Waterfront Southport Hotel, Southport

Stayed 11th July 2015

room service and hotel very nice, convenient for all amenities

Stayed 5th May 2015

Hotel is well positioned in Southport. Staff really cannot do enough for you. Nothing is too much trouble. Stayed there five times in twelve months. Ideal for us and the deal Classic Britain have is tremendous value.

Stayed 13th April 2015

Excellent value for money. No complaints whatsoever. Complete contrast to the review completed a few days ago relating to Inn On The Prom in St Annes.

Stayed 24th December 2014

An excellent hotel with friendly helpful staff. All areas of the hotel are clean and well maintained.

Stayed 19th December 2014

the hotel and staff were faultless and our stay although only for one night was excellent value

Stayed 30th November 2014

Excellent hotel and unbelievable deal from classic britain

Stayed 3rd November 2014

A group of friends go away to different areas of the country each Autumn and it was my turn to organise the event this year. Feedback confirms that this break was one of the best in 28 years!! We intend to return in the future.

Stayed 3rd October 2014

Have stayed here before staff could not do enough, were responsive to any request. Position of hotel great. Choise and quality of food great. Will definately visit again.

Stayed 29th September 2014

breakfast content was good but there is a problem with keeping the food hot. The bedroom was first class.

Stayed 21st September 2014

Fabulous place

Stayed 15th September 2014

Stayed here several times now . will be booking again very soon for a return visit.

Stayed 14th September 2014

Very nice stay, Staff very helpful and friendly

Stayed 25th August 2014

lovely hotel,staff faultless,menu lacked variety

Stayed 18th August 2014

Hotel was excellent. Great location. Staff were friendly. Good atmosphere. Food was excellent and really good service. Would highly recommend this hotel

Stayed 18th August 2014

We have just returned from a very enjoyable Mon-Fri stay at the Ramada Plaza in Southport. The Hotel itself was lovely, Staff were helpful and friendly and food very nice if a little slow in coming out the kitchen. We were in no rush though and were happy to enjoy the experience in the modern bright dining room. Thanks to all the Staff.

Stayed 17th August 2014

This was our first break since my husband became disabled 18mths ago. We were both aprehensive. Room itself was spacious enough for wheechair. Unfortunately access to toilet was difficult due to threshold which was quite steep. My husband was unable to wheel himself over it into toilet. Plenty of handrails in toilet and well positioned. Otherwise ideal hotel for wheelchair users. Downside as other people have said on other sites lifts are atrocious. Both lifts very narrow and only the one going to car park. Though we wouldnt let this stop us booking again. Ideally situated for centre of southport and other attractions. Quality of food first class though feel the special menu should vary nightly.

Stayed 27th July 2014

disappointed we could not get the offer on classic britain for our two nights instead one. Hotel very busy dining room staff was stressed. have been to this hotel 3 times and are happy to return, but would like to book under offer.

Stayed 20th July 2014

A great hotel,stayed here several times before, but on this occasion extremely disappointed with the new menu in the Restaurant which was so good before. As we were staying 5 nights,the same menu runs for 7 nights with a limted choice on both the set menu and the A la carte. The soup on both menus is the same. On one night there was also a private function which left hotel guests without jugs of iced water on tables (which was needed due to hot weather) when asked were told they were in use for the private party. Not good business for paying guests. Will definitely think twice about returning and if do so will only book B & B and not DBB. As a final note I do like me vegetables with dinner and there was none in sight.

Stayed 15th July 2014

Hotel was comfortable, the service was good and the food was good. The only problem was the work going on at the ground floor but we appreciate that this is necessary. Would definitely use this hotel again.

Stayed 14th July 2014

After the initial scare of Classic Britain querying the booking (first time of concern over all the years) - The hotel is well situated for promenade. Room was very clean, good size (double double) and staff are unobtrusive. Leisure access was across road. Hotel was creating drinks area on ground floor. Breakfast was as expected for hotel of this name, good, self service with tea / coffee delivered to table and staff cleared plates efficiently. Dinner was a bit hit and miss. Restaurant staff were pleasant and efficient. Food quality was not of the expected standard - Tuesday resulted in two meals being returned for being over-cooked and declining replacement after waiting time of 2 hours and twenty minutes resulting in table discussion of transferring from DBB to BB), Monday and Wednesday dinner was acceptable, Thursday dinner was of expected higher standard. The dinner quality of food has resulted in a reduced rating below. Relaxing area beside restaurant inside and also patio area was excellent. Afternoon tea was pleasant. Visitors should be reminded of carpark charge. The hotel may wish to include an information / brochure desk for surrounding area for longer term visitors - promoting pier, promenade, Lord Street, skate park, Hesketh Park, beach walks and red squirrel walks (Formby), Another Place - standing statues, nature reserves. I would return, however, I would consider some days as BB and select to eat elsewhere on those days.

Stayed 23rd June 2014

Choice of menu and quality of food for the evening meals were not as good as previous visits. Current trend of serving food on wooden platters means that food does not stay hot - our vegetables were cold.

Stayed 23rd June 2014

only negative was slow service at dinner time.however did not detract from very good stay

Stayed 16th June 2014

lovely hotel, brilliant location, good views. comfy beds. nice food. drinks a bit expensive.

Stayed 11th June 2014

excellent holiday

Stayed 18th May 2014

Excellent Service, Clean spacious rooms, great views, good secure parking, can fault it!