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Fairfield House Hotel, Ayr

12 Fairfield Road, Ayr, KA72AS, UK

Guest Reviews

Overall Guest Rating

88%

Margaret Dick said...

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Stayed 12th February 2024

Had a lovely time at the Fairfield hotel Ayr. The staff were do friendly and helpful. The food was excellent and the rooms very comfortable. Loved it so much we can’t wait to go back.

Shauna Campbell Pirie said...

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Stayed 12th February 2024

The food was amazing, breakfast and dinner far exceeded our expectations. There was a very good choice and you could also pay a supplement to order from the a la carte. Staff were all very good. The restaurant was full at breakfast and dinner but the staff made sure you were served quickly and mostly with a smile. The staff work really hard so please treat them well. There was a mess up with the room I had booked. I booked the family executive for two adults and two teenagers. When we arrived we were told we had to wait until the receptionist checked something. I found this quite strange as I had booked it months in advance. The receptionist came back and said that room wasn’t available as it only had three beds?? We were put in two doubles next door to each other. I still can’t understand why we were only told this at check in. The jacuzzi was not working, which was a shame. Housekeeping were excellent and mad3 up our rooms to a high standard.

A guest said...

47 %
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Stayed 11th February 2024

The staff were nice and the hotel was fine for what we wanted but it is not a 4 star hotel. It is rather dated, the jacuzzi in the leisure centre is out of order (which we were not informed of) and the dinner service was really slow.

Lynn Cossar said...

80 %
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Stayed 11th February 2024

We had an enjoyable overnight but there are a few things that can be improved or provided to make it exceptional. Check in is late and should be earlier.. Extra pillows in the cupboard because the ones provided were wafer thin. There is normally bath robes provided for guests using the leisure facilities but these were not provided and should be. Food was good but overpriced, thankfully it was included in the price of the stay. Bar prices were outrageous for wine, tails and spirits. Reception was too busy for one person. All in all good

Ronnie Inglis said...

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Stayed 10th February 2024

The hotel on the two nights we stayed there was excellent. The room itself was spacious and maintained to a high standard. The breakfast and evening meal were first class with a good choice of menu for both served by a courteous and efficient staff at all times. We had no complaints on any aspect of our stay and will return at some point.

jacqueline waugh said...

80 %
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Stayed 9th February 2024

Had a wonderful stay! Well recommended. Food fantastic!

Laurie Doyle said...

94 %
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Stayed 9th February 2024

Smashing overnight- good big room - refurbished bathroom nice decor- staff pleasant and helpful- and we were last to bed! compliments to the Chef as the food was fantastic- quite unexpected as we had a deal and the food far exceeded our expectations - ran out of time to use the spa/ pool- would have been fab if it had been sunny as situated right at the sea- would definitely recommend!

Gary Duffy said...

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Stayed 4th February 2024

Just had a very enjoyable 3 night stay,the hotel and staff were very nice, good food ,and lovely suite we stayed in,ample parking and close to sea.

A guest said...

94 %
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Stayed 4th February 2024

We stayed at this hotel for a 1 night DBB. The hotel was nice over all (some parts slight dated) and the restaurant and food was great. Friendly staff. We had booked it as a spa break and were disappointed to find the jacuzzi wasn’t working and hasn’t been for some time. I wouldn’t say the spa facilities are 4 star which lets the hotel down.

John darley said...

87 %
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Stayed 1st February 2024

Enjoyable 2 nights at Fairfield House Hotel, Ayr. Staff pleasant and the food was very good. Room very nice large and with a sofa which was much appreciated.

Eddie Ledger said...

80 %
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Stayed 2nd February 2024

Verry nice time

A guest said...

