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Waterfront Southport Hotel, Southport

Promenade, Southport, PR90DZ, UK

Guest Reviews

Overall Guest Rating

83%

Colin Devitt said...

87 %
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Stayed 16th November 2013

Lovely hotel , food excellent ,

michael lee said...

100 %
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Stayed 16th November 2013

everything wonderful. staff, service, food room etc were top class

Claire Ward said...

100 %
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Stayed 9th November 2013

We stayed at the ramada plaza for our first wedding anniversary and the hotel was of very high standard. The room exceeded our expectations as did the food and service. We will definitely be going there again some time soon. We paid

S Watson said...

100 %
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Stayed 30th October 2013

wonderful hotel, wonderful price thank you very much

Leslie Wilkes said...

90 %
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70%

Stayed 30th October 2013

Had a fantastic stay. Two nights DBB and one BB. Looked after very well by the staff, a lovely, modern hotel in an excellent location with secure, underground parking. The food generally was very good but I was served a hard, dry lamb shank on one night. It wasn't worth raising the issue at the time because it was still edible and had I had it replaced my wife would've been eating on her own whilst I waited. No other issues and I would definitely stay there again.

Edward Frost said...

87 %
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Stayed 28th October 2013

We really enjoyed our stay. The breakfasts are excellent! Evening meals were ok but not 4 star standard! Staff are all very friendly and helpful.

Paul Clarke said...

80 %
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Stayed 22nd October 2013

Almost excellent but dining experience and quality of food lets hotel down.

John Harris said...

97 %
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Stayed 20th October 2013

My first time using Classic Britain and the whole experience especially the hotel was superb. Excellent value will use this service again.

Lynn Crainey said...

77 %
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70%

Stayed 17th October 2013

Would return again.

Mrs Bulloch said...

87 %
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Stayed 15th October 2013

There was confusion initially at reception because we had two separate booking reservations, each for three nights, running consequetively. Reception staff seemed to be unaware of how Classic Britain organise the bookings. On two evenings out of four our table for dinner was not ready at the time we had booked because the hotel was busy with group bookings.

Sandra Marfleet said...

100 %
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Stayed 14th October 2013

Had a very pleasant stay once again. Staff all friendly and helpful. Hotel in a great location for all amenities.

David Stewart said...

67 %
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Stayed 13th October 2013

RETURN VISIT TO HOTEL. Staff efficient rather than friendly. Basic customer service issues not expected in 4 star hotel. such as, only one Sherry glass avail for an aperitif at 7.30pm sunday night ! . No ground black pepper for dinner on Monday night !.

Alastair Brooks said...

90 %
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70%

Stayed 7th October 2013

We had a lovely stay at Ramada Plaza Hotel, and would rate the staff and the food First Class.

william clark said...

80 %
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Stayed 6th October 2013

Just spent a great few days with friends at the Ramada Plaza Hotel. It was first class. Would have no hesitation in returning.

J Dyson said...

100 %
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Stayed 30th September 2013

We have thoroughly enjoyed our 4 night break at this hotel. The food was delicious, well cooked & presented. All areas of the hotel were clean & welcoming & the staff efficient & approachable. We shall be visiting again.

Robert Young said...

84 %
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Stayed 26th September 2013

Unfortunate that leisure pool is across the road and not on site

Billy Kyle said...

90 %
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Stayed 24th September 2013

1st class hotel right in middle of town at seafront. Rooms, service and food all excellent. Travelled with our 2 year old and all staff great with him. Look forward to going back

doreen smallshaw said...

97 %
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90%

Stayed 18th August 2013

excellent hotel.stayed here several times and will return again.we had an issue with the evening meal which was resolved immediately without fuss.great friendly staff.

Peter Connor said...

70 %
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Stayed 18th August 2013

Very nice hotel, centrally located. Excellent room with good facilities. Underground car parking was excellent. Bar service could be better.

Julie Houghton said...

94 %
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Stayed 29th July 2013

Recently had a two night stay which was excellent. The staff were friendly and nothing was too much trouble. The rooms were modern, spacious and clean. I will definitely be booking another short break at this hotel and would highly recommend the Ramada Plaza.

John Phillips said... Hotel has replied

100 %
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Stayed 2nd July 2013

First Class

Hotel reply...

Dear Mr Phillips, Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport. Thank you also for taking the time to review your experience. We aim to exceed the expectations of each induvidual guest and I'm delighted that we managed to achieve our aim throughout every aspect of your stay with us. I have passed your review onto the team and we hope to welcome you back soon. Thomas Kennedy Deputy Manager

kevin watson said... Hotel has replied

94 %
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Stayed 21st June 2013

We had an excellent time at this hotel could not fault any part of it. Good food good entertainment, lovely room . will be back.

Hotel reply...

Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport. Thank you also for taking the time to review your experience with us. I'm delighted that you enjoyed your stay and that we managed to exceed your expectations throughout every aspect of your experience. I have passed your comments onto the team and we hope to welcome you back here soon. Thomas Kennedy Deputy Manager

jayne brown said... Hotel has replied

100 %
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Stayed 28th May 2013

Lovely hotel, friendly helpful staff, warm cosy bedroom - with lovely view and comfy beds with lots of pillows! Food gorgeous, kiddies meal equally lovely our girls loved each course which was excellent value . Can't fault the hotel or staff and we will definately be stopping again when we next visit Sourhport!

Hotel reply...

Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport. Thank you also for taking the timw to review your experience with us. I'm delighted that we managed to exceed your expectations during your stay and I have passed your feedback onto the team. We hope to welcome you back soon. Thomas Kennedy Deputy Manager

Margaret Isherwood said... Hotel has replied

94 %
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Stayed 27th May 2013

This was our second stay and again, cannot fault this hotel. Very comfortable rooms, really good breakfast (with a "to order" menu in addition to the usual buffet). Our evening meal was delicious. All in all a lovely stay and would not hesitate to return.

Hotel reply...

Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport. I'm delighted that we managed to exceed your expectations and we hope to welcome you back here soon. Thomas Kennedy Deputy Manager

Anne Morrison said... Hotel has replied

90 %
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Stayed 26th May 2013

Everything ACE

Hotel reply...

Thank you for choosing The Ramada Plaza as your preferred choice of accomodation for your recent visit to Southport. Thank you also for taking the timw to review your experience with us. I'm delighted that we managed to exceed your expectations during your stay and I have passed your feedback onto the team. We hope to welcome you back soon. Thomas Kennedy Deputy Manager