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Redworth Hall Hotel, Redworth

Redworth, Redworth, DL56NL, UK

Guest Reviews

Overall Guest Rating

87%

A guest said...

57 %
60%
60%
50%

Stayed 10th August 2020

We had a lovely stay, the weather made it for us as the grounds are beautiful. A few problems, food wasn't good and our room was definatley not cleaned to a good standard which was a bit worrying in present times. However we did enjoy our stay.

Leigh Salt said...

100 %
100%
100%
100%

Stayed 9th August 2020

We had a wonderful stay at the hotel. The outside area is beautiful to sit and watch the world go by. The hotel is kept very clean and social distancing measures in place to ensure a safe but relaxed vibe. We booked the swimming area for and hour slot when we arrived and it was very pleasant and organised. Evening meal was delicious. We have been to this hotel many times over the last ten years and it is always excellent and value for money. We had a complementary upgrade on the Sunday night stay to a deluxe spa bath room. It was beautiful. Thank you to all at Redworth hall for an amazing stay. We will be back soon ?

Colin Smith said...

64 %
80%
80%
30%

Stayed 4th August 2020

Hotel & grounds lovely. Staff very helpful. Food average at best and breakfast was poor

sandra chappelhow said...

100 %
100%
100%
100%

Stayed 31st July 2020

Excellent stay they’ve adhered to social distancing the best they can and made ordering food and drinks very easy I would Most certainly recommend and will be back

A guest said...

17 %
10%
0%
40%

Stayed 26th July 2020

Room was dated. Also was unbearably hot had an awful nights sleep. Bath/shower leaked! Service in restaurant was terrible, main was cold and waiting 45mins for one dessert that was not worth waiting for at all

John Mcivor said...

84 %
80%
100%
70%

Stayed 24th July 2020

Nice stay, pleasant staff, £25 for 2 course meal quite expensive in comparison.

A guest said...

97 %
100%
100%
90%

Stayed 19th July 2020

A lovely hotel, stayed in the old hall, lovely room, big and spacious. Outside seating was great, plenty of space, had afternoon tea outside washed down with a bottle of prosseco, very enjoyable. The spa and leisure facilities looked great, could not use them whilst we were there, due to covid. Food was very good breakfast and dinner, all very well priced.

Sam Hart said...

54 %
40%
20%
100%

Stayed 17th July 2020

We have stayed here lots of times and was one of our favourite places but after this visit won’t be in a rush to go back this was our first break away as I worked the full lock down because am a home carer and my husband looked after the children so needed the break the room was very dusty and not the normal clean room the whole scan the code for food and drink was a total joke waited an hour just for drink Along with a lot of others there we ordered Breakfast at 9.30 and waited till 11 after two calls I understand they were busy but that’s not the point total disappointment

Graeme Abbott said...

10 %
10%
N/A
N/A

Stayed 16th July 2020

Fantastic

Graeme Abbott said...

10 %
10%
N/A
N/A

Stayed 16th July 2020

Fantastic

Simone Doyle said...

84 %
70%
80%
100%

Stayed 15th July 2020

We booked this as a treat after being locked down due to COVID so really looking forward to a night away. We found the grounds of the hotel and public areas really upbeat, but that I am afraid is where it stops. Although claimed to be ready for occupation our room was not up to our expectations. The deal included fluffy robes, flip flops and mineral water but nowhere insight along with missing shower curtain. After a 30 minute wait robes turned up but no shower curtain so eventually asked for another room. The second room was much larger, but furniture and fittings were very tired and as for the shower the water pressure was non-existent. The deal also included £50.00 allowance for food. Due to COVID you had to order via an app. App a little difficult to navigate, but the surprise came when additions over the allowance couldn’t be charged to the room, meaning that each time you ordered anything you had to pay each time. I found this quite tedious and slightly annoying. The food we had was well presented and tasty and the restaurant staff cheerful and helpful. Just a shame about the overall experience, we wont’ be rushing back.

rosemary barker said...

