smart. Food excellent. Be aware that you have to book your dinner time quickly as we sat down at 2045hrs which is a tad late for such rich food.

Stayed 9th October 2013

Very nice stay would recommend it and thought the service was very good friendly staff and very nice pool and spa can not fault it in any way and will return thank you everyone hopefully see you soon from Linda and Stuart clark

Stayed 6th October 2013

Having stayed recently at Cardrona, I was interested in comparing that stay with my more recent visit. On this occasion, the hotel, was much busier...and it showed. Staff seemed more harassed and not as welcoming. The smiles from last time, were largely gone. Waiting times were longer, but not excessive. The fabric of the building was beginning to show wear and tear. (A considerable portion was clad in scaffolding). A lock on a toilet door did not work properly nor did it flush. A window in the room did not close. I remembered the dinner, being excellent last time, but would only say that it was acceptable on this occasion. Check-in and Out were efficiently handled.

Stayed 6th October 2013

We've stayed here several times and it's brilliant value for value.Bedrooms are excellent although if you're not on the golf view side it can be a little bit noisy from the traffic especially if you've got the window open, but that's not the hotel's fault.Service is good and the food is superb.Leisure facilities are very good and the golf course is challenging with beautiful scenery and numerous bunkers!

Stayed 4th October 2013

The hotel was lovely and the rooms were of a good size. The bathroom was big and we had a lovely view of the golf course. Food excellent but service was a bit lax halfway through the meal.

Stayed 23rd September 2013

always made welcome at Cardrona, nothing ever a problem, no matter how busy they are. Staff very friendly and helpful.

Stayed 23rd September 2013

Very good resort. Large, clean bedrooms with well finished bathrooms. Staff very friendly and helpful. Food was of restaurant quality. We'll be back!

Stayed 21st September 2013

Puzzled why this hotel has 4 stars !