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Appleby Manor Hotel & Garden Spa, Appleby in Westmorland

Roman Road, Appleby in Westmorland, CA166JB, UK

Guest Reviews

Overall Guest Rating

88%

Beverley Parkinson said...

97 %
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Stayed 6th September 2020

We stayed here for two nightsDBB.Hotel was lovely, spotlessly clean and all covid precautions in place and excellent staff.We ate in the bistro and the restaurant and all the food was really good, also breakfast great on both days. We used the Spa, the pool was lovely, we used the hot tub in the garden area which was gorgeous, we were the only ones in there. We would definitely recommend this hotel, excellent value for money.

Mark Phillips said...

90 %
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100%

Stayed 3rd September 2020

Room was a little dated and unsure on full clean as was some dirt around the room; including stain on bed runner. Would also be better to be part of hotel as opposed to being in an external annexe. However, the hotel itself was nice and the food was absolutely amazing. The staff could not have been better either with the service in what are challenging times with the COVID19 restrictions. Heat was off for pool/hot tub in the spa but this was still fine to use as was not overly cold.

Andy Pointon said...

80 %
70%
90%
80%

Stayed 24th August 2020

On the whole a very enjoyable place to stay. The food was very good, as was the service with polite and friendly staff throughout. The bar was a little disappointing, with no draught ale and only a couple of local bottled ales to choose from. We had a nice room in the courtyard but it felt a little dated. For example, for most people these days a charging point or at the very least a plug socket by or near the bed is a minimum - only two usable in the room and both at the other side! Other than that the room was adequate, clean and comfortable.

James Gilmore said...

97 %
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100%

Stayed 26th August 2020

Fantastic stay,hotel have excellent COVID precautions in place,always felt safe.Brillant food in both the Oak room and the Bistro.Superb location

lisa ng said...

80 %
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70%
100%

Stayed 23rd August 2020

Really enjoyed our 2 night DBB Spa is fantastic, dinner is 5 star in the restaurant, breakfast is good too with hot and cold option. hotel is a bit dated so is the room but very clean room, bed is very thick and comfortable. Would recommend!

Robert Mclean said...

84 %
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90%

Stayed 18th August 2020

Nice hotel but could do with some improvements especially bar area. Very dull.

linda shaw said...

90 %
80%
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100%

Stayed 16th August 2020

Excellent hotel food and spa . The twin room 22 was small but very clean and comfortable and was in the annexe . Great service from Katie Chloe and Katia in restaurants Would definitely return again

A guest said...

80 %
70%
90%
80%

Stayed 17th August 2020

Hotel very nice and staff lovely very welcoming and helpful, spa is excellent, food very good, rooms could do with a little update , overall had a lovely time here

Sue Ellison said...

100 %
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100%

Stayed 16th August 2020

Lovely old hotel, great food and friendly staff, very clean throughout the hotel.Very good covid precautions in place, hand sanitizer and everyone had to wear a mask when moving about the hotel. Our room had a seal over the door to show it had been cleaned thoroughly. Would definitely go back

William Docherty said...

84 %
50%
100%
100%

Stayed 10th August 2020

Our recent break at Appleby Manor was of a high standard - plus points - staff excellent - meals very high quality - cleanliness - hand sanitizer stations well appointed through out hotel - grounds surroundings very pleasant - minus points - i was contacted by the spa before travel to book my three hour slot which had been shortened to a two hour slot - when the explanation was given - this was so the spa area could be cleaned before other guests used so now reduced two hour slot - although there web site still shows three hours - when we arrived we were informed that all there hot rooms were closed and so only had the use of two outdoor spa's and a indoor hydrotherapy pool the receptionist that called stated the reduction in time would be reflected in the price - i had to ask about this and the mere amount of £10 was removed not each in total - rooms tidy clean - but very warm - there is no air conditioning in the rooms although when a request for a fan was made this was supplied - although only a small desk fan making little to no difference - with the now normal weather conditions a larger fan should be left in the room / wardrobe - the web site photographs show beer fonts in the bar - these are old photographs as there is only bottle beers available - although we had a great time both at the hotel and the surrounding area - wont be rushing back

Joyce Price said...

87 %
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80%
80%

Stayed 4th August 2020

Overall a lovely stay staff friendly room clean and worked really hard at keeping dining room clean etc , no extras in room when we arrived, there was supposed to be treats and a bottle of prosecco , we had to ask for them twice , only a tiny bottle of prosecco arrived, no gin miniature or treats .bit of a shame as we had paid a good bit extra for the garden room , in saying that we would come back . Dinner on both evenings good , breakfast not so good for my husband as he could only have 2 rashers of bacon and a tiny slice of tomato as he is gluten and dairy free .

A guest said...

