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Radisson Blu Hotel Durham, Durham

Frankland Lane, Durham, DH1 5TA, UK

Guest Reviews

Overall Guest Rating

92%

Louise Grant said...

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Stayed 6th September 2021

Great location. Loved Durham a great little break away 3 course evening meal was fantastic food. All staff were very polite and lovely. Room was nice n spacious, carpet just needed a deep clean.

Elaine McCulloch said...

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Stayed 23rd August 2021

Had a lovely overnight stay,rooms are very comfortable The food was excellent in the restaurant

Elaine McCulloch said...

84 %
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Stayed 23rd August 2021

Had a lovely overnight stay,rooms are very comfortable The food was excellent in the restaurant

Colette Redhead said...

94 %
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Stayed 22nd August 2021

A perfect short break. Centrally situated hotel. Helpful, pleasant staff, comfortable room, decent size swimming pool.

Michael Jordison said...

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Stayed 13th August 2021

Nice clean hotel with very helpful staff.Goodsize room.Great location for going out and about in Durham. Plenty of choice at breakfast. Thank you to Catherine and Erin on reception and Lewis in the bar.

Jennifer Stephenson said...

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Stayed 15th August 2021

this is a lovely hotel very attentive friendly staff room was sanitised and clean. near to town centre. The breakfast was excellent. The evening meal was very limited and not very good. My husband ordered the steak with a £10 extra charge this was very tough and he was unable to eat it.

A guest said...

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Stayed 13th August 2021

Quick check in and room lovley and clean and really good situated along riverbank

Jayne Porter said...

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Stayed 8th August 2021

Had a great overnight stay. Room was lovely very clean. Lovely thick towels in bathroom. Breakfast was excellent with plenty choice . Loved Durham and would stay bit longer next visit

A guest said...

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Stayed 6th August 2021

Lovely hotel with very large clean rooms. Excellent position on the river. Close to centre and short stroll from cathedral.

D Skinner said...

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Stayed 1st August 2021

Staff very pleasant, lovely room ovelooking the river, easy access into Durham city.Only downside was, not keen on buffet breakfast - too many people buzzing about,prefer table service but food was of a good standard, very tasty and restauarant manager really pleasant. Overall lovely experience would definitely go back.

jill portis said...

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Stayed 5th July 2021

Perfect last minute night away x

Helen Ellison said...

84 %
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Stayed 3rd July 2021

Lovely stay as always. We had a meal booked in the restaurant on the evening but struggled with childcare and the late booking, the staff were really understanding and helped us organise the food to be brought up to our room instead. We also had breakfast there and after I mentioned that I was a vegetarian, they went out of their way to cook me some amazing veggie sausages, they were delicious. Thank you!

BRYAN WILLIAMS said... Hotel has replied

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Stayed 25th June 2021

Great stay. Room was perfect and total value for money. Location of the hotel is perfect too.

Hotel reply...

We're delighted you enjoyed your visit to our Durham hotel. If you have a moment to spare please share your experience on Tripadvisor. https://www.tripadvisor.co.uk/UserReviewEdit-g190832-d1176110-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html Hope to welcome you back again soon. Radisson Blu Durham team.

lorraine mellody said... Hotel has replied

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Stayed 24th June 2021

Brilliant stay staff couldn’t do enough for us will definitely be back

Hotel reply...

We're delighted you enjoyed your visit to our Durham hotel. If you have a moment to spare please share your experience on Tripadvisor. https://www.tripadvisor.co.uk/UserReviewEdit-g190832-d1176110-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html Hope to welcome you back again soon. Radisson Blu Durham team.

Tracey Simpson said...

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Stayed 4th June 2021

Nice hotel... very friendly staff especially the lady that checked us in on reception. Everything was great apart from the room was way too warm without a window even tho it had air conditioning the sun on the windows made it too uncomfortable

Joanne Graham said... Hotel has replied

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Stayed 4th June 2021

Great hotel, clean and spacious rooms. Loved the breakfast and Spa . Fantastic location and central for attractions.

Hotel reply...

Hi Joanne, It's great to know how much you enjoyed your visit. If you have a moment to copy this review on to Tripadvsior we would greatly appreciate you sharing your experience with others via this link https://www.tripadvisor.co.uk/UserReviewEdit-g190832-d1176110-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html Thank you once again for choosing to visit Radisson Blu Durham

Tracey Gleadow said...

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Stayed 29th May 2021

Very friendly staff from reception to restaurant and the housekeepers, Rooms very clean and large

Abigail Sowerby said... Hotel has replied

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Stayed 29th May 2021

We loved our stay great value for money but we have been charges twice even after showing our voucher still waiting for it to be resolved which has let the whole experience down

Hotel reply...

Hi Abigail, I do hope this has been resolved for you but please email info.durham@radissonblu.com if we can help any further. Thank you for your kind review regarding your stay, Thanks,

Gary Coe said...

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Stayed 21st May 2021

Lovely hotel in a great location. Good food on the deal we booked. Staff were brilliant whole stay. Only problem, we were unable to book any treatments in the spa, and as such were unable to order prosecco etc like all the other spa visitors appeared to have. It seemed to make hotel guests seem like second class citizens in the spa, even though i wanted and tried to book in and was unable.

lisa mcardle said...

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Stayed 18th May 2021

Room excellent clean and river view. Parking easy and £14 for 24 hours Staff wonderful friendly and accommodating Breakfast good quality and great service just adapting to new processes with covid restrictions. Dinner service difficult needed numbers on tables as food was taken to various tables and waiting staff had a difficult night with new layout and newly opened. Restaurant manager excellent in dealing with concerns which was mainly down to chef not informing her of lack of fresh fish and chips ! Would recommend as second day of opening and excellent location will return as staff wonderful

Christina Sheldrake said...

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Stayed 24th October 2020

Radisson hotel was a brilliant deal from my hotelbreak.com, the website is so easy to use. The description was brilliant too The hotel was right in the centre of Durham. We will definitely going again.

Carole Barrett said...

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Stayed 17th October 2020

Fabulous night away. Staff were great and very helpful. We felt safe at all times. Food was lovely. We will certainly be staying again thank you

margaret harding said...

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Stayed 16th October 2020

Fabulous stay as always great staff in every discipline going again 23 with my daughter as a birthday present hopefully covoid won’t spoil it

david fletcher said...

94 %
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Stayed 16th October 2020

3rd time staying here this year, was as enjoyable as ever. The gentleman that checked us in, I believe he was called mark, couldn’t have been more helpful. Our original room hadn’t been cleaned from the previous users, (no ones fault mistakes happen) so the guy upgraded us as a way of an apology. The new room was fantastic, we also eat in the restaurant, again the staff were fantastic and couldn’t of been more pleasant. Thanks for a lovely stay.

Karen Cooper said...

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Stayed 11th October 2020

Staff were very friendly and welcoming, lovely Hotel