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Woodlands Hotel, Broughty Ferry

13 Panmure Terrace, Broughty Ferry, DD52QL, UK

Guest Reviews

Overall Guest Rating

90%

Fiona Wilkinson said... Hotel has replied

90 %
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Stayed 12th September 2022

Lovely stay at the Woodlands. Nice big room, very clean and comfortable. Dinner on first night was good and breakfast each morning buffet style but very nice.

Hotel reply...

Thank you for your kind words. We are delighted that you have enjoyed your stay with us and hope you will return soon. Best Regards, Pam, Reception

A guest said... Hotel has replied

94 %
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Stayed 5th September 2022

The hotel was excellent the staff were very friendly we thoroughly enjoyed our stay

Hotel reply...

Thanks for your lovely review. We are delighted that you have enjoyed your stay with us and hope you will return soon. Best Regards, Pam, Reception

Alan Chambers said...

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Stayed 5th September 2022

Very enjoyable stay,food excellent and first class service. Bathroom ok but a bit old fashion.

Marion Campbell said...

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Stayed 1st September 2022

Spent 5 nights at the Woodlands, a favourite of ours, and as usual accommodation, food, service and staff were all excellent. We will be back. Thank you all.

david hallmark said...

90 %
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Stayed 2nd September 2022

Very efficient staff and very friendly food excellent will be back

A guest said... Hotel has replied

77 %
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70%

Stayed 26th August 2022

We stayed the Friday and Saturday and the hotel had weddings there both days. The music was loud until midnight both evenings - could benefit from better soundproofing. That aside, the room was comfortable, staff were polite and attentive, and the food was fine

Hotel reply...

Thank you for your review. We are pleased that you enjoyed your stay with us and hope you will return soon. Best Regards, Pam, Reception

Michelle Paterson said... Hotel has replied

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Stayed 26th August 2022

When we booked we upgraded to a superior king room with bath, when we arrived at the hotel we we given an unsuitable room, not the one we paid for, we were then offered another room which was again inferior to what we booked, as it was our Anniversary we decided to just go home, the Manager couldn't care less. A week later we still haven't had the £50 we put on pre authorisation refunded to us...... we noticed on our refund receipt that the transaction had been voided for some reason, we've phoned the hotel on numerous occasions, they say they'll check it out and call us back.......still waiting!!!!!!!!!

Hotel reply...

We are very sorry to hear you did not enjoy your stay with us, we don't take a £50 deposit on arrival we only take the balance due which was £10? If you could call the hotel we can see what has happened? Kind regards Kalah Receptionist

A guest said...

90 %
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Stayed 24th August 2022

Great hotel staff were lovely food was great no complaints

Jacqueline Higgins said...

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Stayed 20th August 2022

Room was spotless and comfortable, bar staff working hard on a busy Saturday, dinner was really good as was the service in dining room ,again considering it was full. Breakfast at 10am was buffet style and had plenty on offer. Highly recommen

Janet Causon said... Hotel has replied

100 %
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Stayed 18th August 2022

A return visit to The Woodlands on the 2 night bed and breakfast deal with dinner on the first night, after a long break due to Covid.We were not disappointed.Managed to get checked into our very comfortable double room with very nice ensuite shower room.The standard of the food,the level of cleanliness and the professional service from the staff will ensure that a return visit is made.

Hotel reply...

Thank you for your lovely review. We are so pleased that you enjoyed your stay again, and look forward to welcoming you again. Best Regards, Pam, Reception

Sarah Murray said...

80 %
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Stayed 16th August 2022

Lovely hotel a bit out of the way. An easy walk into broughty ferry but needed a taxi back to hotel. The evening meal was delicious as was the breakfast great value for the price we paid. I did request a room with a walk-in shower but unfortunately none were available. The waiting staff deserve a special mention as nothing was too much trouble. Would stay here again definitely.

James Salley said...

