Radisson Blu Hotel Durham, Durham
Guest Reviews
Overall Guest Rating
97%
Overall Guest Rating
97%cheryl morgan said...
Stayed 31st October 2021
Great stay, lovely hotel, clean rooms and all staff very accommodating and professional - perfect location 2 minutes walk to centre and nightlife.
barbara pow said...
Stayed 29th October 2021
Lovely hotel _ great value and staff very friendly and helpful. Would go back definitely
barbara pow said...
Stayed 29th October 2021
Lovely hotel _ great value and staff very friendly and helpful. Would go back definitely
A guest said... Hotel has replied
Stayed 24th October 2021
Just returned from a lovely stay at The Radison Blu in Durham, we got a great deal with Dinner bed and breakfast. The food was lovely, good range of choices for our group of guests, we had two fussy eaters and 1 veggie, they were all well catered for. The rooms were clean and bright, the hotel was welcoming and staff very friendly. We loved using the pool, sauna, steam room and Jacuzzi on both days of our stay. The restaurant was busy on Sunday morning but staff were constantly filling up each food station, attentively wiping down tables and seating guests. Excellent location (we walked from the train station) and easy access to the Town centre for lunch and tails. Loved that there was water stations around the hotel, great range of refreshments in the room and of course the complimentary toiletries in the bathroom. Well done to the team, we loved it.
Hotel reply...
Dear Gemma, Thank you so much for taking the time to share your experience. If you have a spare moment to copy your review onto our tripadvisor page we would be really grateful. https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html We hope to welcome you back again soon Radisson Blu, Durham Team
Wayne Garbutt said... Hotel has replied
Stayed 13th October 2021
Fantastic stay hotel staff where so helpful couldn't do enough for us from reception to restaurant staff for breakfast so we'll organised we loved our stay. And so close to Central Durham
Hotel reply...
Dear Wayne, Thank you so much for taking the time to share your experience. If you have a spare moment to copy your review onto our tripadvisor page we would be really grateful. https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html We hope to welcome you back again soon Radisson Blu, Durham Team
Wayne Garbutt said...
Stayed 13th October 2021
Fantastic stay hotel staff where so helpful couldn't do enough for us from reception to restaurant staff for breakfast so we'll organised we loved our stay. And so close to Central Durham
Caroline Mair said... Hotel has replied
Stayed 13th October 2021
We had a lovely stay as we always do. Courteous staff and nothing is a bother with them.
Hotel reply...
Dear Caroline, Thank you so much for taking the time to share your experience. If you have a spare moment to copy your review onto our tripadvisor page we would be really grateful. https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html We hope to welcome you back again soon Radisson Blu, Durham Team
A guest said...
Stayed 2nd October 2021
Stayed for 1 night very spacious and clean room with comfy bed and drinks facilties, Breakfast delicious. Staff friendly and helpful would definitely stay again.Thanks
Audrey Sewell said... Hotel has replied
Stayed 27th September 2021
Really enjoyed our stay at this hotel. Very clean and tidy.
Hotel reply...
Dear Audrey, Thank you so much for taking the time to share your experience. If you have a spare moment to copy your review onto our tripadvisor page we would be really grateful. https://www.tripadvisor.co.uk/Hotel_Review-g190832-d1176110-Reviews-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html We hope to welcome you back again soon Radisson Blu, Durham Team
Gary Mullen said...
Stayed 22nd September 2021
Radisson is always a chain of hotels that I expect that little bit more of quality and on arrival it met its expectations. Professional manner and due to my radisson points received parking free(normally £11). We were given room on 2nd floor and room was very spacious and very comfortable bed. The hotels location is perfect and within 10 minutes sitting in town square. Unfortunately you need to book ahead for the cathedral and castle, so will maybe do next time. Walked around town, loads of students but all really friendly. Went for a few drinks at sardines - gin bar and revolution and despite its location was very poor. We then went back to hotel to chill out for dinner booked at 8pm. 3 course at the collage restaurant, food was fab and happy to pay the extras. At this point I would like to pay attention to wonderful member of staff Kelsey who was very professional and made our visit to restaurant a very good one. She dealt with difficult customer and is a credit to radisson. We then left went to bar for a night cap and spent the drifting away on our comfy bed. Next morning unfortunately I was not feeling the best. We both made breakfast which had a great choice. My partner decided to go to the spa and pool which she said was really nice and relaxing. My reason for only giving 4 out of 5 is that when I left the reception had said that my payment did not go through on previous night. I advised that the payment was taken from my account, however was advised that I had to do it again. Therefore I am now in the process of trying to reclaim that money. This experience I should not have to deal with. Would I stay here again, definitely.
