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Radisson Blu Hotel Durham, Durham

Frankland Lane, Durham, DH1 5TA, UK

Guest Reviews

Overall Guest Rating

92%

roy townsend said... Hotel has replied

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Stayed 12th April 2022

Great stay,hotel and location first class.

Hotel reply...

Dear Roy, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

Julie Elliott said... Hotel has replied

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Stayed 10th April 2022

Everything was excellent during our stay. The only slight concern was that the restaurant in the evening was cold, and I noticed a few people were mentioning it also. It could obviously be with Covid.

Hotel reply...

Dear Julie, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

kara lowes said... Hotel has replied

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Stayed 8th April 2022

Had a lovely stay at the Radisson Blu. The deal was fantastic value for money, food lovely facilities fantastic and so clean. Will deffo be back.

Hotel reply...

Dear Kara, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

A guest said... Hotel has replied

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Stayed 3rd April 2022

The location was perfect for accessing the city centre in just a few minutes. The hotel itself is a little tired and could do with a refurbishment, but the hotel industry has struggled so much during the last two years, so maybe this will happen in the near future. We had a great deal, which included breakfast and evening meal, and the food was good. All members of staff were friendly and helpful.

Hotel reply...

Thank you for your valued feedback Janet, we do hope to welcome you back again in the future. Radisson Blu Durham team.

Steve Cullum said... Hotel has replied

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Stayed 1st April 2022

Great hotel and good position for the centre of town. Great food. Very friendly staff, especial Alison on reception who was very professional polite and helpful. Would definitely stay again ?

Hotel reply...

Hi Steve, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

Chris Neill said... Hotel has replied

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Stayed 3rd April 2022

A fantastic second stay at the Radisson blu Durham. This time took advantage of the full board package on offer. My Hotel Breaks has become our go to site for great value and high quality accomodation. Staff at the Radisson were outstanding yet again. The hotel's situation is fantastic to explore the city.

Hotel reply...

Hi Chris, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

Deborah Wells said... Hotel has replied

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Stayed 3rd April 2022

Another brilliant over night stay. Staff go out of their way to help

Hotel reply...

Hi Deborah, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

Dian Dixon said... Hotel has replied

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Stayed 2nd April 2022

Lovely stay thank you will be booking again

Hotel reply...

Dear Dian, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

susan bilton said...

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Stayed 26th March 2022

Just lovely close to everything clean staf helpful food lovely

A guest said... Hotel has replied

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Stayed 21st March 2022

Had a great stay, been several times and always book these deals as direct prices are crazy, only thing i dont agree with is the parking, 42.00 for 3 nights is crazy! We had few drinks in the bar along with a meal, food was pricey but lovely, only complaint was we asked a couple of times if the heater could be turned up where we were sitting as it was really cold and both staff from the bar said they didnt know how so we ended going back to our room where it was warm

Hotel reply...

Hi Lisa, Thank you for taking the time to leave this feedback. We hope to welcome you back again soon. Radisson Blu, Durham Team.

Karon Oliver said...

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Stayed 20th March 2022

Fabulous deal, included breakfast and 3 course dinner on the table d'hote menu. Staff and service was fantastic. Great location and very easy walk into town,

brian moon said...

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Stayed 20th March 2022

Front desk and evening meal staff very happy and willing to conv room was very good for the price facility pool sauna and so on no problems breakfast a bit chaotic when we went for it but that’s because it’s an open breakfast window with plenty time we just ate when every Wanted to around 9 am

diane robson said... Hotel has replied

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Stayed 12th March 2022

Went with my disabled husband and our friends. Had a lovely time. Spa was beautiful, food was amazing! Rooms were big and clean. We also had an accessible wet room. One down side was the drinks were rather expensive (£26 for 4 single gin and lemonade) but it didn’t put us off. I’d definitely stay again

Hotel reply...

Dear Diane, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

A guest said... Hotel has replied

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Stayed 8th March 2022

An excellent hotel in a very convenient location. Friendly, helpful staff. A comfortable, well appointed room. An excellent breakfast, with plenty of choice. We didn't have dinner there as there are lots of other places to try in the city. Good value for money with the myhotelbreak deal.

