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Inn On The Prom Hotel, Lytham St Annes

11/17 South Promenade,, Lytham St Annes, FY81LU, UK

Guest Reviews

Overall Guest Rating

82%

steven pickles said...

54 %
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100%
60%

Stayed 24th October 2014

the standard rooms are very run down.curtains off rail just need hanging.bedhead made out of kitchen work tops.bedside cabinet broken.bath mouldy and bathtaps got old selant round them.our room was unbearable hot which made it very uncomfortable.been to inn on prom six timesand this is the last.rooms sub standard.glad to be home

Alison Greig said...

60 %
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80%

Stayed 13th October 2014

Hotel was very nice and clean. The bedroom could have benefitted from a thorough clean behind beds and having walls dusted. Beds were lovely and fresh. The food in the restaurant was first class. I would definitely recommend this hotel.

Alastair Murdoch said...

100 %
100%
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100%

Stayed 2nd October 2014

My wife and I very much enjoyed our recent two-night stay. Everything was first class. However, I was rather disappointed that the grand piano was wildly out of tune - when I was asked to entertain some other guests. Will we be pleasantly surprised on our next visit, I wonder?

Cat Pickles said...

94 %
100%
90%
90%

Stayed 27th September 2014

Lovely hotel, great staff. My only negative point was the hotel was uncomfortably hot!! The rooms had heating on which just wasn't needed. It made us not stay in the hotel during the day and made me not enjoy the meal. The food was lovely just way too warm to eat it! Rooms lovely and reception and bar staff lovely too.

Elaine Boyle said...

80 %
80%
80%
80%

Stayed 19th September 2014

We had a lovely time at this hotel. Perfect room overlooking the sea

William Logan said...

50 %
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70%
40%

Stayed 16th September 2014

Room shabby badly in need of refurbishment Breakfast buffet good but dinners poor choice location excellent reception area lounges good overall staff very pleasant and welcoming

Mrs Kerr said...

67 %
70%
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50%

Stayed 12th September 2014

Rooms were clean but on the small side, squeaky floor boards were a real problem from the room above. Food edible but nothing special,

Mr Callander said...

97 %
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100%

Stayed 12th September 2014

both enjoyed our stay excellent hotel will use again, staff pleasant and very helpfull

Noel Hudspith said...

67 %
70%
70%
60%

Stayed 14th August 2014

Not enough food options on the standard dinner menu without having to pay a surcharge.

C McFeat said...

64 %
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60%

Stayed 8th August 2014

Spent a 3 day break here with my daughter and her family. Everyone enjoyed it and children were well catered for. Mattress in double room was well worn and lumpy. Spa could do with updating.

Margaret McCue said... Hotel has replied

84 %
80%
80%
90%

Stayed 14th June 2014

our stay was most enjoyable nice pleasant hotel.

Hotel reply...

Many thanks for your comments we look forward to seeing you again soon

Margaret Cosgrove said...

67 %
30%
90%
80%

Stayed 13th June 2014

Standard rooms in desperate need of upgrade very dull poor state of repair kitchen work tops for headboards and dressing table top. Shower dripping constantly Decor very unprofessional .

Donna Fulton said...

84 %
70%
80%
100%

Stayed 4th June 2014

The hotel is in a super location for the beach and and shops. The food was very good. I understand they have a new chef. We were upgraded to a superior room, so we had no complaints other than the cheap carpet, it looked like underlay and it had lots of wrikles. Carpet layer should be called back to fix.

S Angus said...

67 %
80%
80%
40%

Stayed 2nd June 2014

Nice Hotel in good position we had a lovely superior room with sea view. No faults with breakfast but dinners were below standard i.e. first evening (hotel not busy)booked 7.30 p.m. meal Apparent that food had been prepared hours earlier and left around had gone dry etc. Complained re. this and for next evenings went to earlier sitting at 6.30 p.m. Although much more acceptable still feel choice could be improved with at least one tradional meal included. Apart from these negative comments we have to say all staff very understanding and helpful.

jean fielden said...

94 %
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90%

Stayed 27th May 2014

enjoyed our stay room and food very good.found drinks from the bar expensive

Steven Connor said...

80 %
80%
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80%

Stayed 23rd April 2014

Hotel was lovely had upgrade to boutique room which was brilliant huge room with sea view and huge balcony which was great as the weather was brilliant during our stay service and food were great and bar prices reasonable would go back to this hotel again .

Brian Reynolds said...

70 %
90%
70%
50%

Stayed 22nd February 2014

Little choice at buffet desserts at 7.30 sitting on Saturday night as it had not been restocked. Portion size on small side.

Carla Tait said...

70 %
70%
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80%

Stayed 29th October 2013

Stayed on a 2 night deal, came back to hotel on second day,after a horrendous soaking. Room appeared to only have had the bins emptied and the tea tray renewed. Pillows on bed propped up but actual bed just as we had left it and not a towel to be seen. Called reception for towels so we could shower and get out wet clothes, apologised and said someone would be up. 20 minutes later had to go down to reception myself to ask for towels. Would expect more from the inn as l have stayed there on numerous occasions.

Jennie Watson said...

80 %
80%
80%
80%

Stayed 13th October 2013

Nice hotel was great we could take our dog. Some of the staff could have been friendlier though. Felt the Happy Hour! At the bar was a con as it was only spirits that it included! Bar prices where very pricey. I would go again though as the room, pool, location and food where a very high standard.

J Laing said...

77 %
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80%

Stayed 2nd October 2013

We were very comfortable at the hotel and the food was very good.The staff very pleasant and chatted in a friendly manner. It would have been easier to have a walk in shower rather than a bath but apart from than it was great value.

Isabel MacDonald said...

94 %
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100%

Stayed 27th September 2013

Excellent break with a lovely outlook. Would return in the future. Food and staff were all lovely.

Julie Berry said...

77 %
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70%

Stayed 27th September 2013

We had a lovely stay at the inn on the prom. The room was a little dark and very hot but clean and comfortable and the staff where pleasant and service good, food was nice and enjoyed use of the pool would stay again.

F Watson said...

80 %
80%
70%
90%

Stayed 23rd September 2013

Enjoyed our stay at The Inn on the Prom, the staff were friendly and helpful. Our only complaint was they could have done with bettered trained restaurant staff.

John FYFE said...

90 %
90%
90%
90%

Stayed 10th September 2013

FIRST TIME IN ST ANNES BUT VERY IMPRESSED Hotel lovely and warm Food was lovely good value for the money Room was big ,plenty room to move around.Parked the car and got the bus into a wet and windy Blackpool. Glad we were staying in St Annes. Blackpool lights worth a visit. A great few days away .Would recommend the Inn on the prom.Staff very helpful

Sarah Wrighg said...

87 %
60%
100%
100%

Stayed 25th August 2013

Bathroom was a little on the small side and the room was very hot, other than that the food was really good and service in the Restaurant and public areas too. We were surprised and thankful for the bottle of wine and balloons it was a really nice touch. Thank you.