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Crown & Mitre Hotel, Carlisle

English Street, Carlisle, CA38HZ, UK

Guest Reviews

Overall Guest Rating

82%

Mrs Cambridge said...

74 %
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Stayed 14th November 2017

We enjoyed our stay at Crown & Mitre very much,the location is perfect for shopping,the staff are friendly and helpful and the food was tasty and well presented.The young gentleman in the restaurant was efficient and charming if in these awful PC days it’s still safe to say that.We will definitely stay here again.

A guest said...

94 %
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100%

Stayed 14th November 2017

been to this hotel a few times. Always enjoy it. Friendly staff and good food . would recommend it

Mrs Crawford said...

74 %
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Stayed 13th November 2017

Throughly enjoyed are stay. The food was delicious and staff very friendly and helpful. The hotel was right in the middle of carlisle which it was good for site seeing and shopping. Would stay again but would want a refurbished room. That was the only down side our room was very dated.

A guest said...

90 %
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Stayed 22nd October 2017

We had a lovely stay at the Crown and Mitre. The food was excellent. Staff very friendly and helpful and the hotel was in a great locat.ion near to shops. museums etc. Good value for money

john gordon said...

80 %
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90%

Stayed 15th October 2017

excellent base for visiting surrounding areas , the lakes only 40 minutes away,hotel also easily reached by train only 5 minutes from station

James McCallum said...

97 %
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Stayed 10th October 2017

Had a very pleasant and comfortable stay here with my wife while we visited family. The hotel was very clean and comfortable and the staff were all very nice and attentative. The food was delicious and the breakfast plentiful. Will definitely stay here again .

karen mcdiarmid said...

100 %
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Stayed 1st October 2017

Had a lovely wee break, hotel was beautiful was upgraded to family room.for my.anniversary. lovely food and very pleasant staff

Andrew Penman said...

90 %
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100%

Stayed 3rd October 2017

Television was on the small side and not a lot of programs.that apart hotel and staff very good

Alexander Nicol said...

90 %
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90%

Stayed 24th September 2017

Stayed here for a weekend in September ,lovely hotel well maintained and looked after. Friendly and helpful staff, good food and drinks ,Our stay was dinner bed and breakfast ,the meal was first class and opted for a cheese board for desert which could have easily fed two. Our room was clean and comfortable . one the morning we left we used the pool and spa which was great as we had it all to ourselves . only negative was the bar prices were a bit high . overall an excellent hotel

A guest said...

77 %
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Stayed 24th September 2017

Room very clean, towels thick and fluffy and bed very comfortable. Dinner menu not to our taste, both set menu and a la carte, but service at dinner and breakfast quick and friendly staff.

J Paterson said...

100 %
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Stayed 18th September 2017

First class stay at this hotel .Staff were all so pleasant and helpfull .Room was great very spacious and comfortable.Food was fabulous.Thank you for a great stay will certainly return in the future .

Richard Jones said...

97 %
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Stayed 12th September 2017

Great location in the centre of Carlisle. The food and the service were exceptional, I would recommend this hotel to anyone.

CHARLES ANDERSON said...

90 %
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100%

Stayed 5th September 2017

everything was excellent.Food and staff were first class.Only complaint were the bedroom windows ,unable to open either. We were in room 312

A guest said...

77 %
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60%

Stayed 12th August 2017

First bedroom offered was not suitable for us, however it was no problem when we requested a new room. It was bright and spacious though cleanliness could have been better. Breakfast on Sunday morning was chaotic and very little choice from the self service area. Monday morning was much quieter and breakfast was very tasty. The other problem we had was the seagulls squawking during the night. It was awful, but the hotel cannot be blamed for this problem. Hotel was in a great location for shopping, restaurants and bars. On the whole a very enjoyable visit. I would visit again but upgrade to one of the newly refurbished rooms.

Lesley Shaw said...

64 %
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Stayed 7th August 2017

Disappointed to get a room in the annexe - very noisy in the early morning due to overlooking the lane and facing the building opposite. Room was a bit dusty and dull. Also net curtains were a bit torn and dated.

Mr Haslam said...

100 %
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Stayed 15th May 2017

Another very pleasant stay,great food,Frieda staf in all a very nice city break.

Julie Chorne said...

97 %
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Stayed 15th May 2017

I was in room 230 which was situated at the front of the hotel overlooking the shopping precinct. It was a spacious, quiet room with big windows. The lower windows were sealed shut (I would guess it's because they are the original ones and have some sort of Listed Building restrictions on them) so I asked for a fan for the room which was brought up straight away. The food in both the Peace & Plenty restaurant and the breakfast room was great. All the staff appear to be very well trained in this hotel and are polite, friendly & helpful. Complimentary glass of wine at check in was a bonus - thank you. I just wish you could have offered me a good deal to extend my stay for another night.

A guest said...

90 %
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90%

Stayed 27th March 2017

Excellent hotel. Very clean with friendly staff. Dinner was excellent on both nights and the restaurant staff extremely helpful. Very centrally situated in Carlisle and relatively close to both the train station & the bus station.

alan olsen said...

84 %
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80%

Stayed 21st March 2017

a good 3 day break ,wasnt looking for problems didnt find any, room clean, food ok,staff helpful and friendly a welcome glass of wine (nice touch) hotel central position no problems with parking excellent value will be happy to return

Mr Haslam said...

97 %
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100%

Stayed 20th March 2017

Great hotel very clean excellent staff,food second to none room a it cool apart from that no problems

hazel hendry said...

100 %
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100%

Stayed 10th March 2017

Excellent value for a 2 night stay no cons what so ever. Food couldn't have been better and staf very nice and helpful. No complains at all.

Eleanor Dunse said...

74 %
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80%

Stayed 10th March 2017

Huge improvements have been made to the hotel since our last visit in December 2015 (the weekend of the floods). I believe refurbishment work is ongoing which will improve the hotel even more. Staff and food were to a very high standard, as was our room. Unfortunately there was a little blip on Sunday morning when we had no electricity, how very he staff were helpful in getting us a kettle of hoer for morning tea when we requested this. An engineer was called out and the problem was eventually fixed. We would stay here again.

J Richardson said...

100 %
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Stayed 3rd March 2017

Had a fantastic time food was fabulous, staff were lovely and Alistair in the restaurant was a hoot.

A guest said...

80 %
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Stayed 26th February 2017

Hotel a bit tired but nevertheless v clean. Staff v friendly and helpful. Cannot fault breakfast but at dinner, table d'hote mediocre, a la carte well worth paying the extra (steak cooked to perfection). The centrality of the hotel with free parking an added bonus.This was our second visit and we will return.

A guest said...

80 %
80%
90%
70%

Stayed 26th February 2017

Hotel a bit tired but nevertheless v clean. Staff v friendly and helpful. Cannot fault breakfast but at dinner, table d'hote mediocre, a la carte well worth paying the extra (steak cooked to perfection). The centrality of the hotel with free parking an added bonus.This was our second visit and we will return.