Chevin Country Park Hotel & Spa, Otley

Stayed 17th May 2013

On arrival we were upgraded to a suite, which was fantastic!! It was my Birthday so this really did make it special. The staff in all areas were friendly and helpful. Leisure facilities were great. The 6 course taster menu was something that we originally thought we were not sure about .....but try it....it was fabulous!! We eat out a lot in some excellent restaurants, but this really did take some beating ....a definite "compliments to the chef". Thanks for a fab weekend. Lynn and Steve

Stayed 16th May 2013

Smooth checkin , clean room with open aspect yet dirty patio doors. Good food for dinner and breakfast though evening meal was slow. Didn't have time for the spa etc , this did look expensive at

Stayed 4th May 2013

Our May Break was value for money. We were pleasantly surprised to be given a Honey Moon Suite, as it felt more personal. The suite was spacious. The pond view was a delight, pretty, and filled with wildlife. That first day, we explored the grounds. The Hotel had a wedding on. It was nice to see the wedding parties enjoying themselves. Our suite had an outside Terrace and we relaxed with several drinks. The sun was even shining! Later on, we headed for the spa facilities. It was packed out, with 2 hen parties. The sauna and steam room were very small. We had no chance of usung the Jacuzzi and the outdoor hot tub. No locker for me, as the ladies changing room was cramped. However, we did manage to use some of the spa facilities. Bigger spa facilities would have been great. At least our Suite made up for the disappointment. Dinner on the first night was busy. The staff were rushed off their feet. A window view had become available, but they could not spare the time to set it up for us. We felt disappointed but it didnot spoil our evening. Staff were friendly and the food was delicious. Compliments to the Chef. The second night was even better as the staff were able to be more attentive. Service had improved, due to numbers being reduced. The atmosphere was lighter and we had a much better view of the wildlife. The food was excellent. Compliments to the Chef again. On the day of checkout, we said our farewells. We truly had a lovey break. We did not go home directly as the sun was shining. The Chevin walks were beckoning us. The views were fab! We love trying new places and we were not disappointed with our choice of venue. It was value for money and we would certainly visit again.

Stayed 28th April 2013

Excellent staff, food and spotlessly clean, only downside was that our room ( no.15 )was very small and cramped for double occupancy with little free surface space,only 1 bedside table. Apart from the room an enjoyable stay.

Stayed 14th April 2013

Very comfortable hotel with good facilities. Food presentation excellent, but could done with a little more quantity. Staff made us very welcome.

Stayed 7th April 2013

We all really enjoyed our stay at chevin country park hotel, weve stayed before and definatly will stay again and again... very relaxing.. love the log cabins... 5 star all the way...

Stayed 28th March 2013

lovely relaxing break in good surroundings. This is our second visit and we will be returning again.

Stayed 25th March 2013

MY WIFE AND I STAYED FOR 3 NIGHTS DINNER,BED&BREAKFAST AND CANNOT PRAISE THE STAFF HIGHLY ENOUGH.WE WERE UPGRADED TO A SUPERIOUR ROOM WHICH WAS LOVELY WARM AND COSSY.POOL COULD DO WITH A BIT OF A CLEAN UP AS THE WATER WAS COLD AND DIRTY LOOKING,BUT EVERYTHING ELSE FINE.

Stayed 24th March 2013

had a very enjoyable stay, children loved the pool and jaccuzi ,loved the seperate mezzanine sleeping area, hotel very clean and good service . very easy to hear people in next rooms

Stayed 17th March 2013

excellent stay,great food from 6 course menu,slight delays in restaurant,don't know if waitresses were looking after specific tables,but not a big issue

Stayed 4th March 2013

Staff and food were excellent. However, the hotel id requiring some upgrading.e.g. carpets in room was dirty, like wise the couch. and the couches in some lounges wer worn and torn

Stayed 1st March 2013

Had a very nice one night stay at the Chevin Country Park Hotel the food was excellent and the hotel was welcoming. Booked an upgrade room and we were allocated what appeared to be a family room with double bed and two single beds the suite must have been the additional two chairs. I don't think the cost of the upgrade was worth it. On saying this the room was well presented and very comfortable. There was a lack of toilertries in the bathroom as we were given just shampoo and body lotion!. Apart from these few gripes the Chevin was a welcome relaxing break.

