Chevin Country Park Hotel & Spa, Otley

Stayed 24th March 2013

had a very enjoyable stay, children loved the pool and jaccuzi ,loved the seperate mezzanine sleeping area, hotel very clean and good service . very easy to hear people in next rooms

Stayed 17th March 2013

excellent stay,great food from 6 course menu,slight delays in restaurant,don't know if waitresses were looking after specific tables,but not a big issue

Stayed 4th March 2013

Staff and food were excellent. However, the hotel id requiring some upgrading.e.g. carpets in room was dirty, like wise the couch. and the couches in some lounges wer worn and torn

Stayed 1st March 2013

Had a very nice one night stay at the Chevin Country Park Hotel the food was excellent and the hotel was welcoming. Booked an upgrade room and we were allocated what appeared to be a family room with double bed and two single beds the suite must have been the additional two chairs. I don't think the cost of the upgrade was worth it. On saying this the room was well presented and very comfortable. There was a lack of toilertries in the bathroom as we were given just shampoo and body lotion!. Apart from these few gripes the Chevin was a welcome relaxing break.

Stayed 25th February 2013

The log cabins are pleasantly decorated but the walls are paper thin which means you can hear everything that goes on in neigbouring rooms. Also external phone calls were not put through to my room in the evenings. The callers were put on hold indefinitely. When I spoke to the hotel about the problems I received an excellent response and a new room for my final night.

Stayed 18th February 2013

Great offer, really good room and food.

Stayed 17th February 2013

More attention to detail when cleaning bedrooms. Dust and cobwebs found. Bed linen almost spotless with few stains on bed cushions. Febreeze? Bedroom needs updating and fixing properly. A carpenter and tiler would have apolexy! Needs air freshners as window was awkward to open. No toilet brush either. Kettle needed descaling too. Food was quality and nicely presented. Matre de very professional but younger members needed bit more training. Nice to use gym and spa facilities however cleanliness was a major issue. Scum line and dirt in pool. Water murky in hot tub and unclean smell in steam room. Changing rooms might be cleaned properly annually due to dust. All showers weren't very powerful. Location good with walks and views abundant. Need transport to get anywhere with life though. Good for what we payed on a deal but would never pay full asking price. If cleaner, would get another star rating.

Stayed 14th February 2013

2nd time of visiting - not disappointed

Stayed 12th February 2013

The outlook of the hotel is lovely and it is set in gorgeous surroundings. The staff were friendly. The standard double was a bit on the small side and the bathroom was dated. The 6 course meal was good but the service was very slow and there were big gaps in between the courses. Gym and spa were good

Stayed 1st February 2013

The staff at the Hotel gave us a lovely warm welcome, in fact every staff member was courteous and helpful and seemed to have "pride in their job". Hotel was comfortable and our room just the right temperature. Our two night break was very good value for money (we stayed in a hotel room overlooking the Spa (which we made full use of). We had taster meal on first evening which was very appetizing and unusual. I especially liked the breakfast choice - cinnamon toast, bacon and maple syrup (delicious). Hotel is set in a lovely peaceful area and we enjoyed our walk down into Otley (staff gave us directions) although it should be pointed out to would be walkers that it is a very steep walk and not for the faint hearted. The hotel could do with being spruced up a little however it has real character and we will definitely return in the near future.

Stayed 3rd January 2013

Food and facilities were excellent. Lakeside lodge was nice and enjoyed being outside the hotel. Service was friendly but seemed stretched due to understaffing. Overall we really enjoyed our stay.

Stayed 4th December 2012

another excellent stay at Chevin. Unfortunately no rooms in the main building, however the lodges have had a very nice makeover. very well furnished and warm and cosy. Food excellent along with very friendly staff. Well Done Chevin !!!

Stayed 27th November 2012

We had a lovely stay, as it was my partners birthday the receptionist upgraded us to the Dales suite which had a hot tub which made the stay extra special. The deal we booked included breakfast and 6 course taster menu each night, the food was lovely and what a selection for breakfast.The staff were really friendly and attentive and we wouldn't hesitate to recommend the hotel to friends & family.What a great deal for the money we paid

Stayed 25th November 2012

We enjoyed our stay. On a cold wet weekend it was warm in all areas of the hotel. Nice room. Booked a romantic break, but had to ask twice for the champagne and chocolates which were included in the break offer. Pleasant spa.

Stayed 21st November 2012

We had a lovely stay and especially enjoyed our meals in the restaurant.

Stayed 7th November 2012

Thankyou for another lovely stay at Chevin Park. The weather was kind to us this time and we could actually see the lake and surroundings after a very foggy time last year. We asked for a room in the hotel rather than a chalet this year. When we arrived the room we were allocated was dark and small. Kindly and without fuss the receptionist moved us to a very large quiet room which helped us to enjoy our stay much better. We recommended this hotel to our friends last year and they have been and enjoyed their short break also. Please dont alter anything, we like it as it is!!!

Stayed 5th November 2012

I was not aware when booking a room at this hotel, that it was lodge accomodation, and this was not to my liking. The bedroom itself was fine, but was a bit remote and the adjacent door appeared to have been forced at some point in the past. I only had breakfast which again was fine, served quickly, with the bacon a tad overcooked in the oven. The bar was incredibly warm, too much so, and the quality of the lager being served was a little to be desired. The service was good, although the printer broke down as I was checking out and as such did not get a copy of my bill until the Sunday by email which was not a problem for me. Overall, not sure i would stay there again, unless sure of a room in the main block!

Stayed 5th November 2012

We had to be upgraded as the initial room had several problems, lights not working, radiator/towel rail not working, shower almost impossible to stand under in bath due to sloping ceiling, and when it was on made horrendous noise! New room was executive and very nice though bathroom had slight smell, wobbly toilet seat and again radiator didn't work. Also the use of wood on the walls and ceilings while giving the "log cabin effect" made the rooms quite dark and sometimes it was hard to see into wardrobes. Overall the hotel though in a lovely situation could perhaps do with a bit of work on the rooms to bring them up to scratch.

Stayed 27th October 2012

We had a relaxing and enjoyable stay, but the service was slow in the bar.

Stayed 15th October 2012

extreemly helpfull and friendly staff and have already recommended this hotel to friends

Stayed 14th October 2012

GREAT PLACE FOR A SHRT BREAK.FEELS LIKE YOUR IN THE STATES OR CANAADA,GREAT LOCATION.

Stayed 2nd October 2012

another excellent stay at chevon country park hotel. staff are very pleasant, rooms comfortable, food to die for. only 10 minutes from leeds/bradford airport. 20 minutes into Harrogate. highly recommended

Stayed 1st October 2012

As a three star hotel, it was as we expected. Staff were very friendly and we were upgraded to a superior room on request and as per the offer. We felt that the offer price gave us very good value for money. Rooms were clean and freshened up each day.

Stayed 30th September 2012

The staff was really friendly and helpful on checking in. The accommodation was clean and tidy, ive got to say the food was beautiful and would defintely stay there again. Would reccomend to friends and family

Stayed 27th August 2012

We had booked a 3 night stay at the Chevin Country Park Hotel & Spa and ended up leaving after only 1 night. The bathroom of the first room we were allocated had dirt in the toilet and mould in the shower. The bathroom of the second room we were allocated was worse. Also, it was joined on to one of the lodges and the walls were so thin we could hear every noise from next door, even when they were just speaking.. To be fair on the management they did not charge us for the one night we did stay but I wouldn't stay at this hotel again.