Hotel reply...

Dear Judith, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

Barbara Harrigan said... Hotel has replied

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Stayed 6th March 2022

Spent a few nights in the Radisson in Durham. Staf pleasant and helpful however newly trained staff should read your order back to you to prevent mistakes or misheard orders. Breakfast is excellent but DBB menu same each night and only a few additionals on main menu to alternate too. Plenty around for eating/drinking out within walking distance. Overall good value for money. Carpark charge is what it is! Good leisure facilities however they are busy and staff need to do routine tidy ups as changing rooms and poolside very untidy. Overall an enjoyable stay.

Hotel reply...

Thank you for your valued feedback Barbara.

A guest said... Hotel has replied

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Stayed 6th March 2022

Our first stay with myhotelbreaks.com and what a first experience it was. Everything went exceptionally well from check in to check out and everything in between. We contacted the hotel beforehand, just to make sure! The receptionist who answered recognised our name and said they were looking forward to seeing us. On arrival she even remembered our call and gave a warm welcome. Check in was smooth and easy with a new receptionist Anna in training. Our room as expected was clean and well maintained. The hotel is well situated to explore Durham. The pool and lesiure facilities are included and accessable. Unfortunately the spa was fully booked but looked fantastic and we would book when we return. Breakfast was outstanding and the staff really attentive. Over all an outstanding break in a great hotel at a fantastic price. Thank you Radisson Blu and myhotelbreaks we will be using you both again sooner than we thought.

Hotel reply...

Dear Chris, Thank you for taking the time to leave this feedback. If you have a spare moment our team would appreciate it if this can be shared on tripadvisor here https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html. We hope to welcome you back again soon. Radisson Blu, Durham Team.

anthony bage said... Hotel has replied

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Stayed 6th March 2022

We stayed for one night and would say that from the moment we went into the hotel, staff were approachable, friendly, and professional. The room was comfortable, although there was a constant low pitched hum throughout the day and night, probably due to the hotels' air conditioning, which was irritating when trying to sleep. The breakfast was excellent, with a wide range of food choices; again staff were very helpful. We would definitely stay there again.

Hotel reply...

Thank you for taking the time to leave this valued feedback Anthony. We hope to be of service again soon.

Natasha Baynham said...

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Stayed 5th March 2022

A pleasure to stay as always. We have stayed here numerous times and cannot find fault. Friendly helpful staff, lovely spotless rooms and great food too. I would highly recommend, and look forward to visiting again.

Ann Clayton said...

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Stayed 27th February 2022

Room was at back so no river view. Had asked for nice room. Was unable to book dinner in with booking at reduced price dont know if that was cos first night was a Sunday so ate out. Awkward to get to hotel from station. Due to building works all over.

Eileen Johnson said...

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Stayed 23rd February 2022

Had a lovely stay. Meal in the restaurant was great too. I have stayed here lots of times and will continue to come back. The hotel is perfectly located on the river in Durham, visits to the cathedral, ice and fire exhibitions, shops, restaurants and bars. Plenty to do and see

Brian Fletcher said...

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Stayed 20th February 2022

Hotel clean and staff very friendly and helpful. Only downside was cost of parking.

A guest said...

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Stayed 20th February 2022

Hi Myself and friend really enjoyed our stay at the hotel. The staff were very friendly and helpful even though i couldn't hear properly because of the plastic screen at reception and had to repeat myself several times The room was nice and warm and tv easy to use Everything we needed was provided The Spa was a little busy but again the staff were very accommodating and nothing was too much trouble Breakfast was very busy but didn't have to wait too long to be seated and it was the beginning of half term so understandable We did have to wait a long time for fried eggs which was disappointing will definitely visit again

Dave Brady said...

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Stayed 20th February 2022

Great mini break in a great hotel…. Couldn’t fault it.

Peter Sayers said...

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Stayed 13th February 2022

My review as already been posted on trip advisor

Jean Gundich said...

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Stayed 10th February 2022

Excellent stay. Great food. Enjoyed 3 course meal in the dining room and excellent breakfast with huge variety on offer.