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Tinto Hotel, Biggar

Biggar Road, Biggar, ML126FT, UK

Guest Reviews

Overall Guest Rating

93%

Elizabeth Robb said... Hotel has replied

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Stayed 1st August 2016

Nice quiet hotel, great staff. Food in hotel is like pub food, but pub food done very well. Nice choice for breakfast. Room was very contemporary and clean. We will visit again.

Hotel reply...

Thank you for the lovely review. We look forward to welcoming you back.

wendy wilson said... Hotel has replied

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Stayed 31st July 2016

Lovely pleasant stay

Hotel reply...

Thank you, we do hope you will come back for another pleasant stay.

wilma Halliday said...

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Stayed 29th July 2016

Girl on reception was very nice, our room wasn't ready but she went away and hurried them up so we got in quickly! First impressions were of a hotel that probably 20 years ago would have been a lovely place, now however all areas are very dated and in need of tlc. Our room was two single beds pushed together cz bedding was clean tho, with duvets and bed runner, extra pillows in wardrobe but one of them was stained. Modern style double wardrobe but prehistoric dressing table/ drawers! Old fashioned sash windows that were rotten with peeling paint and were dirty inside and out! Cobwebs on curtain-rail! Bathroom large and adequate with shower over bath, again tho badly in need of revamp, black mould, rust and discoloured grout all around!! Threadbare towels!! We had dinner on first night which was lovely, plenty of choice! Only thing here was the steak pie was made using FROZEN pastry, clearly with quality of food this shouldn't be!!! Breakfast was lovely with plenty choice,. BUT!! I asked for a "milky coffee" the boy said there's milk on the table, I explained no, I would like one made fully with milk, at which point he lifted the small milk jug and took it away, he appeared 5mins later with a pot of filter coffee to which the said milk had been added!!!!!! I explained once again I would like a coffee made with fully hot milk, ten minutes later, when I had finished my bfast, he returned with another pot of filter coffee to which slightly more milk had been added! By this time I had lost the will to live!!!! Surely my request wasn't that hard! Also felt this hotel was VERY understaffed, you had to go ting someone through the day if you wanted a drink!! tails were listed on the drinks menu but when I asked for one I got told We don't do them??????? All in all we had a pleasant stay here for the price we paid, but luxury it certainly isn't. PS. Needing some entertainment at night, especially a Saay, as there is nothing to do!!

A guest said... Hotel has replied

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Stayed 30th July 2016

My Partner and I really needed a night away from it all and this Hotel done just that, our room was beautiful not to mention clean and the bottle of Red was such a lovely touch too (how did they know we loved a bottle of Red). Our Evening was lovely from the staff being so pleasant and friendly with us to our Evening meal, which was just beautiful and the presentation of it all was such a lovely touch too. Breakfast was decent but not the best.. But all in I'd definitely come back for the right deal.. Thank you

Hotel reply...

Thank you for taing the time to review Tinto Hotel, glad to hear you enjoyed stay. I would very much appreciate your feedback on breakfast so we may work on improving our service and what we offer, please email me on sales@tintohouse.com

R Clark said... Hotel has replied

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Stayed 26th July 2016

The hotel was excellent, our most enjoyable short break in recent years.

Hotel reply...

Fantastic, happy to hear you had such an enjoyable stay. We do hope to welcome you back again soon.

gerard murray said... Hotel has replied

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Stayed 29th July 2016

myself and mywife had a very nice overnight stay at the tinto house hotel .we had a lovely bright corner room .I believe it was room number 16. wewere given a free bottle of wine on arrival and the hotel allowed us to swap it for a nice bottle of rose.

Hotel reply...

Thank you for taking the time to post this lovely review. We are very happy to hear you and your wife enjoyed your stay. We do hope to see you again soon.

Margaret Templeton said... Hotel has replied

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Stayed 26th July 2016

Had a nice time here, walking Tinto Hill and weather pleasant. Friendly staff

Hotel reply...