64 %
80%
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30%

Stayed 1st August 2020

On arrival this was a nice surprise to see such lovely grounds with beautiful gardens and animals on either side with the neighbouring farms. Garden Room was a real treat,to sit on the patio of a morning and admire the countryside,bed was comfortable and room was clean with lovely little touches . On our first night for dinner it was the Bistro after reading some previous reviews pre covid lockdown I was looking forward to our meal well what a huge disappointment . The starter was a simple macaroni cheese it resembled a bowl of milk with some pasta chucked in and I could not taste any cheese I am doubtful there was any . Main course wasn't much better beef goulash was very poor, more sauce than anything else and again lacked taste also Hubbys meals were also very disappointing ,I might also add it was so hot you would have scolded your mouth trying to eat it. Second night it's the restuarant I was fearing the worse but either it's a different chef or they upted there game much better . Spa area very small but it filled a wee hour . The breakfast again very disappointing produce of poor quality. It's such a shame because the Hotel itself is delightful .

Andrew Geelan said...

74 %
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80%

Stayed 31st July 2020

Food in bistro and restaurant fantastic. Service at breakfast a bit haphazard but this may have been due to only just opening post covid. ( heard this is the case with other hotels too). staff welcoming and attentive. Grounds and views fantastic.

Karl Rogers said...

90 %
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90%

Stayed 22nd November 2019

We stayed for 2 nights DBB, what a lovely hotel. The staff were very friendly, big smiles when we arrived, the food and service brilliant. Very quaint inside and nice gardens outside. Our room was spotless with everything you need. The pillows slightly flat and hard maybe they could do with an upgrade but that’s personal preference, other than that we had a fab stay would definitely recommend and we will stay again.

patricia crawford said...

94 %
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100%

Stayed 9th November 2019

Thi s was a very nice hotel.very friendly staff and the food and service were excellent.

L Armstrong said...

94 %
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100%

Stayed 13th September 2019

From arriving to leaving; the service was 100%. The staff are so helpful and friendly. The food was delicious. We fine dined the first night and even though beautiful it is not something we would do often :). The bistro has such a great selection of foods and what we had tasted amazing. The Garden Spa was lovely, just what we needed; the outside jacuzzi was so relaxing. The gardens are beautiful. When the weather is nice it is lovely to sit outside and watch the sun go down. The room was spacious and we picked a downstairs room with garden patio. Although the patio is not private it was still a nice add-on. My only issue was with the pillows / bed: I like a firmish bed with a soft top and soft'ish pillows. The pillows were hard and the bed felt hard. I fully understand the beds need to be a certain material so they are easily cleaned but would have been nice to have a softer topper and the option to have softer pillows. But saying that we are definitely going again... we will just take our own pillows :):) Thanks to all the staff for making our stay special.

GINA GIUBARELLI said...

87 %
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90%

Stayed 9th April 2019

Fantastic stay, a warm welcome from all staff members combined with great service and food. Garden Spa is amazing, spent a few hours there each day - perfect for relaxing and felt completely rejuvenated. Special requirements dealt with minimum fuss as, somehow, these were not passed on by Myhotelbreak.

John Shaw-Pollard said...

87 %
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100%
80%

Stayed 16th September 2018

Nice hotel friendly staff. Good breakfast, choice of restaurant meals or bistro, food good if having meat dish lamb or venison ask for well done otherwise comes out a bit to rare. When booking ask for rooms in the hotel otherwise you are in the coachhouse rooms, they are of a good standard and clean and you can park your car outside, the A66 main trunk road is close by so have to keep your windows closed if a light sleeper, but a window can be tilted open in the entrance door for fresh air. Lovely views from hotel in a nice conservatory room drinks are of average price but no draught beer.

A guest said...

84 %
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90%

Stayed 13th September 2018

Disappointed to learn room was in annexe which was outside the hotel and we had to climb19 steps! Thankful weather was dry!

Duncan Ayton said...

84 %
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80%

Stayed 23rd October 2017

Friendly staff who worked hard to please. It appeared as if there was only one member of staff who was charged with the responsibility of taking the cooked breakfast order and this tended to slow the service at breakfast sitting. Room was comfortable and clean.

A guest said...

94 %
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80%

Stayed 18th October 2017

Bar poor ,prices and no draught ales. Or lager

Joan Dawson said...

87 %
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100%

Stayed 23rd September 2017

We enjoyed our stay the only downside was having to pay extra to use the Spa facil. I understand maybe for treatment but to just relax.

Joan Dawson said...

87 %
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100%

Stayed 23rd September 2017

We enjoyed our stay the only downside was having to pay extra to use the Spa facil. I understand maybe for treatment but to just relax.

A guest said...

94 %
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80%

Stayed 21st September 2017

only disappointment was the duck I had for dinner. I had been told it would be served pink and that was ok but it was very tough. I mentioned this to the waiter who spoke to chef who said he would tell his supplier! That was the only thing which marred a very enjoyable stay. Beautiful surroundings and excellent cheery staff!

A guest said...

94 %
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100%

Stayed 26th June 2017

Very nice break at a great hotel.Food excellent & staff very friendly.Only negative was the very steep stairs to the bedroom we were allocated.Should have requested a low room.