Scotlands Spa Hotel, Pitlochry
Guest Reviews
Overall Guest Rating
77%
Overall Guest Rating
77%ian mcarthur said... Hotel has replied
Stayed 8th February 2014
A enjoyable one night break we were given a room in the adjoining annexe the bank house just over the road we didn't have any problems the room was very nice also the bathroom the evening meal was also very nice as was the breakfast
Hotel reply...
Thank you for taking the time to review your stay with us, thank you for your kind comments and glad you enjoyed your stay with us. Regards Donald
RACHAEL EVANS said... Hotel has replied
Stayed 8th February 2014
had a great time. fab swimming pool and lovely food
Hotel reply...
Thanks for your quick review glad you had a good stay with us. Regards Donald
Carolyn Wade said... Hotel has replied
Stayed 10th February 2014
very happy with the hotel and staff
Hotel reply...
Thank you for your lovely review glad you enjoyed your stay with us. Regards Donald
neil smith said... Hotel has replied
Stayed 31st January 2014
Staff were fantastic , friendly and helpful thoroughly enjoyed our stay and hope to return in the near future
Hotel reply...
Thank you for your lovely comments and glad you enjoyed your stay with us. Regards Donald
Doreen Paisley said... Hotel has replied
Stayed 24th February 2014
very enjoyable stay.excellent value.
Hotel reply...
Thank you for your kind comments glad you enjoyed your stay with us. Regards Donald
Alexander Ingram said... Hotel has replied
Stayed 10th February 2014
Lovely hotel with very good food my only fault having to pay a suppliment for a single room
Hotel reply...
Thank you for taking the time to review your recent stay with us and glad you enjoyed your break, sorry about the supplement. Regards Donald
Doreen Robertson said... Hotel has replied
Stayed 27th December 2013
If you are in annexe no access to wifi. Only one set of keys provided. Particularly inconvenient as key needed to gain access to annexe let alone to room. Waiting staff friendly, polite and very efficient. Very enjoyable stay.
Hotel reply...
Thank you for taking the time and post your review of your stay with us, I am trying to get the Wi-Fi boosted so that the Bank House and Dunevis can receive, we always keep the spare key should it be needed at reception sorry if this is inconvenient. Glad my staff looked after you and you enjoyed your stay Regards Donald
Jen Hastings said... Hotel has replied
Stayed 13th December 2013
Very nice staff. Lovely d
Hotel reply...
Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald
Mr Tulley said... Hotel has replied
Stayed 9th December 2013
Enjoyed a very nice break. Excellent Value for Money.
Hotel reply...
Thank you for your review and glad you enjoyed your stay with us Regards Donald
Mrs Seath said... Hotel has replied
Stayed 8th December 2013
Enjoyed my stay at Scotland's hotel. Staff very friendly and attentive. Hotel's decor a bit tired but great leisure centre, both were clean and tidy. Restaurant very nice and the food was fabulous, compliments to the chef and well done the serving staff.
Hotel reply...
Thank you for your lovely review glad you enjoyed your stay with us Regards Donald
Shona Smith said... Hotel has replied
Stayed 30th November 2013
Good value for money
Hotel reply...
Thank you for your review glad you enjoyed your stay Regards Donald
Mr Gordon McPherson said... Hotel has replied
Stayed 22nd November 2013
Double bed was too small for person of more than 6ft tall. For a tribute night people were waiting in lounge for other diners to finish meal before being allowed in for start of show which causes a delay on show starting. Suggestion: Have Dining room/show area only set out for Tribute night only. Food was below standard for thw price you paid.
Hotel reply...
Thank you for your review only problem with that is other guests don't like being sat with other guests while dining thats why we do it the way we do, sorry you never enjoyed your meal with us Regards Donald
norman mackay said... Hotel has replied
Stayed 22nd November 2013
The food during our stay was extremely disappointing and the quality of accommodation was ok at best. Staff were pleasant but would not revisit on the basis of their poor food
Hotel reply...
Thank you for your comments not sure what was wrong with your meal but do apologise that you never enjoyed Regards Donald
Jane Smith said... Hotel has replied
Stayed 4th November 2013
Breakfast was good but evening meal could have been better. Looked like same dish as same presentation of food on plate on both evenings and mashed potatoes were lumpy.
Hotel reply...
Thank you for your review, sorry you found our mash on the lumpy sid ethe chef calls it the rustic look just so you know its made from real tatties, will pass your comments on thou Regards Donald
Elaine Cassels said... Hotel has replied
Stayed 11th November 2013
Really enjoyed stay. Room 145 lovely but let down badly with noise from road. Double glazing would be good. Beautiful curtains however radiator behind them so had to fold curtains up to get heat into room and not out the window. Husband suggested a shelf in bathroom for shaving bits and bobs. Bathroom window - because single glazed, condensation which in turn made spare toilet roll wet and unusable. Reported noise to reception when we arrived but were told noise abated after school run. Not so. Noise from around 06:30 till 22:30. Would stay again but ask not this room unless noise issue addressed. Ps. We stay on a main road but have double glazing so are used to a certain amount of noise but this room is really bad. Thanks.