90 %
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Stayed 14th August 2022

lovely hotel with nice decor and facilities , food was very good although breakfast was cold both days of our stay , we told the staff concerned but not recified,

Shonagh Nicol said...

84 %
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Stayed 13th August 2022

Stayed for 2 nights at The Woodlands Hotel, staff were lovely, pleasant and helpful. We used our DBB voucher for the first night stay, dinner was great, and breakfast buffet equally as good. Hotel was busy with a wedding and coach tour however this did not affect service. Our room had been upgraded to king-size family room which was great, spacious and clean, although a tad uncomfortable given the temperatures over the weekend, too hot, there was a fan but didn't give much relief from the heat. Hotel is in nice surroundings and in a good location for plenty of things to see and do.

stephen borthwick said...

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Stayed 30th July 2022

Another enjoyable stay at this lovely hotel. Great location, rooms and food. Very friendly and helpful staff. We recommend the hotel to all our friends. Stephen & Aileen

Norman Law said...

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Stayed 2nd August 2022

Really enjoyed our stay. Very little to fault. The one chocolate chip cookie in the room supplies almost caused a matrimonial but other than that everything was really good.

John Dempsey said...

97 %
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Stayed 7th August 2022

Good quality Great staff

A guest said...

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Stayed 3rd August 2022

Would have enjoyed a swim but charge had been introduced unfortunately

Erleen Cornfield said...

100 %
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Stayed 31st July 2022

2nd time staying here highly recommend

Alexander Robertson said...

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Stayed 29th July 2022

Lovely overnight stay with family . Hotel staff were very courteous and helpful at the reception and restaurant. Will certainly return again.

Robert Hunter said...

57 %
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90%

Stayed 28th July 2022

Not as good as the last visit to hotel , on first night our starter arrived before any drinks or water had been brought to us , a lamp in the dining room with 3 lights had a shade missing on one of them , better to take away rather than have broken lamps on display , cleaner had came in to service room on our second day but bed wasn’t made up

A guest said...

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Stayed 27th July 2022

Very good value fir money. Staff helpful. It was unfortunate that we couldn’t get an upgrade as advertised. This was because the hotel was full.

Wee Arl said...

67 %
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Stayed 27th July 2022

Went for 2 night stay at Woodlands Hotel with dinner included in first night. Checked in and reception staff was lovely and helpful. Arrived in room, we booked a king size room. Didn’t ask for complimentary upgrade. The room was stifling, they obviously knew about the heat as fan was in the room and windows open. Was so hot throughout the stay was uncomfortable to sleep. Food: we were sitting in the bar when a stranger said to us hope your not getting eating here the food it rotten!! So we were a little apprehensive about going for dinner. Dinner was ok. And breakfast was buffet style continental with hot foods available. Overall decent hotel, a little out the way from town. 25 mins walk with hardly any taxi on road if planning on going down. We didn’t use the facilities tbh I’m glad I didn’t due to heat.

A guest said...

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Stayed 29th July 2022

Got deal which was 2 nights stay with dinner on first night and breakfast on both mornings. Room was allocated on second floor. Room and toilet looked nice although the heat in the room the both nights was unbearable and that was with both windows open and there was a fan provided. Just as well didn’t use facilities of heath suite as it was far too warm, sickly heat. Maybe request ground floor room?? Dinner was ok, didn't help that somebody who was having a drink in the hotel said on our first day your not eating in here, food isnt nice filled us with dread. Overall hotel was nice, not central to Broughty Ferry, 25 mins away from the town centre walking. Not many taxis around should you wish to venture down to the town

James Paterson said...

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Stayed 25th July 2022

We booked a twin room with walk in shower, but given an easy access room with wet room; not ideal, but acceptable. Breakfast was a bit of a hit or miss, never been a fan of hot buffet. Dinner was great, as were all staff during our stay. We’ll be back.

ian norwood said...

97 %
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90%

Stayed 24th July 2022

Super break at this lovely hotel everything just perfect could not fault anything will return.