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Ardoe House Hotel and Spa, Aberdeen

South Deeside Road, Aberdeen, AB125YP, UK

Guest Reviews

Overall Guest Rating

84%

Robert Lundrigan said...

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Stayed 26th September 2015

Amazing g in every way ..:))

A guest said...

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Stayed 2nd October 2016

I again enjoyed my couple of nights at Ardoe House Hotel. Staff were very pleasant and ready to answer any queries. The only complaint I have was when I came to pay. I gave my credit card when I arrived and understood that it would be kept until I settled my bill. When I gave my credit card on leaving, the card was declined. I do not keep a high limit on the card but I knew there was enough credit on the card. I phoned Santander today to ask why the card had been declined and they said £235 had been paid on the 2nd October so when I went to pay £248 on leaving there was not enough credit. I was very embarrassed and upset about this. (Santander said the £235 had been returned to my account on 4th October.) I hope this distress will not happen to anyone else where a misunderstanding seems to have occurred. Was it lack of staff training?

ian young said...

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Stayed 6th July 2016

really nice setting, just 3 miles from Aberdeen city centre. Rooms are of the highest standard and i had the best sleep i have had for a long time !!!. Evening meal in Blairs was poor. Too many tables in the room for a start. Main course wasn't very warm and venison sausages had very hard skin. A few other clients around were also displeased with their meal. Breakfast in the morning was fine apart from having to ask for beans or haggis which i thought should have been standard. Leisure facil were good and just across the gardens in a separate outbuilding Overall a first class experience but food could be improved.

Mark Russell said...

64 %
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Stayed 28th May 2016

Stunning hotel in stunning grounds. Staff let the hotel down.

A guest said...

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Stayed 28th May 2016

Beautiful, luxurious hotel, excellent decor throughout. Staff are very friendly and accommodating, nothing is too much bother. Room was extremely comfortable and very well appointed. Food is of a high standard - delicious Would highly recommend !

A guest said...

87 %
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Stayed 28th May 2016

Had a great stay in hotel. Everything was very good. Leisure centre good and surroundings were lovely. Good weather made it even better. Nice to sit outside and enjoy views. Would go back again and recommend to friends. Excellent.

audrey millar said...

94 %
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Stayed 28th May 2016

We had a lovely stay, great room, food and service, it was our anniversary and we really enjoyed it all. Wasn't happy making my own toast on Saay but realise it was extremely busy so understand.will definitely come back as soon as possible.

Valerie Oddie said...

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Stayed 27th May 2016

Lovely hotel, staff helpful and efficient. Excellent value for money would recommend for a short break.

Norma Cassidy said...

84 %
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Stayed 16th May 2016

Lovely hotel with good facil. We had a nice spacious room with everything we needed on hand. Staff were great & very helpful. We also found the pool very relaxing. Would certainly return.

A guest said...

90 %
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Stayed 23rd May 2016

We have stayed at Ardoe House before. We were welcomed at reception by Ola who made absolutely sure that we were happy with our room. The staff and service at the hotel are superb

john hope said...

97 %
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Stayed 19th May 2016

A lovely hotel . Very clean. Staff delightful, very helpful. Food delicious. Leisure facil good.

Raymond Kennedy said...

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Stayed 21st May 2016

Great hotel upgrade to superior room well worth the price great service and food would definitely stay again

j nicholson said...

94 %
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Stayed 7th May 2016

Great overnight stay, staff were very pleasant, our room was comfortable and extremely clean. We ate in the restaurant and the food was very good, overall we had a good experience. Drinks were a bit on the expensive side! (£9 for a tail). Buffet breakfast was good, and you could request some cook to order items from the menu.

tracy lilley said...

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Stayed 30th April 2016

Fantastic hotel. Very professional and helpful staff throughout. We wanted for nothing! The food was out of this world. Thank you all for a lovely break.

tracy lilley said...

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Stayed 30th April 2016

Fantastic hotel. Very professional and helpful staff throughout. We wanted for nothing! The food was out of this world. Thank you all for a lovely break.

tracy lilley said...

100 %
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Stayed 30th April 2016

Fantastic hotel. Very professional and helpful staff throughout. We wanted for nothing! The food was out of this world. Thank you all for a lovely break.

Laura Dobbie said...

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Stayed 22nd April 2016

From the moment we entered the hotel we were made to feel at home. Friendly receptionist with a sense of humour. There was a wedding on at the hotel and she asked if we had any problems with noise etc.to contact her and she will help. Great room and lovely modern furnishings. Superior meal even though it was included in the room cost it was excellent with great service and lovely dining room. Bar was busy with wedding guests but barman was good and sorted us out and got our drinks. I really liked the breakfast too. All in all it was one night to remember and would thoroughly recommend this hotel to everyone. Only slight down side was the shower which wasn't that hot. but there has to be something....Laura

Isabella Albrecht said...

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Stayed 17th April 2016

Excellent hotel. Would certainly go back again. Very large comfortable room so good to have a beautiful bathroom with a large shower cubicle. The staff were very helpful and cheerful. The food was excellent and the crockery so unusual and individual to the dish being served.

stanley masson said...

87 %
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Stayed 8th April 2016

thr deal for ardoe house was vey very good.i enjoyed it immensely that i went back for another night .would recommend to anyone

A guest said...

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Stayed 8th April 2016

Absolutely beautiful hotel, room was absolutely stunning biggest bed I've ever slept in, food fabulous and staff so so friendly, spa facil a bit of a disappointment but would still return for another stay!!

D Shaw said...

94 %
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Stayed 1st April 2016

Fantastic 3 nights DBB stay. Upgraded to a Privilege room through "best available room" offer. Best hotel room we have stayed at throughout UK. Food was good but limited to 5 starters and 5 mains with no menu change during our stay. The pool was great and larger than the norm for hotel pools. Plenty of parking although this could be stretched if a wedding was being held in the large ballroom. We were sorry to leave.

Jennifer Neal said...

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Stayed 31st March 2016

Special thanks needs to go to Ian who played along brilliantly with my son who thought we were in Wueen Merida's castle!

Karen Calderbank said...

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Stayed 2nd April 2016

My friend & I bought the DB&B + Bottle of Wine & 20% off Spa Treatments deal for £59.50 each - we had a beautiful, modern, very clean & comfortable twin room. We booked afternoon tea, we enjoyed it but could have been done with more sandwich (3 finger sandwiches) & less cake. The service & surroundings were 1st class. We went for a lovely country walk in the afternoon which reception gave us a leaflet with 3 different routes & distances. We had hoped to have some Spa treatments, they were fully booked Sat & Sun. We had dinner at 8:30pm, again the service was 1st class, the food was lovely & a good choice to choose from. We had a nightcap in the drawing room which was lovely & relaxing. A lovely comfortable bed gave us a good nights sleep & breakfast was buffet style & was one of the finest cooked breakfasts I have had. We will definitely buy another deal - excellent value for money. Please note the photo of the twin room on this site is very dated, the room was beautiful & tastefully decorated.

P Wood said...

94 %
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Stayed 31st March 2016

had one or two issues which were promptly remedied by the staff who were great.

Beverley Gardiner said...

84 %
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Stayed 27th March 2016

Lovely hotel, staff and location. Would definitely stay here again