Hotel reply...
Thank you for your comments normally the traffic does calm down into early evening sorry this was not the case during your stay with us. I will raise this issue with our HQ as maybe a few rooms would benifit from double glazing. Thanks again for your review Regards Donald
arthur smith said... Hotel has replied
Stayed 12th November 2013
Very friendly staff, both the manager Donald and Sylvana the receptionist could not do enough for you. We have stayed there many times and will definitely return . We always recommend it to our friends . Yes it is an old hotel and could do with a bit TLC . However this is madeup in spades by the staff and the food. We spend all day out on the hills anyway so all we want is a clean warm room with good food and that is exactly what we get 10 out of 10
Hotel reply...
Thank you for your lovely review and glad you enjoyed your stay with us will pass yur thanks onto Savannah also Regards Donald
Alison Munnoch said... Hotel has replied
Stayed 1st November 2013
I booked the room on behalf of my son so am unable to make any kind of meaningful comment. Apologies! A G Munnoch
Hotel reply...
Thanks Regards Donald
Marion Madden said... Hotel has replied
Stayed 8th November 2013
Thoght expensive for the run down condition of hotel. Shower channels not cleaned out (put off using shower) but food & service fine. Carpets ill fitting and many sofa's worn making the hotel seam seedy. Entertainment unprofesional(mikes not working etc)Will use Classic Britain again but will look into hotel before hand.
Hotel reply...
Thank you for your review,our showers are descalled every 3 months all rooms, not sure what sofas you mean if its the lounge their only 2 years old,The entertainers were using their own mike normally all the acts bring their own, I thought it made the act more funnier if anything specially with Des, thanks again for your comments Regards Donald
I Gold said... Hotel has replied
Stayed 28th October 2013
Our visit was very enjoyable. The food was splendid and well presented. Our only small niggle was we found our room rather small. On asking the desk if we could have had a larger they explained very nicely that there were not any large rooms due to the hotel proportions. We were in 111 and if booking again we know to ask for room 211. That was very helpful indeed.
Hotel reply...
Thank you for your review, glad you enjoyed your stay with us sorry we didn't manage to move you rooms, next time we'll know Regards Donald
Mr Armstrong said... Hotel has replied
Stayed 9th November 2013
We had a very pleasant weekend at scotlands hotel. True, some of the decor is a bit tired but was clean and tidy and very good value for money, we were on a dbb deal, couldn't fault the breakfasts or evening meal. Regarding staff, all were efficient and polite. The pool and other facilities were really good and just added to the value of the weekend. iIt was quite a cold weekend but the hotel and our room were nice and warm; also nice big room and bathroom.Would I return to this hotel? In an instant!
Hotel reply...
Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald
Esther Fairley said... Hotel has replied
Stayed 4th November 2013
Friendly staff. Room a bit small but warm and clean.Hotel in great location with good lesuire facilities.Residents lounge could be more inviting. Food quality good but main meal portions small.
Hotel reply...
Thank you for your review, glad you enjoyed your stay with us and will pass your comments onto my chef. Regards Donald
Janice Burnie said... Hotel has replied
Stayed 29th October 2013
We had a fabulous family room. Very spacious and large bathroom. Food was first class both breakfast and dinner. Staff very helpful and friendly. Would definitely stay at Scotlands again and will recommend to friends.
Hotel reply...
Thank you for your wonderful review and glad you enjoyed your stay with us Regards Donald
Brenda Stokes said... Hotel has replied
Stayed 27th October 2013
My sister and I stayed in a very satisfactory room . It was not ready when we arrived as we came at 3 instead of 4pm. However we checked in. There was a queue but 2 receptionists were working away. Not much of an issue with us . The meal was served very efficiently and the waiting staff were lovely. I have never eaten the baked cheesecake before and found it not really to my liking but ate it all!
Hotel reply...
Thank you for your comments and glad you enjoyed your stay with us, sorry you never enjoyed the baked cheesecake Regards Donald
George Coppock said... Hotel has replied
Stayed 27th October 2013
We had 3 nights at this hotel & everything was excellent - lovely room, great bathroom with loads of hot water at all times. Beautiful dinners each evening and superb breakfasts with lots of choice. The smoked salmon & scrambled eggs are highly recommended. The leisure facilities were also great. Our only grumble would be that the gym was full of hotel staff who were using all but one item of the equipment. All the staff were very friendly & extremely helpful. Pitlochry is a lovely town & we would definitely recommend Scotland's Hotel & will return for another relaxing break asap.
Hotel reply...
Thank you for taking the time to review your stay with us, glad you enjoyed your stay and that everything went as planned, will certainly let my staff know not to all use our gym at once. Regards Donald
A Moffat said... Hotel has replied
Stayed 21st October 2013
Good location, friendly and helpful staff, comfortable hotel in general.
Hotel reply...
Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald