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Landmark Hotel, Dundee

Kingsway West, Dundee, DD25JT, UK

Guest Reviews

Overall Guest Rating

82%

GAYLE GRIFFITHS said...

100 %
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Stayed 2nd March 2019

Our stay was fantastic, room was lovely and clean and the staff were so friendly and helpful. We had dinner and breakfast and both were delicious would definitely recommend to my family and friends.

A guest said...

57 %
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Stayed 26th February 2019

We did enjoy our stay at the Doubletree Hilton but we were very disappointed in the food that was served. The Table d'Hote meal on the first night was tasty enough but the soup was very salty (and I generally like salty food!) and the buffet breakfast next morning was cold. Every item from the mushrooms to the bacon, and the fried egg. Next morning the fried eggs were so congealed on the hotplate I chose the only food that seemed hot, the scrambled egg, and added a cold but tasty sausage. My husband had a slice of toast only. I did comment to the waitress and to reception when we checked out and we were given a discount on our bill which was decent of the management but did not compensate for the disappointment. One of the main attractions of staying in a hotel is the full hot breakfast. As a result, I could not recommend this hotel to others despite its other attractions.

lorraine strain said...

74 %
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Stayed 22nd February 2019

Weekend break at hotel was overall fine. The room was clean although a bit dark. Dinner on Friday night was nice, however service was slow. breakfast was chaotic and disappointing. Black pudding and eggs were over cooked and on the Sunday they were constantly running out of items, including plates. When we arrived no room upgrade was available at 4 pm. Staff were friendly and hard working. Room was cleaned well and toiletries replenished. Overall hotel was clean, however on Sunday morning there was a smell of smoke in 5e hotel and a cigarette bunt on corridor carpet near our room. Checkout was disappointing as they tried to charge for a bottle of wine at dinner when I only had one glass and had signed for din er. I asked for a receipt and was told it would be emailed to me, I am still waiting. The deal was good value and would probably return if in the are again.

Lynn Speirs said...

50 %
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70%

Stayed 23rd February 2019

staff confused about dinner-what deal I'd booked. Initially told me it was a £15 allowance for dinner instead of the 3 courses I'd booked. Got my steak pie and veg and they forgot to put the mash on the plate!! Asked for extra milk for room and receptionist forgot to organise this when I asked in morning. Leisure complex poor-dirty floors and shower pole wasn't working so shower head not above my head.

J V Hughes said...

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Stayed 17th February 2019

Excellent hotel, second stay here and thoroughly recommend it. Both times we have been given a room upgrade, the staff are brilliant and the food is really good, especially the breakfast.

kristie ohara said...

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Stayed 11th February 2019

10/10 for everything. Room, bar/lounge, restaurant, facilities and staff. Will definitely return.

Kenny Graham said...

87 %
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Stayed 8th February 2019

Really enjoyed our stay, Room was spacious and comfortable. Food was really good and the staff were friendly and helpful. Highly recommended

A guest said...

97 %
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Stayed 28th January 2019

We had a fantastic relaxing overnight stay at the Doubletree by Hilton in Dundee.We were greeted by a lovely receptionist who gave us delicious warm chocolate cookies and after a long journey we very much appreciated them. Our room was cosy well decorated and had been cleaned to a high standard. We used the bar facilities and enjoyed a lovely dinner and all the staff were very helpful and friendly. The food was cooked to perfection and we would certainly recommend your hotel to others. Breakfast was enjoyed in the conservatory and Anne the waitress deserves a special mention. Anne is truly special so friendly, kind, helpful and made everyone welcome the minute you stepped within the dining room. We will definitely be back but for a 2 night stay in the near furture

irene pollock said...

87 %
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Stayed 8th February 2019

We enjoyed our stay apart from a very noisy disturbance in the room opposite my daughter and granddaughters room. Hotel staff did attend but didn’t really address the issue, which continued on for a long while. Spoke to manager but didn’t feel he did much to make up for it. It meant my daughter had a very disturbed night and this was supposed to be a special treat for her and our little granddaughter’s 6th birthday.

lorraine Mckinley said...

94 %
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Stayed 25th January 2019

Had a great stay at this Hotel at weekend staff in Restaraunt were excellent Food was Amzing only downfall breakfast on Sunday was bit chaotic with nearly everything empty when we went for breakfast no coffee cups no bread buffet breakfast was almost empty this should be kept topped up as was very busy when we went and loads of people waiting for food

Margaret Gemmell said...

87 %
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Stayed 23rd January 2019

Lovely stay for our Anniversary, food very good,nice atmosphere in hotel.Staff very friendly especially Anne on duty at breakfast on first morning.She went out of her way to make our stay memorable.Thank you.

A guest said...

60 %
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Stayed 18th January 2019

Had an okay stay. The room was in need of attention though clean. Not what I expected from a king superior room. The view waa looking into grassed area and what looked like army barracks ie the other rooms. Disappointed in dinner and breakfast. Dinner set menu would have preferred ala carte choice. not given. Breakfast luke warm. Fresh fruit dried up and self service for everything. When I go away I really would have preferred table service.

maureen chalmers said...

87 %
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90%

Stayed 18th January 2019

Nice hotel, staff very nice room just a little tired and no upgrade was offered

Denise Brown said...

100 %
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Stayed 12th January 2019

from the moment we arrive we were made to feel extremely welcome cookie a great touch our room was very clean and spacious , the pool steam room and sauna were an added bonus our evening dinner was lovely and there was plenty to choose from , breakfast was buffet style great selection overall we had a lovely time and will definitely be returning soon

RICHARD MALLOY said...

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Stayed 4th January 2019

Our hotel stay was great got a lovely upgraded room, food on both nights was very nice and the breakfast was great too. All the staff were very friendly would not hesitate to go back for another break. Ps leisure facilities were great too

Pat Wishart said...

70 %
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50%

Stayed 31st December 2018

The original booking details stated, New Year’s Day, join us for a New Year’s Day dinner and evening entertainment, it didn’t say it would be a bar meal menu and the entertainment was a quiz. Considering the amount we three paid for 2 nights I cannot say I was impressed. A lovely hotel , let down by a lack of knowledge and communication by some staff. Anne in the restaurant and Alan in the bar deserve recognition for their excellent service.

david sprott said...

77 %
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Stayed 28th December 2018

Didn't get the room upgrade I was expecting, due to the hotel being busy, however still had a wonderful break.

Anne Sweeney said...

77 %
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Stayed 28th December 2018

Hotel was comfortable but very short staffed especially as the hotel seemed busy. Staff on duty were very pleasant but under stress because of the lack of them and this meant we had to wait over an hour for our dinner which we had to eat in the bar area as no space in restaurant. Breakfast was adequate but again people had to queue for a while to be seated and queue again for the hotplate area. Staff were very apologetic. I did not receive a receipt on checking out and was told it would be forwarded to my e.mail address which it has not been yet. Overall though the hotel and staff were lovely

David Kitcher said...

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Stayed 28th December 2018

A nice hotel that was let down badly by the restaurant. Very poor quality food on the Saturday night and many items including 4 different steaks out of stock. This is the first time I have stayed in a hotel anywhere and not been able to order steak. I assume that it was due to the My Hotel package we were on but we would have been happy to pay a supplement. This has really put me off staying at a Hilton in the future. The remainder of the hotel is fine and the staff were all friendly apart from the Saturday night restaurant manager.

carole cardwell said...

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Stayed 28th December 2018

Lovely hotel, great staff and delicious food. Second visit for us and look forward to returning very soon.

A guest said...

84 %
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Stayed 28th December 2018

Room very comfortable. Staff very pleasant and helpful. Hotel well situated at the edge of Dundee with pleasant and quite spacious grounds.There were obvious problems with the kitchen, particularly on the Friday night. Too many items "off the menu", THE MAIN COURSE TOOK TOO LONG TO ARRIVE AND WAS LUKEWARM.iT HAD CLEARLY BEEN LYING AROUND TOO LONG. nOT WHAT WE EXPECT OF THE hILTON ORGANISATION, BUT SADLY, NOT UNCOMMON AT THE MOMENT.We blame Brexit.

A guest said...

87 %
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Stayed 28th December 2018

Nice hotel staff very friendly &helpful good food only drawback very small swimming pool

A guest said...

100 %
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Stayed 8th December 2018

absolutely beautiful hotel m rooms stunning and everything you need x

A guest said...

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Stayed 2nd December 2018

Stayed at the Dundee Doubletree Hilton on Sunday night, Got a deal for an overnight stay, afternoon tea and breakfast for £44.50 pp! What a lovely hotel, the staff were friendly and professional, the room was very comfortable and the setting was delightful’ Definitely recommend to other travellers! Will be going back!

Barry HOWIE said...

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Stayed 1st December 2018

We had a great time and will be back at this hotel again some time