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DoubleTree by Hilton Harrogate Majestic Hotel & Spa, Harrogate

Ripon Road, Harrogate, HG12HU, UK

Guest Reviews

Overall Guest Rating

83%

Julie Driver said...

80 %
80%
80%
80%

Stayed 10th June 2018

Stayed in Deluxe room - couldn't fault it. Pool area small but ok - jacuzzi wasn't working though which was a tad disappointing. Pool attendant knew it wasn't working so not sure if it's going to be fixed anytime soon. 3 course a la carte evening meal and breakfast included - both were very nice. Renovation work going on both inside and outside but didn't bother us. Would stay again.

June Mottershead said...

87 %
80%
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100%

Stayed 2nd June 2018

Booked two rooms at the Majestic in order to celebrate a friend's birthday. The rooms were more than adequate. The staff were efficient and friendly. The food was first class and good value. On the down side we arrived at midday and there was no hotel car parking available. The majority of the car park was unavailable owing to a truck demonstration. Our sleep was also disturbed at 3.300am - 4.00am by loud voices and laughter coming from he beer garden followed shortly afterwards by bedroom doors banging on our floor. I can only attribute this to the number of hen parties in the hotel.

Shirley Dickinson said...

94 %
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100%
80%

Stayed 30th May 2018

We had a lovely stay at the Majestic last week. The staff were very good and our room was really nice. There were a couple of things which I feel I should mention. There was considerable building and alterations going on in the hotel. This was never mentioned when we booked up. Also it was very difficult to park the car due to there being an exhibition of trucks. We were surprised to still be charged the £8 for parking in these cirstances. However, our stay was very good.

christine baelz said...

84 %
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Stayed 22nd May 2018

A lot of work going on in the hotel & I felt we should have been notified by The Majestic. I have done a full review for Trip Adviser, as these works will be ongoing until next year !

Hannah Stubbs-Ferry said...

87 %
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80%
80%

Stayed 18th May 2018

Really enjoyable night away. Perfectly located for walking into the centre of Harrogate!

Nicola Wilson said...

97 %
90%
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100%

Stayed 19th April 2018

We were on the 2nd floor, twin room was more than i expected. Very spacious and lovely and quiet. Staff couldn't have been any more friendly and welcoming. Will definitely be back!

Kathleen Brown said...

87 %
80%
80%
100%

Stayed 10th April 2018

Beautiful old hotel. Staff where all very nice. Only thing we where disappointed with was the pool area. Jacuzzi was cold and found it really strange to have the steam rooms within the changing area.

Deborah ROBERTS said...

87 %
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80%

Stayed 5th April 2018

Hotel was lovely room clean and really comfortable staff throughout were fab certainly value for money food was lovely too

Tina Garbutt said...

90 %
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70%

Stayed 1st April 2018

Mix up with food but was booked into a restaurant we’re the hotel paid for the food Dominic Bailey was very helpful and dealt with this issue.

Sandra Proud said...

74 %
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100%

Stayed 24th March 2018

Nice food hotel itself was abit dated but clean close to all amenities.

Dennis Morgan said...

97 %
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90%

Stayed 23rd March 2018

We have been to several hotels in Harrogate over the years but must say this is by far the best on many counts, especially the staff who were all very friendly yet very professional. .Rooms are large and very clean, Meals were excellent and the car park large and parking was never a problem.This hotel is within walking distance of the Town centre, all in all not one complaint and would visit again!

Wolfie Smith said...

54 %
100%
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60%

Stayed 15th March 2018

hotel was exelent rooms spot on food at evening meal was lovely breakfast was not very good restaurant staff need training as service was pathetic some of the staff were rude especialy at breakfast took over 2 hours to get evening meal & took 35 mins to get coffee with breakfast was quicker to walk down to pub for drinks than order off staff they let hotel down badly

Lorna Hilton said...