Thank you for the nice review, we are happy to hear you enjoyed your stay. We do hope to welcome you back again.

Fiona Harris said... Hotel has replied

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Stayed 22nd July 2016

Nice hotel. Very relaxing. Food lovely and both food/drink are well priced. Would stay again.

Hotel reply...

Thank you, we look forward to welcoming you back.

A guest said... Hotel has replied

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Stayed 15th November 2014

only spent 1 night here, however I enjoyed my stay.

Hotel reply...

Thank you for taking the time to post a review. We are very pleased to hear you enjoyed your stay, we do hope to see you again.

A guest said... Hotel has replied

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Stayed 20th July 2016

Nice Hotel in pleasant surroundings very handy for an overnight stay on route to Borders. Staff friendly and helpful. Only complaint noisy guests at 1.20am but mentioned it to staff in morning and they apologised and said they had the matter in hand .

Hotel reply...

Thank you for the lovely review, so sorry you were disturbed during the night. We do hope it won't prevent you from coming to stay with us again.

caron dunn said... Hotel has replied

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Stayed 19th July 2016

Absolutely fantastic excellent food and service and staff lovely particularly the girl on reception who made a fuss over our wee chiwawa

Hotel reply...

Thank you for the great review. We hope you will visit again soon.

John Doherty said... Hotel has replied

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Stayed 16th July 2016

Had a lovely weekend @ Tinto house after walking Tinto hill on Saay. The rooms, service and food were all great. Very homely feel.

Hotel reply...

Thank you for the lovely review, very pleased to hear you enjoyed your stay. We do hope to have you visit with us again soon.

Louise Campbell said... Hotel has replied

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Stayed 16th July 2016

Fabulous food - not so fabulous room

Hotel reply...

Glad to hear you enjoyed your meals with us, I would be very grateful if you could email me more details of your room. sales@tintohouse.com

Andrew McMillan said... Hotel has replied

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Stayed 14th June 2016

Arrived slightly early but were allocated our room without any fuss. Room was good size and spotlessly clean. All staff from Reception to Restaurant and Houskeeping were friendly and efficient. Standard of food at Dinner and Breakfast was excellent. This was our second visit to the Hotel and would certainly return if looking to stay in the Biggar area.

Hotel reply...

Thank you for the lovely review. We are very pleased you enjoyed your stay and we look forward to seeing you again. All the best to you and yours from the Tinto team.

Ingrid Macnair said... Hotel has replied

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Stayed 28th May 2016

Lovely hotel in lovely location

Hotel reply...

Thank you for the lovely review, we look forward to seeing you again. All the best from the Tinto team.

margaret MORRISON said... Hotel has replied

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Stayed 27th May 2016

The tribute night with Adele was really good but the meal was disappointing the main meal was un-edible, compared to a fabulous meal in the restaurant on the Friday Night, the staff were all very helpful and pleasant and overall we enjoyed our weekend at the Tinto House Hotel

Hotel reply...

I am very sorry to hear you did not enjoy your meal on the Saturday night, I will pass your comments onto the chef. Very happy to hear you enjoyed your meal on the Friday night and the rest of your stay. We do hope you will stay with us again. All the best from the Tinto team.

marie mcdougall said...

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Stayed 14th May 2016

Hi, stayed at the hotel on saay for the Neil Diamond Tribute night. The entertainment was first class, however the meal was a bit of a let down. It took ages to be served and once it arrived it was so disappointing, There wasnt a great choice to begin with and the veg was rock hard. we were only glad that we had lunch before arriving at the hotel. On entering the hotel i noticed there was a dog in the dining room and didnt give this much thought until i went for breakfast the following morning and i could smell the dog. it put me off my breakfast. The staff at the hotel were nice and pleasant, however, we did feel that they were short staffed. The rooms were clean enough and beds really comfy when i eventually got to sleep after the ladies from the hen night running along the corrider banging doors and talking loudly with each other. I can understand people enjoying themselves but at 3.30am in the morning - not just wanted them to go to sleep.

