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DoubleTree by Hilton Harrogate Majestic Hotel & Spa, Harrogate

Ripon Road, Harrogate, HG12HU, UK

Guest Reviews

Overall Guest Rating

83%

Brian Newell said...

84 %
90%
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80%

Stayed 19th January 2018

Reception staff very friendly & helpful, this is a lovely hotel well situated near the city centre. Large well presented bedrooms & this historic hotel is wonderful. Leisure facil are good as well.

Brian Newell said...

84 %
90%
80%
80%

Stayed 19th January 2018

Reception staff very friendly & helpful, this is a lovely hotel well situated near the city centre. Large well presented bedrooms & this historic hotel is wonderful. Leisure facil are good as well.

C Lockhart said...

74 %
70%
100%
50%

Stayed 13th January 2018

The rooms are very dated. There was a big water damage area on the ceiling where there’s been a leak. Enjoyed our stay in the hotel but The spa area was really disappointing and let’s the hotel down! The jacuzzi was out of order, the sauna is very small and you couldn’t even lie around the pool as there’s only 4 sun beds which were already taken! The treatments were very good though. Evening meal choice wasn’t that good, we preferred the menu in the hotel bar. Don’t think I’d stay again because of the spa.

Julie Cooper said...

34 %
40%
40%
20%

Stayed 13th January 2018

Booked 2 rooms at same time. Room we had was newly refurbished our friends room was not. We had robes and slippers for the spa other room did not. We had complimentary bottled water other room did not. The dinner on the night was not good and breakfast was very average. When checking out they asked for full payment when I believed it would already be paid on booking. There was then damage to the car left in the car park. All in all not a good break and would definitely not recommend to anyone. Told hotel about the issues which they did not even acknowledge I was talking to them.

Stephen Stevo Gibson said...

100 %
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100%
100%

Stayed 12th January 2018

Love the hotel 2nd time there fantastic all round

Andy Dyer said...

94 %
80%
100%
100%

Stayed 21st December 2017

Absolutely and totally enjoyed our stay, couldn’t fault it at all, the hotel has outstanding interior, very grand and Victorian, very clean and well kept. We had a three course meal and breakfast, both absolutely gorgeous, even the little note in our room 250 from Lucy (housekeeping) wishing us a happy stay. Lovely little touch .. we don’t normally go back to the same hotel but can’t wait to go back here... thank you to all the staff...

Andrea Scott said...

80 %
80%
80%
80%

Stayed 16th December 2017

Really had a great time here food was nice room was nice and really close to town ...only complaint is having to pay for parking...when u spending £129 you should get your parking free!!

F Kavanagh said...

94 %
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100%
100%

Stayed 1st December 2017

Lovely Hotel Friendly staff Great value for money booked the dinner bed and breakfast deal.

Joanne Gill said...

100 %
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100%
100%

Stayed 1st December 2017

the hotel room was very nice and the food was fantastic.

Pauline Taggart said...

95 %
N/A
100%
90%

Stayed 16th November 2017

Room very clean with adequate facil. Evening meal and breakfast - plenty of choice, only 1 complaint cooked breakfast a little on the greasy side. Staff very friendly and helpful

Belinda Parker said...

90 %
90%
90%
90%

Stayed 3rd November 2017

Fabulous stay in this grand old world classic hotel. Well worth the extra few pound to upgrade to a deluxe room, very comfortable. All staff polite and efficient. Quality of food good, bar prices reasonable. All in all would ditely stay again.

Heidi Beverley Davis said...

100 %
100%
100%
100%

Stayed 27th October 2017

Wonderful break, we were treated like Royalty, the food was wonderful, the staff were amazing, would love to go back. X

David Green said...

87 %
80%
100%
80%

Stayed 22nd October 2017

Lovely comfortable, historical hotel with some great staff. Definitely visit again as it is well situated just off the centre of Harrogate.

George Merry said...

84 %
80%
90%
80%

Stayed 11th September 2017

good hotel, good location & fairly good value for money

Janet Tansley said...

80 %
60%
80%
100%

Stayed 18th August 2017

Loved it. A bit dated but spotless. Fantastic location. Very friendly dining room staff. V nice evening meal, and v prompt service. Breakfast fabulous and extensive choice. Well worth the money. Would stay again x

J birkenfield said...

84 %
80%
80%
90%

Stayed 16th June 2017

Another lovely weekend, had a fab room on the front overlooking the gardens. Breakfast was lovely as was dinner on sat evening. If i had any fault is was the toilet was too near the door and not enough room but it didnt spoil the weekend, would def book again, in fact I have a sat night booked already for September with my friend

Terence Phillips said...

100 %
100%
100%
100%

Stayed 27th March 2017

Got upgraded to a superior room that had the bathroom recently refurbished.Very large room with a onsuite only problem as there was 3 steps to access which could be a problem if elderley. Had a beautiful 3 course al e carte meal,the cray fish spring rolls and moracan lamb was was superb.Hotel experience topped off with excellent friendly staff

Mark Headlam said...

100 %
100%
100%
100%

Stayed 24th March 2017

Great stay at the hotel, the staff were all very polite and helpful, the food was fantastic. The hotel is a traditional old hotel and they have kept the traditional feel all around it. our room was a double on the second floor and was fantastic. if you want to stay in a romantic old hotel, in a great location and enjoy great food this is a good hotel to choose.

walter guthrie said...

67 %
80%
60%
60%

Stayed 21st March 2017

The hotel is a beautiful old building and the room we had (150) was lovely, big and cosy. Breakfast was very good with plenty of choices. Evening meal was tasty. Special mention to Ian the lovely guy who saw us to our table and looked after us in the evenings. On the negative side we were charged £15 per night for our dog even though not allowed in any of the public rooms and no provision made in the form of even a water bowl. Also being charged £8 per night for parking seems slightly bizarre. Because of the last two negative comments it's probably unlikely we'd go back there.

Kath Potts said...

94 %
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100%

Stayed 10th March 2017

Lovely one night break .... Booked as a birthday celebration. Service both at reception and during our meal second to none. Certainly came up to our expectations. Hotel slightly dated in areas but still full of charm. We will be back!

A guest said...

94 %
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100%

Stayed 6th March 2017

Needed a pleasant and comfortable night in Harrogate. The Majestic did just that.High standards from all the staff and meals were a pleasure to have. When a building is of the era it represented it is easy to find minor faults but on the whole it truly reflected the grandeur of past glory. To maintain meticulously high standards would be almost impossible but everyone working there were doing their very best to provide an excellent service.

Marilyn Davis said...

90 %
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90%
100%

Stayed 26th February 2017

Super stay as usual. Reception staff welcoming and room immaculate. Restaurant well organised and managers and staff friendly. Food excellent as was service. Looking forward to return visit in the Autumn.

Marilyn Davis said...

90 %
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90%
100%

Stayed 26th February 2017

Super stay as usual. Reception staff welcoming and room immaculate. Restaurant well organised and managers and staff friendly. Food excellent as was service. Looking forward to return visit in the Autumn.

april embleton said...

77 %
70%
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80%

Stayed 24th February 2017

We had a lovely time food was good rooms were lovely and clean looking at booking this offer again ? Great value for money . The bacon at breakfast was very pink under cooked ( I like mine very crispy) so I ask the young man if I could have some well done bacon and he got me some and brought it to my table great service

A guest said...

94 %
80%
100%
100%

Stayed 17th February 2017

Very enjoyable night at the hotel, food excellent, staff very polite/helpful and great to have use of the pool