100 %
100%
100%
100%

Stayed 12th July 2020

Felt safe and everything was spotlessly clean hand santazier throughout hotel one way systems in place easy to order drinks and food on scan app delicious food staff really helpful beautiful hotel can’t wait to return

julie Wilson said...

100 %
100%
100%
100%

Stayed 8th July 2020

Had a lovely break. Stayed here several times now always had delicious food , lovely rooms and excellent friendly services. COVID facilities well thought through and carried out. Felt very safe.

Antony Coe said...

94 %
90%
100%
90%

Stayed 8th July 2020

Easy check in ,nice clean room ,food and drink ordering done via phone app ,once set up very easy to use ,staff very nice hotel and grounds lovely

Chad Pearson said...

50 %
40%
30%
80%

Stayed 5th July 2020

As per my message via Facebook messenger, it was good on the evening, but the next morning we had no running water in the room from 6am when I reported it to reception until 8.45am when we had to check out so we could go home & get clean & use the toilet, we couldn’t have a bath or shower or wash our hands because the was no running water in that part of the hotel, we couldn’t use the loo as it wouldn’t flush, the hotel has apologised but offered no form of compensation.

A guest said...

84 %
80%
80%
90%

Stayed 8th March 2020

Great 2 night break. Pool and spa good. Nice location. Good hotel. Will come again.

Rach McMorris said...

67 %
50%
70%
80%

Stayed 6th March 2020

Hotel was fine however be careful when booking massage ... a 40 minute £50 massage lasted just short of 25 minutes. I was unaware of length due to it being a surprise however when I questioned my partner he informed me it should have been 40 mins long!! When we queried it they said on the cctv it was 6 mins short. They did not take into account I was left in the room 5 mins while changing therefore the massage actually started at 10am and finished 23 minutes past, even 6 minutes short is not acceptable in my opinion (even though it was 15 not 6) A 15% off treatment voucher for next visit was offered... not good customer service really

Michelle Jaques said...

47 %
30%
70%
40%

Stayed 4th March 2020

Nice hotel not the best scrappy carpets dated rooms

Candice Lillie said...

77 %
80%
80%
70%

Stayed 29th February 2020

Beautiful building. Staff were fantastic. Would definitely go again

Gemma Cowell said...

97 %
100%
100%
90%

Stayed 29th February 2020

Beautiful hotel with great facilities. We had a lovely relaxing night. Room was gorgeous, good beautiful and great customer service. Will definitely return

Gary Coe said...

80 %
40%
100%
100%

Stayed 28th February 2020

A lovely place to stay, with a great spa and gym and serving amazing food with helpful friendly staff, but sadly all let down by a broken shower door resulting in a mini flood of the upgraded room which i had to clear up, the none existent view from the upgraded room of a brick wall and the noise of wheely bins being emptied at 8am on the morning waking us up. The stay could have been so much better without these minor things leaving us disappointed.

Ian Holden said...

100 %
100%
100%
100%

Stayed 29th February 2020

3rd visit to Redworth hall excellent service throughout our stay friendly helpful staff . Excellent room excellent food. Will be back.

Simon Costella said...

77 %
60%
70%
100%

Stayed 28th February 2020

Overall excellent 1 night stay. Spa facilities good all though the steam room was not hot, The room was adequate for what we needed. But the thing that makes this stay is the restaurant food. The food was absolutely amazing definitely worth the money, every course was delicious. Would 100% stay again

Sara-Ann Warren said...

100 %
100%
100%
100%

Stayed 27th February 2020

Took my partner for his 40th birthday, he was over the moon with his surprise. Room was clean and tidy. Spa facilities were really good and everything working. Food was amazing, good choice of menu too. Friendly staff too.

david brown said...

94 %
80%
100%
100%

Stayed 25th February 2020

Only reason room didn’t 10 was because the radiator wasn’t working in the bedroom but didn’t spoil the stay, just a bit chilly at times! Overall really good value for money with spa included!