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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

92%

Irene Donnelly said...

100 %
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Stayed 30th January 2015

Love this place absolutely amazing, staff are lovely and friendly food first class too Will definitely be back

Janice Carlyle said...

80 %
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70%

Stayed 25th January 2015

Lovely hotel. Our stay was excellent value for money. Service in the dining room for dinner was first class.

May Reid said...

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Stayed 15th January 2015

We used the disabled room and would recommend it, on the 6th floor but down the lift and right next to the bar, turn left and into the leisure facilities, lift at the restaurant. Staff excellent, food very good, only negative and slight at that, the wetroom floor had slight marks on it, the bed may be a bit too high if transfering from a wheelchair.

sharon lee said...

90 %
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Stayed 11th January 2015

we have a lovely stay .Staff vey helpful and friendly

Margaret McAuley said...

77 %
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40%

Stayed 9th January 2015

Enjoyed my stay dinner excelent didn't enjoy breakfast

Lynne Potter said...

97 %
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100%

Stayed 9th January 2015

Amazing value for money.

john crossan said...

94 %
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80%

Stayed 9th January 2015

excellent location well worth visiting

Colina Weir said...

100 %
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Stayed 9th January 2015

Had a very pleasant stay. Rooms were clean although there was a constant noise like pipes or a fan running (we put it down to being an old building) . Staff very attentive. Food very nice.

Thomas Mills said...

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Stayed 9th January 2015

awesome hotel and Angela the service desk manager is to be highly commended for her professional skills in dealing with a little inquiry i had

Alison Blackadder said...

100 %
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Stayed 9th January 2015

Had a lovely stay. The rooms were good altho' some additional double glazing would have helped in room 12 as it was a very windy night.The pool facilities were excellent. Great service and food. Would definitely recommend for another stay.

Lesley MacDonald said...

90 %
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Stayed 8th January 2015

Love this hotel!!!

Morrison Cloney said...

97 %
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Stayed 8th January 2015

Thoroughly enjoyed our stay. Only one observation. We stayed in room 33 and the control on the room heater was broken and we found the room colder than we would have preferred.

M Coyle said...

74 %
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80%

Stayed 8th January 2015

Very good hotel.....

E Milsom said...

64 %
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20%

Stayed 5th January 2015

The Mill can be hard to find as there are very few signs up. But once located it is very impressive and looks the part. The rooms are large and more than adequate. Lunch was very nice and we received a discount as my wife didn't enjoy her meal (Not her taste) so that was very good of them. Evening meal was a disappointment as the restaurant was not open, good job it wasn't a special evening (Anniversary) as I would have been upset. I booked an early morning call (0900 hrs) and this was missed so we slept in. We were offered breakfast and that consisted of an egg each. To say I was disappointed was an understatement. The hotel must have the only kitchen in Scotland that doesn't have bacon, beans, tomatoes, black pudding, mushrooms and sausages in it after 0930 hrs, very strange. The Mill it self is a great place to spend the weekend with lots to do in great surroundings and the staff on the whole are pleasant.

Carolyn Lothian said...

60 %
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90%

Stayed 4th January 2015

Lovely stay at this hotel. Staff are friendly and helpful. Location is fabulous, we had a great time at the museum. Bit disappointed with children's pool times, we didn't have an opportunity when we arrived as pool was closed to children, then in the morning children could get in from 10 but check out was 11.

B Fairbairn said...

97 %
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Stayed 2nd January 2015

really enjoyed our break .everything was first class.only slight issue was the sink in our room as we coulnt get the stopper to work !!!

Margaret Duncan said...

100 %
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Stayed 29th December 2014

Had an excellent stay and enjoyed the use of the leisure facilities. Would definitely stay again.

Maurna Cassells said...

94 %
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Stayed 27th December 2014

We are return visitors to this hotel and thoroughly enjoy every stay. There is some very subtle upgrading going on to make it even better. The staff are always friendly and genuinely welcoming and the manager can be seen regularly speaking with visitors for honest feedback. The dinner menus have a good choice for everyone and the quality is superb. We definitely recommend this hotel and the leisure facilities in a beautiful setting.

Sandra Duffy said...

67 %
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Stayed 22nd December 2014

i went with my daughter and we both enjoyed it very much I would thoroughly recommend this hotel as well as classic Britain. The breakfast was lovely as well and the bedroom was first class.

W Bradey said...

84 %
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Stayed 21st December 2014

Good location, excellent service,great food, good facilities, my two daughters were disappointed at booking hour long spa treatments, then only to find half hour treatment booked in, might be best to double check. would highly recommend a visit and will definitely return

allan andrews said...

90 %
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Stayed 21st December 2014

we book every year with family and enjoy it every year

PATRICIA INNESS said...

97 %
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Stayed 21st December 2014

Enjoyed stay very much. Great bedroom with coffee machine. Very clean with nice bathroom. Good leisure facilities. Very good evening meal. Really enjoyed breakfast with smoked salmon and eggs benedict. Very friendly staff. Will return.

Claire Dobbin said...

100 %
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Stayed 21st December 2014

Lovely large family room. Excellent breakfast. Staff all professional and friendly. Highly recommended.

Myra Hamilton said...

97 %
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Stayed 19th December 2014

Sofa bed was a bit worse for wear but other than that room was fine.

Mark Filippi said...

87 %
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Stayed 19th December 2014

Very enjoyable stay