Andrew Gregory said...
Stayed 14th September 2021
Only real down points were teabags in the room were rotten and mouldy for one of the days and we left a charger in the room by accident when we checked out. We emailed for support as soon as we knew as we went out for a train ride and no one replied. We went back to the hotel on the Thursday evening about 6.30pm and we’re told no charger had been handed in, only to then receive an email to say a charger had been found the next morning but they wanted £5 to return it. We were in the hotel the evening before and told there was no charger left. We could have picked it up and saved on the postage. So that wasn’t a good experience. Randomly when we first arrived there were no bath towels in the rooms, this was rectified within an hour of reception being made aware though.
Louise Grant said...
Stayed 6th September 2021
Great location. Loved Durham a great little break away 3 course evening meal was fantastic food. All staff were very polite and lovely. Room was nice n spacious, carpet just needed a deep clean.
Elaine McCulloch said...
Stayed 23rd August 2021
Had a lovely overnight stay,rooms are very comfortable The food was excellent in the restaurant
Elaine McCulloch said...
Stayed 23rd August 2021
Had a lovely overnight stay,rooms are very comfortable The food was excellent in the restaurant
Colette Redhead said...
Stayed 22nd August 2021
A perfect short break. Centrally situated hotel. Helpful, pleasant staff, comfortable room, decent size swimming pool.
Michael Jordison said...
Stayed 13th August 2021
Nice clean hotel with very helpful staff.Goodsize room.Great location for going out and about in Durham. Plenty of choice at breakfast. Thank you to Catherine and Erin on reception and Lewis in the bar.
Jennifer Stephenson said...
Stayed 15th August 2021
this is a lovely hotel very attentive friendly staff room was sanitised and clean. near to town centre. The breakfast was excellent. The evening meal was very limited and not very good. My husband ordered the steak with a £10 extra charge this was very tough and he was unable to eat it.
A guest said...
Stayed 13th August 2021
Quick check in and room lovley and clean and really good situated along riverbank
Jayne Porter said...
Stayed 8th August 2021
Had a great overnight stay. Room was lovely very clean. Lovely thick towels in bathroom. Breakfast was excellent with plenty choice . Loved Durham and would stay bit longer next visit
A guest said...
Stayed 6th August 2021
Lovely hotel with very large clean rooms. Excellent position on the river. Close to centre and short stroll from cathedral.
D Skinner said...
Stayed 1st August 2021
Staff very pleasant, lovely room ovelooking the river, easy access into Durham city.Only downside was, not keen on buffet breakfast - too many people buzzing about,prefer table service but food was of a good standard, very tasty and restauarant manager really pleasant. Overall lovely experience would definitely go back.
jill portis said...
Stayed 5th July 2021
Perfect last minute night away x
Helen Ellison said...
Stayed 3rd July 2021
Lovely stay as always. We had a meal booked in the restaurant on the evening but struggled with childcare and the late booking, the staff were really understanding and helped us organise the food to be brought up to our room instead. We also had breakfast there and after I mentioned that I was a vegetarian, they went out of their way to cook me some amazing veggie sausages, they were delicious. Thank you!
BRYAN WILLIAMS said... Hotel has replied
Stayed 25th June 2021
Great stay. Room was perfect and total value for money. Location of the hotel is perfect too.
Hotel reply...
We're delighted you enjoyed your visit to our Durham hotel. If you have a moment to spare please share your experience on Tripadvisor. https://www.tripadvisor.co.uk/UserReviewEdit-g190832-d1176110-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html Hope to welcome you back again soon. Radisson Blu Durham team.
lorraine mellody said... Hotel has replied
Stayed 24th June 2021
Brilliant stay staff couldn’t do enough for us will definitely be back
Hotel reply...
We're delighted you enjoyed your visit to our Durham hotel. If you have a moment to spare please share your experience on Tripadvisor. https://www.tripadvisor.co.uk/UserReviewEdit-g190832-d1176110-Radisson_Blu_Hotel_Durham-Durham_County_Durham_England.html Hope to welcome you back again soon. Radisson Blu Durham team.
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