A guest said... Hotel has replied

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Stayed 7th May 2016

Although hotel was in process of refurbishment it was clean and tidy.

Hotel reply...

Thank you for taking the time to review Tinto House Hotel. We hope to see you again for another stay. All the best from the Tinto team.

David Winning said... Hotel has replied

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Stayed 16th April 2016

Great night at tribute meals was good breakfast was excellent only issue was trying to regulate the shower.

Hotel reply...

Thank you for the nice review, we are working on this issue. We are happy to hear you enjoyed your stay and do hope to see you again soon. All the est from the Tinto team.

A guest said... Hotel has replied

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Stayed 16th April 2016

dark bedroom furniture - very dusty! Water pressure not good for showers - very poor Entertainment - Tribute Act Diana Ross & Motown Sound - Excellent :)

Hotel reply...

Thank you for taking the time to post a review. We are pleased you enjoyed the tribute night. We will look into the issues and work on improving in these areas. All the best from the Tinto team.

A guest said... Hotel has replied

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Stayed 19th March 2016

Fantastic tribute night, evening meal was very nice, plenty of choice, Rod Stewart played his heart and soul out - doing a little tribute to David Bowie and Bryan Ferry, then a fantastic set of Rod Stewart's. Very good atmosphere and everyone seemed to enjoy. Room was very nice and clean. Plenty of choice at breakfast. Perfect.

Hotel reply...

Dear Shirley Thwaites Thank you for the wonderful review, I will pass your comments onto Bob Wyper (Rod Stewart) and the chef's. We sincerely hope to see you again, if there is anything we can do for you for your next visit please do not hesitate to contact us. All the best from the Tinto team. sales@tintohouse.com (Elaine)

Fiona Somerville said... Hotel has replied

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Stayed 30th January 2016

Great night in the Tinto Hotel at the tribute night. Really good food and a lovely individually cooked breakfast. Comfortable room, although a little dated, especially the bathroom, but clean and warm with lovely views. Nice friendly staff andvdrinks were reasonably priced. Would stay again.

Hotel reply...

Thank you for the lovely review, we are working on refurbishing the rooms which are being done in stages, most needed first. We are glad to hear you enjoyed your stay and we look forward to welcoming you back again. All the best from the Tinto team.

A guest said... Hotel has replied

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Stayed 19th February 2016

Hotel staff, food and service was great. Our room was a bit dated but spotless clean. My friends rooms were lovely and had obviously been refurbished. I suppose when you have a pet you don't get the best of rooms although you do pay a good bit extra. We were there for an Olly Murs tribute night and must admit the guy was fantastic. Would definitely return

Hotel reply...

Thank you for taking the time to write a review, we appreciate all feedback. The room you were allocated was a dog friendly room and I am sure you can understand our policy is to keep pets out of the fully refurbished rooms which we often allocate to people who have pet allergies, as no matter how well a room is cleaned some people can still suffer the effects with their allergy if a pet has been in the room. The £12 pet charge is to cover the extra cleaning under taken by staff to do their best to remove all hair from the room. We are pleased to hear you enjoyed your weekend and that the tribute act was fantastic. We look forward to your return. All the best from the Tinto team.

Irene Marshall said... Hotel has replied

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Stayed 7th February 2016

We had a great overnight stay. The hotel was fresh and lovely. Beds were comfortable and room was stylish with great views. Loved it.

Hotel reply...

Thank you Irene for the wonderful review, your feedback is very much appreciated. I will pass your comments onto the team. We look forward to seeing you again here soon. All the best from the Tinto team.

James Rough said... Hotel has replied

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Stayed 22nd January 2016

Excellent hotel, friendly staff,very clean public areas, food fabulous and good portions. Recommend this hotel will go again.

Hotel reply...

Thank you for the recommendation and for your lovely review. We are very happy to read that you enjoyed your stay and we look forward to welcoming you back again. All the best to you and yours from the Tinto team.