Ardoe House Hotel and Spa, Aberdeen

Stayed 23rd June 2017

This is a lovely hotel all the staff are very friendly. The best past though are the beds, the duvets and pillows they are so comfortable. The rooms have all been done to a good standard. The food choice is also good and the breakfast is lovely lots to choose from

Stayed 21st June 2017

Spa facil do not reflect the quality of the hotel itself. When you stay at such a beautiful hotel you automatically have higher expectations for spa especially as it's advertised as spa hotel. We ve been a bit disappointed.

Stayed 19th June 2017

Hotel is exactly as shown on the website, spacious and clean room, very helpful and friendly staff, quality of food very good, grounds well maintained, very pleasant to walk. However two areas could be addressed. The menu choice whilst good is quite limited eg only 6/7 choices in each course - including vegetarian - so, allowing for different tastes, if staying for more than three nights your choice is not great but as already stated quality and presentation is very good. Our other concern could be due to kitchen capacity. It's quite a large hotel with a number of function rooms and when they are all in use it appears to put a strain on the kitchen. Eg On our last night we waited almost 40 mins after consuming our first course until the main course arrived. Having said that would we return - yes we would!

Stayed 15th June 2017

We had a lovely stay at Ardoe House. All staff were very pleasant and helpful.

Stayed 1st June 2017

We really enjoyed our stay at Ardoe House Hotel, I never knew about this hotel previously until I saw it advertised on Facebook ! We travelled to Aberdeen by train from the Borders, where we live, and it was a short journey of around 15 minutes from the city centre, by taxi. You can reach the hotel by bus but it takes around 40 minutes journey time. Ardoe House had everything we needed, Staff were very helpful and friendly, especially the waiting staff, and the food was really excellent as we were on dinner, b&b package. A lovely situation with lovely grounds and views of surrounding countryside.

Stayed 5th May 2017

This was our second visit in a month and we were a bit surprised that the evening menu was exactly the same. The duvet cover was very crushed and split at one side.

Stayed 19th April 2017

We found Ardoe House to be an excellent hotel which has obviously been totally refurbished. The bedroom was very modern with a lovely bathroom and large shower, which was very easy to operate! We had a very good breakfast each morning and our evening meals were also very good. The staff were very attentive and friendly. We would recommend this hotel without hesitation, it's in a lovely position in South Deeside with easy access to Aberdeen.

Stayed 16th April 2017

A beautiful room , excellent food and service. In a very good location - close to Aberdeen and the attractions of Royal Deeside. Totally recommend this hotel.

Stayed 6th April 2017

The bedroom and bathroom were lovely with a very comfortable bed. Loved the fact it had a magnifying mirror In the bathroom and a great shower. Food was ok but expensive for what you got. Would love to go back again.

Stayed 31st March 2017

This is a very beautiful hotel throughout and of very high standard, the service & attention to detail is impeccable. Our room was large and very well equipped with a huge and very comfortable bed. We stayed on DBB basis and the food was delicious, breakfast was la large traditional buffet which was fresh and hot, you can order items fresh to order & all toast & tea is made for you. The dinner menu was great, with nightly special, I upgraded to steak on both nights and it was a treat, my wife never and was easily equally impressed. There was a wedding and a separate function on in the hotel in the Saay and if had t seen a couple of brides I wouldn't have known. All in all a great high end 4* Hotel, Impecable service in beautiful surroundings, we will definitely return.

Stayed 1st April 2017

We have just got back from our trip. What a fantastic hotel. The room was amazing, so comfortable and large. The staff were very friendly and helpful. They changed fed our bedding from feather to polyester as soon as we asked. The food in the restaurant t was amazing. We are already keeping our eyes pealed for future offers as we'd love to go back. The location was great. Just a short drive into Aberdeen but felt like you were in the middle of nowhere. It was so quite. We could not recommend that this hotel enough.

Stayed 2nd April 2017

Pleasant stay , pool really clean , food good

Stayed 16th March 2017

Good price Good service Good room Good food

Stayed 7th March 2017

Lovely large room with four poster bed very clean with nice views very nice food also nice leisure club all to use during our stay

Stayed 4th March 2017

Hotel was beautiful, staff very friendly and food was amazing. Leisure centre was clean and welcoming. We enjoyed it so much we booked to go back.

Stayed 4th March 2017

We found a Blueberry under the dressing table. Staff in the bar took our drinks order then went to deal with an issue in another room. On his return he had totally forgotten about our order. Please note we consider these as very minor issues, this is why we never mentioned them during our stay. They will in no way stop us from booking this hotel again and we would certainly recommend it to others.

Stayed 3rd March 2017

Enjoyed our one night stay at Ardoe Hotel. Room was clean and nicely decorated. Used the swimming pool which was great. Nice big pool for swimming lengths. Breakfast was good but our meal at night was slightly disappointing as we both ordered beef shin but one piece was tender , the other was stringy.

Stayed 26th February 2017

Lovely hotel, friendly staff and excellent food.

Stayed 25th February 2017

I'm afraid the staff let this lovely hotel down. Dinner reservation was under a completely different name and general attitude was poor.

Stayed 12th February 2017

Beautiful location, lovely hotel, gorgeous room, wonderful staff, all the ingredients for a perfect weekend away.

Stayed 8th February 2017

Lovely hotel, excellent room, staff and value for money.

Stayed 8th February 2017

Hotel lovely and bedrooms excellent and beds very comfortable. Dinner and breakfast were excellent. Whilst we realise it is an old building the restaurant was very cold and diners were complaining as it is not a nice environment for dining. service in the dining areas was very slow and you either need more staff out front or they require further training in the basics such as clearing used dishes from tables etc.

Stayed 3rd February 2017

Super stay at this hotel, food, accommodation, grounds and staf fabulous!

Stayed 7th January 2017

We love staying at Ardoe house but this is the second time in recent stays where we have been extremely disappointed by the service in the bar. The bar was extremely busy and the staff were not coping, the end of the bar was left with a large collection of dirty glasses, the staff were snapping at each other on distribution of tasks, we waited 20minutes to have our drink order taken and served. Despite having a varied tail menu the staff appeared to have little knowledge on how to make the tails correctly. The end presentation of the tails were poor. Also the fact the bar staff had to waste time crushing ice with a hand operated machine is ridiculous, this caused everyone to have to wait even longer. I also had a latte on my previous stay and the same member of the bar team did not know what a 1 shot latte was, when serving coffee the team should be trained in different styles, she was also very rude when I tried to explain what it was. The same server also came through to the dining room on 2 seperate occasions and more or less shouted out to the remaining tables who was having the red wine... not professional in the slightest. I will then move on to the spa, as I stated in the previous paragraph we love Ardoe as it has everything you want for a relaxing weekend, what is not so relaxing is turning up to the spa and having 2 separate piles of drirty towels lying around one outside the changing room and the other in the female changing room, these were hours worth of towels, we were in the spa for 2 hours and they were all still there when we left. We also noticed 3 different members of staff on our time there, what was it they were doing? Apart from hiding through the back! I will add that the spa manager was not on and when he was the following day the cleanliness was far improved. My final comment is on the jacuzzi, this used to be lovely and hot, nowadays it is more or less look warm. Please address! To end this on the good points the hotel itself is well kept, the rooms are lovely, the hotel reception staff were fantastic and the food in the Blairs was great value for money, tasted fantastic and well sized portions.

Stayed 7th January 2017

superb break from start to finish,all staff extremely professional and friendly,superb food and room.