Stayed 25th February 2013

The log cabins are pleasantly decorated but the walls are paper thin which means you can hear everything that goes on in neigbouring rooms. Also external phone calls were not put through to my room in the evenings. The callers were put on hold indefinitely. When I spoke to the hotel about the problems I received an excellent response and a new room for my final night.

Stayed 18th February 2013

Great offer, really good room and food.

Stayed 17th February 2013

More attention to detail when cleaning bedrooms. Dust and cobwebs found. Bed linen almost spotless with few stains on bed cushions. Febreeze? Bedroom needs updating and fixing properly. A carpenter and tiler would have apolexy! Needs air freshners as window was awkward to open. No toilet brush either. Kettle needed descaling too. Food was quality and nicely presented. Matre de very professional but younger members needed bit more training. Nice to use gym and spa facilities however cleanliness was a major issue. Scum line and dirt in pool. Water murky in hot tub and unclean smell in steam room. Changing rooms might be cleaned properly annually due to dust. All showers weren't very powerful. Location good with walks and views abundant. Need transport to get anywhere with life though. Good for what we payed on a deal but would never pay full asking price. If cleaner, would get another star rating.

Stayed 14th February 2013

2nd time of visiting - not disappointed

Stayed 12th February 2013

The outlook of the hotel is lovely and it is set in gorgeous surroundings. The staff were friendly. The standard double was a bit on the small side and the bathroom was dated. The 6 course meal was good but the service was very slow and there were big gaps in between the courses. Gym and spa were good

Stayed 1st February 2013

The staff at the Hotel gave us a lovely warm welcome, in fact every staff member was courteous and helpful and seemed to have "pride in their job". Hotel was comfortable and our room just the right temperature. Our two night break was very good value for money (we stayed in a hotel room overlooking the Spa (which we made full use of). We had taster meal on first evening which was very appetizing and unusual. I especially liked the breakfast choice - cinnamon toast, bacon and maple syrup (delicious). Hotel is set in a lovely peaceful area and we enjoyed our walk down into Otley (staff gave us directions) although it should be pointed out to would be walkers that it is a very steep walk and not for the faint hearted. The hotel could do with being spruced up a little however it has real character and we will definitely return in the near future.

Stayed 3rd January 2013

Food and facilities were excellent. Lakeside lodge was nice and enjoyed being outside the hotel. Service was friendly but seemed stretched due to understaffing. Overall we really enjoyed our stay.

Stayed 4th December 2012

another excellent stay at Chevin. Unfortunately no rooms in the main building, however the lodges have had a very nice makeover. very well furnished and warm and cosy. Food excellent along with very friendly staff. Well Done Chevin !!!

Stayed 27th November 2012

We had a lovely stay, as it was my partners birthday the receptionist upgraded us to the Dales suite which had a hot tub which made the stay extra special. The deal we booked included breakfast and 6 course taster menu each night, the food was lovely and what a selection for breakfast.The staff were really friendly and attentive and we wouldn't hesitate to recommend the hotel to friends & family.What a great deal for the money we paid

Stayed 25th November 2012

We enjoyed our stay. On a cold wet weekend it was warm in all areas of the hotel. Nice room. Booked a romantic break, but had to ask twice for the champagne and chocolates which were included in the break offer. Pleasant spa.

Stayed 21st November 2012

We had a lovely stay and especially enjoyed our meals in the restaurant.

Stayed 7th November 2012

Thankyou for another lovely stay at Chevin Park. The weather was kind to us this time and we could actually see the lake and surroundings after a very foggy time last year. We asked for a room in the hotel rather than a chalet this year. When we arrived the room we were allocated was dark and small. Kindly and without fuss the receptionist moved us to a very large quiet room which helped us to enjoy our stay much better. We recommended this hotel to our friends last year and they have been and enjoyed their short break also. Please dont alter anything, we like it as it is!!!

Stayed 5th November 2012

I was not aware when booking a room at this hotel, that it was lodge accomodation, and this was not to my liking. The bedroom itself was fine, but was a bit remote and the adjacent door appeared to have been forced at some point in the past. I only had breakfast which again was fine, served quickly, with the bacon a tad overcooked in the oven. The bar was incredibly warm, too much so, and the quality of the lager being served was a little to be desired. The service was good, although the printer broke down as I was checking out and as such did not get a copy of my bill until the Sunday by email which was not a problem for me. Overall, not sure i would stay there again, unless sure of a room in the main block!