74 %
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70%
80%

Stayed 3rd March 2018

We where put in a room above a very noisy disco that was due to go on till the early hours. After complaining we were eventually moved. Not ideal but at least the hotel responded and apologised. I will go back but will make sure I ask for a quiet part of the hotel

jasin wing said...

84 %
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90%

Stayed 3rd March 2018

The room was spacious and clean and well equipment. The evening meAAl was excitement. The spa was basic but we spent the morning in it so it was ok. Would visit again

Chris Dorgan said...

84 %
80%
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70%

Stayed 23rd February 2018

Check in was very smooth. Room was nice and spacious. Overall room was quite clean, except for one big cobweb. Evening meal was nice, good choice. Although the dining room and parts of the hotel were extremely cold, I accept it is a large old building, so may be difficult to heat fully and it was very cold outside too. Breakfast had a good selection. But the hot breakfast wasn't hot enough for my liking. All the staff were very attentive and welcoming. I thought the bar prices were nice and reasonable in comparison to other hotels.

Diane Gardiner said...

97 %
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100%
100%

Stayed 23rd February 2018

Fabulous menu choice.. evening meal didn't disappoint. Spoilt for what to have and when it came tasted fantastic. Credit to the catering team. Great service in the restaurant and bars by friendly staff and efficient check in/out. Housekeeping second to none but room could of done with a refurbished. Only negative comment I have is hotel seemed draughty and cold apart from our room but thoroughly enjoyed our stay and use of leisure facilities.

Richard McLaren said...

80 %
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100%
70%

Stayed 14th February 2018

Great Hotel, brill central location, sure it could be doing with a make over with an update, whilst retaining the period features. Stay was pleasant, staff friendly, food good.....but as others have mentioned charging £8 a night for parking is taking the piss.

Sharon Raglan said...

94 %
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100%

Stayed 14th February 2018

Very pleasant hotel with friendly courteous staff. Room was very clean and spacious, plenty of tea and coffee on the service tray. Evening meal was superb with plenty of choice, and breakfast the same. Couldn't fault anything and will return again and again.

Andrea backhouse said...

100 %
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100%

Stayed 11th February 2018

Arrived early room was available which was good ... food excellent... room very spacious no noise would definitely stay again

Nichola Gleghorn said...

80 %
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80%

Stayed 10th February 2018

Lovely hotel in a great location. The room was modern and very clean and service was great.

JIll Taylor said...

77 %
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80%

Stayed 9th February 2018

I had read a lot of reviews that the rooms needed refurbishing - our room was OK. we had a nice surprise of towel animals and petals and hand made chocolates for our anniversary. We were in a group of 20 and the hotel accommodated us on one table for dining. However the dining room is cold as it has huge windows that are not double glazed. Also breakfast plates were not hot so breakfast became cold very quickly. The hotel is huge and must once have been very grand. The staff were very pleasant.

peter hanney said...

80 %
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80%

Stayed 9th February 2018

A majestic hotel indeed! For the price we paid we were very happy with the deal. The Hotel is generally well maintained and clean for its 118-year old vintage. Only slight issue was a very cool main bar area outside the dining room - partly due to a very cold wind blowing at the revolving doors to main gardens.

Paul Smith said...

70 %
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100%

Stayed 4th February 2018

Would just like to say how disappointed we were with our room. On the internet and website the rooms are advertised and modern but our room was was old fashioned, dated and in need of repair. But on a positive note the staff were very friendly and the restaurant was amazing, food/service was certainly everything I expected and more.

Janet Tansley said...

94 %
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Stayed 2nd February 2018

Came with friends. 2 rooms. LOVED IT. Will be back in 2 weeks. Spotless, evening meal lovely. Very polite waitress. Breakfast, everything you could ask for. Excellent location spot of shopping. ?

Ian Nichol said...

90 %
90%
90%
90%

Stayed 26th January 2018

Lovely hotel very friendly and helpful staff great food