Riverside Lodge Hotel, Irvine

Stayed 26th May 2021

Had a great stay room was great food was great would go back again

Stayed 23rd May 2021

Lovely stay. Hotel is beautifully designed, nice on the eye and very pleasant to stay in. Been many times and will no doubt continue to do so.

Stayed 24th May 2021

Had a super overnight stay at the Riverside Lodge. Booked the bed, breakfast & evening meal deal which also included a bottle of wine in the room. Hotel has been decorated to a high standard and has a very new and modern fresh feel. Only thing which hasn’t been replaced is the bedroom furniture. Nice selection of food in the restaurant and good breakfast. Superb value for money and would definitely recommend. The hotel staff were all lovely and very helpful.

Stayed 23rd May 2021

Would definitely recommend this hotel. Had a great one night stay. Staff were helpful and pleasant. Food was excellent - dinner and breakfast. No complaints at all.

Stayed 19th May 2021

Had a great two nights at the Riverside Lodge Hotel with our friends been a few times before

Stayed 19th May 2021

Had a great two nights at the Riverside Lodge Hotel with our friends been a few times before

Stayed 19th May 2021

Had a great two nights at the Riverside Lodge Hotel with our friends been a few times before

Stayed 19th May 2021

The room was spacious and bright . Bar and dining room nice and modern. Our dinner was great. Breakfast tasty.

Stayed 17th May 2021

Great value for money comfortable rooms .We are returning visitors and would recommend.

Stayed 18th May 2021

Great overnight stay the service from the reception to bar and dining room was excellent.

Stayed 18th May 2021

Room was very nice, food was lovely and all staff we’re very helpful and friendly, would definitely go back

Stayed 17th May 2021

Covid restrictions affected how the dining room was set up and operated, nevertheless, the staff performed admbly. Well done.

Stayed 17th May 2021

Absolutely love this hotel we have stayed a few times and go for dinner ,lunch ,afternoon teas ,on day/night out . The hotel reception is gorgeous and staff very friendly ,bedroom upgrade was amazing ,watching the sun going down from patio door , sitting people watching and enjoying a drink outside seating area . Can’t wait for our next visit/stay . Excellent hotel .

Stayed 16th May 2021

Had a great night away what a difference in the place since was last here it's a wow now great price as well defo would go back again

Stayed 16th May 2021

Hotel was spotless and clean, staff were friendly and stuck to covid rules at all times. Food was great and tasty. Second visit to hotel and cant wait to return

Stayed 11th May 2021

Not 4 star standard

Stayed 4th May 2021

We had a lovely midweek stay at the hotel. We were in room 164, it has been recently renovated and spotlessly clean. We upgraded to this room with a patio so that we could enjoy sitting outside, however the poor Scottish weather prevented that. My only negative comment would be that the mattress's on both beds were very hard so neither my husband or I had a comfortable sleep but I know some people like a firm mattress. The bar area was closed due to covid restrictions so we took our drinks back to our room, the only other place we were permitted to drink was the terrace but the weather permitted us from doing that. The dinner menu offered plenty of choice and the food was very tasty (I loved the haggis croquets so if you visit try them). The staff were all friendly and helpful, well worth a visit.

Stayed 2nd May 2021

Been to the Riverside on several occasions, and have always had a very good experience. Unfortunately this was not the same on this occasion. Firstly didn’t think the room was its usual standard. No toiletries. We booked dinner and firstly waited nearly an hour to get into the bar to eat as there was no room in the restaurant, so we ate in the bar. We had to wait another hour for our dinner to arrive which was frozen. I asked them to take it back and to be honest there was little improvement. The next morning was no better, again waited in a big queue to then we told we would have to eat in the bar, which was very cold. We then had to but wait until we were called. Again breakfast was awful ,scrambled egg and sausage were cold to the point where you could not eat it. So left without breakfast. I appreciate that there are challenges due to Covid as I am a senior nurse, but this service is not acceptable

Stayed 2nd May 2021

Service dreadful. Very understaffed Dinner ok Breakfast poor

Stayed 2nd May 2021

Excellent hotel, lovely stay

Stayed 2nd May 2021

Our stay was a great bargain and like our last stay the room and hotel was amazing. Staff are really friendly and Covid systems are all in place. We decided to sit out in the decking to have a drink but when asking if we could get a table we were told by a member of staff that she had other groups waiting for outdoor tables. We returned to our room as we had a complimentary bottle of wine and we had a drink in the room, which was directly across from the outdoor seating area. We could see there were quite a few empty tables so we went back over before our dinner reservation. My husband asked at the bar and was told it was table service outside but he would sort out drink order. We waited for 20 minutes but no drink appeared so we came in for our dinner. While waiting till 7pm we witnessed several members of staff wandering round with food orders asking different groups if the order belonged to them. We went into the restaurant and were seated at a table and the server took a drink order. 5 minutes later another server came over to give us drinks were not ours. We got our food which was lovely but the time we finished our meal there was a large queue of people waiting to be seated for their meals. This was the only problem in our stay and it was a shame as it was so nice to get out after the lockdown. I can’t figure out if there’s not enough staff or the staff haven’t been properly trained but even the staff were finding it difficult to deliver food and drink to the correct tables. Maybe the tables need to be numbered??

Stayed 2nd May 2021

Had a great wee overnight with the dog and the food was good too ??

Stayed 2nd May 2021

Hotel average certainly far from 4 star. The curtains in our room 244 were seriously ripped. The staff are helpful but very slow. Service at dinner and breakfast had room for massive improvement. Food was good however breakfast was cold and we had to keep remembering staff re out toast.

Stayed 2nd May 2021

Had a great wee overnight with the dog and the food was good too ??

Stayed 2nd May 2021

lovely hotel would stay again staff are Lovely