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The Waterside Hotel & Spa, West Kilbride

Ardrossan Road, West Kilbride, KA23 9NG, UK

Guest Reviews

Overall Guest Rating

86%

A guest said...

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Stayed 6th February 2025

Fantastic overnight stay, we paid to upgrade the room to sea view and so glad we did as it was a beautiful view. I always worry when it is a dog friendly hotel incase the rooms are not cleaned properly as I have allergies, room was cleaned to a high standard and had a lovely smell on entering. We will visit again and will recommend to family and friends

lorna McCallum said...

94 %
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Stayed 6th February 2025

We had a great overnight stay.. bottles of red in room for us arriving nice meal in restaurant then few drinks in the bar ..staff were lovely and helpful..the room was really nice with a big comfortable bed and tea and coffee facilities and had a nice cooked breakfast in the morning overall a nice relaxed experience

Karen Burns said...

94 %
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Stayed 3rd February 2025

Great Hotel, food, rooms excellent. Only downside was the work being carried out next to our room, was quite noisy. Restaurant/breakfast staff were excellent, very friendly and accomodating, food fabulous.

Jessica McClounan said...

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Stayed 1st February 2025

Absolutely love this hotel, the rooms are spacious and immaculate. The spa bath is a nice extra. The staff were fabulous. The food was beautiful with a lot on the menu to choose from.The hotel is undergoing an upgrade so I can't wait to see the finished spa. Will definitely be back.

Joan Mclaughlin said...

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Stayed 29th January 2025

Beautiful hotel immaculately clean and room was huge … lovely bottle Prosecco on arrival and a decent one Food delicious especially the sticky toffee pudding for once had loads of sauce ?

owen mcdonald said...

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Stayed 26th January 2025

Hotel was lovely, room was gorgeous everything was so clean. Only downfall was we had no water and a power cut in the morning so were unable to shower or for for breakfast.

Jane Leslie said...

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Stayed 25th January 2025

We had a lovely stay at the hotel. The hotel is absolutely beautiful,clean and comfortable. Would like to thank all the staff for their warm welcome. The food was excellent, can't find anything negative about our stay at the waterside hotel an will definitely be back.

Marion Tynan said...

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Stayed 23rd January 2025

The hotel was very comfortable and the staff were exceptional looking after everyone during the recent storm. Very friendly and helpful Food was very good, will definitely stay again

Anne Mcewan said...

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30%

Stayed 21st January 2025

hotel and room with sea view was lovely staff very helpful breakfast was really good only bad thing was the dinner wasn't cooked properly which made me sick vert dissapointing

A guest said...

67 %
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Stayed 21st January 2025

Lovely big room, breakfast was rushed and overheated did not complain at the time as the staff where busy.

Caroline Walker said...

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Stayed 5th January 2025

Had an overnight stay here, it was fantastic, we took a walk along the beach, the view from our room was stunning, room was beautiful, fresh, the jacuzzi bath was the icing on the cake I loved it, - we had our dinner as part of the deal, it was delicious, I had a few tails recommended and made by Emma, - she is an asset to your team, attentive without being intrusive - I will love to be back when the spa is open ...... Thank You I've - given service 10, it deserves a 20

A guest said...

84 %
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Stayed 15th January 2025

we were at the waterside on the 15th Jan loved it had a nice time food was lovely we have been to the hotel a couple of times staff are really good rooms are nice and clean thanks to the maids you are made very welcome we are now looking at booking again great variety at breakfast time

Linda Miller said...

87 %
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Stayed 10th January 2025

Lovely break at The Waterside. Staff couldn’t have been any more helpful. All of them. Food was amazing. Seaview room was very big, comfortable and modern. Will definitely be back.. Thankyou..

A guest said...

90 %
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Stayed 11th January 2025

Enjoyable break, better when has its own thermal spa.bar prices expensive £5.95 for tenants ?

A guest said...

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Stayed 30th December 2024

Absolutely beautiful hotel dinner and breakfast was amazing the deluxe room was amazing definitely be back in the summers

Anne Condron said...

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Stayed 30th December 2024

What a beautiful place room was amazing spacious and comfy sea veil was amazing restaurant staff and food was amazing will defo be back

Anne Condron said...

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Stayed 30th December 2024

What a beautiful place room was amazing spacious and comfy sea veil was amazing restaurant staff and food was amazing will defo be back

Allan Mcpherson said...

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Stayed 27th December 2024

lovely room. lovely staff. lovely meal. only problem we had was toilet was blocked . luckily enough we discoverrred this early enough to be moved rooms. wouldnt hesistate to go back.

Jackie Carson said...

87 %
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Stayed 22nd December 2024

Had the most amazing time upgraded to the spa suite it was fab even though there was a power cut for an hour and the food was lovely

Evonne McQuaid said...

87 %
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Stayed 20th December 2024

Hotel was very comfortable. Rooms excellent and staff pleasant and helpful. Food was very good.

Kevin Larcombe said...

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Stayed 10th December 2024

Excellent hotel

Iain Stewart said...

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Stayed 4th December 2024

Wonderful hotel also staff and food .will definitely be back.

Pauline McWhinnie said...

97 %
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Stayed 1st December 2024

A wonderful hotel, especially the rooms with sea views - spectacular! Lovely room, lovely restaurant and food and lovely staff, especially Heather, who went above and beyond for us. Great overnight stay!

A guest said...

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Stayed 1st December 2024

Excellent db&b overnight stay with bottle of wine included. Only thing I would recommend is that the hotel ask couple which kind of house wine that they would prefer. Beautiful setting too lovely walk on the beach. Staff amazing and very welcoming.

Annemarie Donnelly said...

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Stayed 1st December 2024

Lovely hotel, but the service in the restaurant was below par with staff needing training in hospitality. The hotel has construction work taking place, we felt this should have been mentioned especially when we woke to a nail gun going off under our bedroom window. It’s not a 4 star hotel