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Crown & Mitre Hotel, Carlisle

English Street, Carlisle, CA38HZ, UK

Guest Reviews

Overall Guest Rating

82%

sheena atkinson said...

95 %
90%
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100%

Stayed 16th February 2017

we had a lovely 2 day break at the crown and mitre hotel in Carlisle. spotless hotel, staff were helpful and courteous. food was perfect and the hotel is in an ideal position for town centre.

A guest said...

67 %
20%
90%
90%

Stayed 29th January 2017

Sun eve stay 29 Jan at the Crown n Mitre, inc dinner and breakfast. Complimentary wine on arrival. Several Eve meal choices, we had sunday roast which was very nice. Rooms clean and comfy and our family room was spacious even with addition of travel cot. Had pool to ourselves, another bonus especially as towels provided. Only hiccup was at checkout, receptionist tried to charge us for eve meals, not realising we had been on dbb tariff. Would definitely use this hotel again.

A guest said...

87 %
80%
90%
90%

Stayed 8th January 2017

Following a slight hiccup on checking in in relation to the 'Best Available Room' offer we had a wonderful stay. The room was spacious and aside from a dusty lower shelf which appeared to have been missed on the cleaning rota everything was of a good standard and clean. Great food, great service and small but perfectly acceptable pool & spa bath.

Chris Hewat said...

87 %
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90%

Stayed 30th October 2016

A lovely Hotel which provided a great stopover driving North and I would recommend this to anyone. Staff were most helpful and very efficient. Room was very comfortable and the food (Dinner and Breakfast) was fantastic. Only issue was trying to locate the Hotel. The frontage opens into pedestrianised City centre and has a Postcode that Satnav has great difficulty finding. The Hotel car park at the rear has a different Postcode and had we been aware of that we would have found it far quicker. It would be of help for MyHotel to publish the car park Postcode, which is CA3 8HB. It will ensure future users suffer far less stress!!

Carol Gray said...

74 %
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60%

Stayed 16th October 2016

The hotel is well-located for the town centre and it was easy to find a space in the car park on a Sunday, at least. The hotel seems to have been refurbished to a good standard and rooms are comfortable and clean with the facil you'd expect at a large hotel. Despite its town centre location, it was very quiet as it is in a pedestrianised area. Contrary to the blurb which came with the Myhotelbreak booking confirmation, we were not upgraded to the best available room automatically but were offered an upgrade if we paid a supplement. To be fair, once we drew attention to the Myhotelbreak terms, the reception staff upgraded us without any fuss. As regards the food, there was a good range of choices on the set menu (about 5 per course including vegetarian) and the standard of the food was OK, if nothing special. Waiting staff were very attentive and helpful. Breakfast was the usual large, British hotel offering - again, OK but nothing special. Overall, this was good value for money for the Sunday DBB price offered through Myhotelbreak.

Kevin Williamson said...

100 %
100%
100%
N/A

Stayed 15th May 2016

Stayed for one night. Food was lovely I got a complementary glass of wine on arrival. Staff lovely would stay again.

CHARLES ANDERSON said...

90 %
80%
100%
N/A

Stayed 6th June 2016

very enjoyable stay.Staff were excellent and the food was good.bedroom wasclean but bathroom needed updating.

S Weir said...

75 %
70%
80%
N/A

Stayed 17th May 2016

An impressive and large hotel, which in parts could do with some TLC. Our overnight stay however, felt more intimate, due to the pleasantness of the reception, waiting and cleaning staff. Our room was a reasonably sized double with a well-equipped ensuite bathroom. It was in the annex which meant venturing across the outside courtyard, not much fun in the rain. The view was of two uninspiring brick walls, but at least it meant it was free of traffic and pedestrian noise. The bath towels were generously large and of a high quality. However, the base of the bathroom door showed signs of wear. My partner enjoyed his early morning swim in the hotel pool, and I enjoyed a mid-morning prosecco for only £3.95. Breakfast was fine, with a good selection. The hotel's position is excellent - an easy walk from the station, the Cathedral, Castle and the fascinating Tullie museum. We really enjoyed our first visit to Carlisle, and I have already recommended The Crown and Mitre to friends.

Anne Carruthers said...

90 %
80%
100%
90%

Stayed 1st May 2016

Had a Sunday night saver- great value. Well appointed room with nice toiletries . Had lovely evening meal with very good choice on table d'hote menu. Excellent breakfast. Staf very helpful and pleasant. In great location in city centre. Hotel has parking Which is a real bonus given its location. Enjoyed a party night at this hotel at Christmas which prompted this return visit. Will be back!

joyce tonner said...