64 %
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Stayed 2nd February 2024

Nice hotel, quite old fashioned, I.e you get a key with a large keyring for your room, no swipe cards. Receptionist pleasant enough,not very friendly. Room was spacious,nice large TV, again quite dated, no central heating, a very old rusty electric fan heater attached to the wall next to bed. Very distasteful. The floors in this room and next door we're unbelievably creaking, walking across room the noise was so loud, when next door woke up and moved at all we heard them and this was probably same for them. Flooring needs addressed. The bathroom was nicely updated, floor DID NOT creak, so whatever they have done there they need to do the whole room. Bathroom was cold and there was a radiator on wall, towel like rail one, no way to turn it on. The bed in the room was 2 singles pushed together- which is fine if a mattress topper or such had been used, it wasn't and one bed was slightly higher than other, so rather uncomfortable. Again disappointed. Food was nice, dessert disappointed with, banoffe pavlova, was more like meringue with cold banana cream and ice cream- no toffee or caramelised banana in sight. Chefs daily cheesecake, thought this meant what chef have made that day tasted more like what had been bought that day, shop bought bland cheesecake. Leisure facilities were nice, Small very small no more than 3 in sauna or steam room,jacuzzi out of order and changing rooms very small indeed. Staff at breakfast and dinner were attentive and hardworking.

Sam Colley said...

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Stayed 1st February 2024

Very pleased with our stay. The staff were very friendly in particular the serving staff at dinner and breakfast

James Mc Menemy said...

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Stayed 30th January 2024

First time at Fairfield,but certainly not disappointed…. Nice room ,lovely bathroom,friendly staff, and crucially lovely yummies. Delicious food, good choice of items, same at breakfast, cooked to order…. What more to like! ….. Now added to my list of Hotels to go to ….. Nice one Fairfield ….

Linda Mcmichael said...

94 %
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Stayed 27th January 2024

What a fantastic hotel food was amazing staff were so kind the only thing I would say is the spa area could do with some TLC but rooms were beautiful and a 2 min walk to the beach.

suzanne anderson said...

100 %
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Stayed 22nd January 2024

A fab stay at the Fairfield Hotel. Room was lovely and dinner and breakfast were fabulous. Can’t wait to return.

Kerry O'Donnell said...

97 %
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Stayed 20th January 2024

Had a great 1 night stay with dinner at Fairfield House. Food was excellent. Spa was good but jacuzzi not working which was slightly disappointing.

William Sykes said...

94 %
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Stayed 20th January 2024

Fairfield House Hotel is a lovely hotel just a stone's throw from the town centre. It is also very close to the sea and in better weather, there must be a great view from the restaurant. Our room was lovely and spacious. The staff were very pleasant and accommodating. The food was high standard but could be improved a little. The breakfast was excellent with a varied selection.

Andrea Campbell said...

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Stayed 13th January 2024

We had a lovely overnight stay we had an executive room which was very spacious food was delicious both evening meal and breakfast staff were also very friendly would defo recommend and will stay again

Stuart Kenny said...

94 %
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Stayed 12th January 2024

Great hotel,great staff couldn't do enough to help you,very relaxing amazing food would definitely stay again

Kelly Marie Carey said...

100 %
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Stayed 13th January 2024

Perfect stay! Staff were lovely, room was a good size ans clean bed comfortable. Stayed on a dbb rate food was delicious and tails were amazing, especially the twister.

John Martin said...

90 %
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Stayed 9th January 2024

Overall we had an enjoyable 2 days the hotel was clean and the staff great Our Room was clean and comfortable I am not sure it was an executive as planed .One small thing when having a cup of tea in the room there are no coasters to sit cups on ( small point but will help protect furniture.) No information on the Hotel leisure complex .Breakfast was top notch again great service . Dinner Good.

A guest said...

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Stayed 8th January 2024

Enjoyed our time at Fairfield Hotel staff were friendly, efficient and professional in their duties

Ross McBride said...

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80%

Stayed 3rd January 2024

Very disappointing our room had dust all down the walls , paintwork etc is very tired looking , we booked for 2 nights but checked out less than 24 hours later , the only good thing was the restaurant great variety of food

M Ferguson said...

87 %
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Stayed 5th January 2024

Great hotel very welcoming and great staff.