Macdonald Cardrona Hotel Golf & Spa, Peebles

Stayed 26th June 2013

Great place good food was disappointed as we could not get into the spa for any treatments our deal we were on giving us 50% discount we know how busy this can be although you can book in advance which we tried to do on the days were there I believe there was no avaibilty until next week surely they should keep certain times for us on these deals on a good note great upgrade on our room we use classic Britain deals several times over the year we always would pass you're deals on to others

Stayed 22nd June 2013

we had a wonderful stay at the hotel. staff could not have been more helpful

Stayed 22nd June 2013

Great room and leisure facilities. The restaurant experience, food and service were excellent.

Stayed 16th June 2013

Poor poor service in restaurant

Stayed 16th June 2013

Food and service were excellent.The hotel is rather tired,bedrooms we had were fine but some public areas definitely needing some TLC.Setting is beautiful and it was a great deal so overall we would recommend this hotel for a short break,especially good for golfers.

Stayed 15th June 2013

Enjoyed a Saturday night stay on a dinner, bed & breakfast basis. The double room on the 2nd floor was very spacious and it overlooked the golf course. The staff were very friendly and attentive. The food was excellent (dinner & breakfast)although the drink was somewhat expensive (

Stayed 10th June 2013

20 minutes to get served with a drink when we arrived.2hours 15 minutes for dinner service,returned main course not cooked,recieved wrong dessert for final course had gave up by this time didn't want to wait any longer.breakfast next day milk jug had something floating on top of milk.complained when leaving and received money off bill which does not compensate for wasting what was supposed to be a special occasion.this is our second bad experience at a mcdonalds hotel.

Stayed 9th June 2013

Enjoyable, good value stay. Beautiful surroundings. Mum and I have enjoyed every 'Sunday night special' we've been on with classic Britain.

Stayed 9th June 2013

The only negative was the service slowed down in the restaurant when it was busy.Would visit and stay again in the future.

Stayed 5th June 2013

Excellent service and food

Stayed 4th June 2013

We discussed this at length with your representative on 5th June. The dining room service was totally unacceptable. We arrived for dinner at 6.30 and left about 9 having given up on the last course. During this long wait the staff ignored us. The maitre'd disappeared when we asked to speak to him. We complained to the reception and asked for a refund on our second night. Eventually we were told that we would not be charged for either night and left the hotel after one night. Our main complaint is not the delay as such but being totally ignored by the restaurant staff while we sat looking at empty plates. We felt this was the height of rudeness. Also the meal was inadequate for the hotel standard and price charged. We are familiar with "nouvelle cuisine" but one would expect at least to have some vegetables in the included price. A small dish of chips was

Stayed 22nd May 2013

Good hotel in a great location friendly staff good amenities. Would stay again

Stayed 13th May 2013

Very disappointed with the eating arrangements. If you only wanted one course, as many older people do, your option was the golfers bar downstairs. Not ideal! For two curries and two small glasses of very poor wine we were charged

Stayed 13th May 2013

A very good hotel and a very good offer price for our short stay. Weather was mostly poor but we were lucky that it improved when we decided to play "half price " golf. Recommended but food is too expensive. We ate out in Peebles instead.

Stayed 8th May 2013

A very nice experience with good service and excellent food.

Stayed 7th May 2013

Staff friendly, only complaint drinks (even house wine) OTT

Stayed 5th May 2013

Very enjoyable stay in this lovely hotel. Great value from Classicbritain.

Stayed 1st May 2013

Just back from a two night stay at the Cardrona. This is one of if not the best hotel I have booked through Classic Britain. 5* luxury.

Stayed 28th April 2013

Unfortunately, we were left a little disappointed by a number of issues during our stay. Firstly, when we checked in, we were told that we could not get a dinner reservation in the restaurant until 8.45pm. Given the fact that we had a one year old with this, this was unfeasible and were then informed by the receptionist that we could have our meal either in the cocktail bar next to the restaurant or downstairs in Spikes bar. We arrived at the cocktail bar around 6.30pm and asked the member of staff at the restaurant entrance for menus to order from. I was told someone would bring them over. A second member of staff then informed us we could not eat in the cocktail bar and had to have our meal in Spikes bar. In addition, to then be told we had to order off the bar menu was extremely disappointing. My father in law ordered prawns and was then told that there was none available and had to choose another starter. This was a special occassion celebrating a family birthday and to then be the only guests alone in a bar eating bar food was not what we had in mind nor would have expected from a hotel of this standard. However, I have to say that the staff in Spikes bar (James and Murray) were extremely helpful and courteous. After dinner we arrived back at our room to a note under the door stating that the hotel was very busy and to try to go for breakfast prior to 9am to avoid a rush. I have never experienced this staying at any other hotel and would expect staff to be able to cope with a high volume of guests. Furthermore, there was no towels in the spa and we had to take ours from the room meaning we had soaking wet towels to use following our shower.

Stayed 27th April 2013

This was the second time we stayed at the Cardrona hotel.As before we found the whole experience excellent.From the moment we checked in the staff are very freindly and cheery without being false,as we have found some other Hotels.We booked as part of a discount deal from a local paper,and at no time throughout the time we were there did we have to mention this,as again we have had to at other places.We cant praise the staff enough for their efforts and special mention to \bob in the Pro shop for accomodating us with an early tee-off time when he didnt have to as the course was Very busy,and this is the second time he has done this for us.Its the little things that make a difference.The ladys had spa treatments which were Half price but in no way half treatments!The masseuse did a fantastic job.All in all a relaxing and fantastic time AGAIN!so much so we are going to ,make it an annual trip. Thanks again to all the staff,keep up the good work and keep on smiling. P.S food was fantastic,rooms spotless,only critisism,the wine was a tad expensive at

Stayed 24th April 2013

Excellent Hotel lovely outlook&Spa .Canrecommend a good value break!

Stayed 21st April 2013

my wife and i stayed at this hotel on21/22 april 2013 this is an excellent hotel with excellent food we would recommend it to stay

Stayed 21st April 2013

Thank you for a superb 2 night stay catching up with friends. Room, service & food all first class. Boys enjoyed golf. Unfortunately spa fully booked for girls. Recommend booking ahead & will do so next time.

Stayed 17th April 2013

had a great break hotel first class only downside was the weather.

Stayed 15th April 2013

Beautiful hotel. Staff very nice and helpful. Unfortunately on day we arrived there was a fire and had to stand out in rain and wind for a while which fid not help my health. Another negative was that chairs and tables in lounge very low and not suitable for someone with bad back. Was meaning to eat in lounge but was unable because of low seats so had to eat in dining roomand as I am anly to eat only 1 course it made it quite expensive. The positive was that ehen I was unable to go down for breakfast they sent it up to me.