97 %
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Stayed 26th April 2016

My husband and i had a great few days at crown and mitre hotel, room very comfortable and well appointed food excellent both in dinning room and brvice from staff was second to none in all would recomend to anyone

M Paterson said...

100 %
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Stayed 17th April 2016

Fab hotel great location very clean food great have booked another visit in sept

Catherine Lees said...

54 %
40%
60%
60%

Stayed 18th April 2016

Had a lovely stay at this hotel....great deal....food was delish....perfect location for Carlisle town centre. We also used the pool, jacuzzi was lovely and warm.....very friendly staff.

June Whyte said...

87 %
70%
100%
90%

Stayed 4th April 2016

This was a return visit to this hotel and we are very pleased we did. Our room was huge with two beds and was clean with a well stocked tea tray although the decor was a bit tired. Other rooms on the same floor are being renovated so maybe our room will be next. The staff were all very friendly and helpful and we had great fun with Chloe and her colleague in the dining room, The meals in the dining room were excellent and decent sized portions and there was a good selection o the usual things at breakfast with the added choice of omelettes, boiled eggs, kippers etc on request. We were on a deal so excellent value for money as well, just a pity Carlisle is so far away from us or we would go more often

A guest said...

77 %
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60%

Stayed 3rd April 2016

Nice hotel, great location. Staff are friendly and provide an excellent service. Rooms spacious and comfortable. Provided with a complimentary glass of wine which was a nice touch. Food in restaurant was not as good as previous visit but would still return and recommend this hotel.

James Mc Menemy said...

97 %
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100%
100%

Stayed 20th March 2016

Great three day chill out break.Nice touch with a glass of wine on arrival. Very friendly hotel,all staff really pleasant,Food was really nice,with a good choice....Breakfast again very nice,with plenty of choices.....room was clean & tidy,& very cosy.....Unbeatable value for money......Very well run hotel,nothing seems too much bother.Looking forward to our next visit.....Well done Crown & Mitre !!

R Thomson said...

90 %
90%
90%
90%

Stayed 23rd February 2016

staff were friendly and efficient. room (king) was excellent. hotel in a great location in city centre

Sonya Hogg said...

97 %
100%
100%
90%

Stayed 6th December 2015

Excellent stay even when we arrived during the flooding

Donna Henry said...

87 %
80%
100%
80%

Stayed 6th December 2015

First class location in the centre of Carlisle with excellent service from polite staff. Room and breakfast very satisfactory and would have no hesitation in returning.

ANDREW BAIRD said...

87 %
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90%

Stayed 4th December 2015

Excellent, central location. Breakfast range of choices was excellent. Dinner choices were extensive and different from the norm. Room was very comfortable with TV/DVD, Trouser Press, Ironing Board and Iron, Toiletries and Tea/ Coffee and nice biscuit selection

A guest said...

94 %
80%
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100%

Stayed 4th December 2015

Enjoyed a lovely weekend at the Crown and Mitre, no issues , very central location for shopping . Excellent staff, and food really delicious and varied and well presented. Bedroom comfortable with tea coffee facil, hair drier and iron ,.

David Rush said...

77 %
80%
80%
70%

Stayed 29th November 2015

Excellent hotel third time with yourselves would not go with anyone else superb

Edward Naylor said...

77 %
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90%

Stayed 16th November 2015

Our stay was very pleasant - It was good that you had a lift to upper floors - Parking was good - Front entrance to hotel was excellent - Staff very helpful - Service was good - Food very good and varied - Breakfast also very good and varied to suit all tastes.

david skipsey said...

90 %
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80%

Stayed 3rd November 2015

yes we stop at crown & mitre,this is our 4th time .we find it a good experience as usual.very nice staff friendly and helpful.some were there last time and it was nice to see them .food was very nice.its in a great spot, in the middle of carlisle .i am sure we will be going there again.

Kenneth Stewart said...

80 %
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80%

Stayed 25th October 2015

Good hotel. Very good value.

Ann Grant said...

94 %
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Stayed 18th October 2015

An excellent choice ! A lovely grand old building, centrally placed for the town centre. We had a great Sunday saver deal. Would definitely go there again. Only fault was the noise of the 'fans' outside / below our window.