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Ardoe House Hotel and Spa, Aberdeen

South Deeside Road, Aberdeen, AB125YP, UK

Guest Reviews

Overall Guest Rating

84%

George Hird said...

77 %
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Stayed 10th July 2015

Throughly enjoyed our stay, dinner menu was slightly restricted for our tastes, but what we both had was delicious.

Susan Coulter said... Hotel has replied

94 %
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Stayed 2nd May 2015

A lovely hotel which my husband and I would recommend. Beautiful food, my only grumble being the self service cooked breakfast not being hot enough. Also took one point off for service as the morning paper my husband requested was not delivered until afternoon (someone obviously had to go and get one).Food and Service in the restaurant spot on both nights we were there.

Hotel reply...

Dear Undisclosed, Thank you for taking the time to review our property on Classic Britain. I am very pleased to read that you would recommend our property and I am glad to see that you enjoyed the food. Thank you for pointing out the slight issue of the paper and the temperature of the breakfast buffet, I most certainly will pass the message onto the Team. If you would like to discuss this further, please do not hesitate to contact us via email at h6626-dm@accor.com We are looking forward to welcoming you in our property again soon. Warm Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

I Gray said... Hotel has replied

90 %
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Stayed 29th April 2015

the hotel was quiet and in a country setting, the room was tidy and spacious, the shower was large with plenty of room in the toilet. the staff were very helpful and talkative in all a nice stay

Hotel reply...

Dear I Grey, Thank you for taking the time to review our property on Classic Britain. I am glad to read you like our property and that you had a nice stay. We are looking forward to welcoming you again in the future. Warm Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

Marian Jackson said... Hotel has replied

80 %
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Stayed 17th April 2015

Lovely stay for our anniversary

Hotel reply...

Good morning Mr. Jackson, Thank you very much for taking the time to review our property. I am glad to read that you had a lovely stay for your anniversary and we are all looking forward to welcome you in our property again soon. Warm Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

Louise MacKenzie said... Hotel has replied

90 %
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Stayed 10th April 2015

Fantastic hotel, food absolutely delicious.

Hotel reply...

Dear Undisclosed, Thank you for taking the time to review our hotel. I am delighted to read that you had a fantastic stay and that the food met your expectations. We are looking forward to welcome you in our property again Warm Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

Avril Currie said... Hotel has replied

64 %
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50%

Stayed 20th March 2015

Sorry the swimming pool was in another building!! . The wine list wasn't up to much nor were the food choices. Breakfast the first morning was a bit cold.We had to move room as the shower temperature was out of kilter but it took two requests on both days of our stay

Hotel reply...

Dear Avril, Thank you for taking the time to review our property on Classic Britain. I am suprise to acknowledge that you were not happy with the food selection and that you experienced some problems with our food selection for breakfast. I will pass your message onto our Restaurant Manager but if you would like to discuss this further please do not hesitate to contact us at h6626-dm@accor.com and we will be happy to assist you. Our Spa and Leisure facilities are in a different building but this one is easily accessible via our link corridor located at the second floor. I will also passed the comments on to our maintenance team for them to have a look at the issue you experienced in the room. I hope to be able to welcome you in our property again soon. Kind Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

George Ainslie said... Hotel has replied

77 %
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Stayed 8th February 2015

Great hotel, great food, cold bathroom

Hotel reply...

Dear George, Thank you for taking the time to review our hotel. I am happy to read that you liked our property and that you were satisfied with the food. I am sorry to hear that the bathroom was cold, we do provide extra heat at reception upon request. We are looking forward to welcome you in our property again soon. Warm Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

ashley Mackay said...

100 %
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Stayed 6th February 2015

Great stay :) lovely hotel

James McFadyen said... Hotel has replied

100 %
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Stayed 20th January 2015

Very good

Hotel reply...

Dear James, Thank you for leaving your comment on Classic Britain. I am glad to read that you liked our property and we are looking forward to welcoming you at the hotel soon. Warm Regards, Gloria Milani Rooms Sales Manager Mercure Aberdeen Ardoe House Hotel and Spa

ALEXANDER STORRIE said...

57 %
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70%

Stayed 9th January 2015

Unfortunately had to report items of clothing had been left by previous occupant on the floor of wardrobe. A disappointing end to an otherwise most enjoyable stay.

Ian Jones said...

77 %
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Stayed 31st December 2014

We considered the 2 night Hogmanay break to be a good VFM experience. The staff were really good (not quite so the entertainment reception staff though, which I have fed back direct to the hotel)and the singer who performed throughout the second night buffet meal was excellent - an ideal accompaniment to the dinner. The Segway experience was a real hoot, especially on New Year's Day!!

Andrea Strachan said...

90 %
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Stayed 29th November 2014

Beautiful hotel, excellent check in from Bruno. Paid extra for feature room and really were delighted with the accommodation. Blairs Restaurant is a delight, food of a very high standard both for dinner and breakfast. My husband had the Eggs Royale for breakfast and said they were cooked to perfection. Although the supplements that are added to some of the courses at dinner may seem expensive they are well worth it. Staff very helpful and friendly.

John McMahon said...

84 %
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Stayed 14th November 2014

Excellent setting all staff very friendly and helpful.

Angus Wallace said...

87 %
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Stayed 7th November 2014

Excellent hotel and facilities, very helpful staff.

Mark Mellor said...

94 %
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Stayed 1st November 2014

Excellent food, very friendly and efficient service and a clean and comfortable room all added up to one of our best hotel experiences for a long time. Highly recommended and we'll definitely book Ardoe House Hotel when we're next in Aberdeen.

William Riddell said...

87 %
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Stayed 26th October 2014

Really good value with Sunday night special deal.Breakfast was best ever with peaceful surroundings and top quality food. Swimming pool and spa very relaxing.

Mr Wood said...

100 %
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Stayed 24th October 2014

Without doubt one of the finest hotels we have stayed in

Hayley Milne said...

90 %
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Stayed 24th October 2014

We had a lovely stay at Ardoe House, the food, staff and facilities were amazing.

I Mitchell said...

87 %
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Stayed 16th October 2014

This was an excellent hotel, with great facilities and a truly nice staff. It has improved a lot since I was last here about 10 years ago. Great value through Class ic Britain

Andrew Gillies said...

94 %
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Stayed 30th August 2014

Excellent stay, all first class service and food amazing, a bit expensive for drinks though.

Tracy Edgar said...

80 %
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Stayed 23rd May 2014

The hotel itself had a lot of character. The grounds were well maintained and full of wildlife. We met some lovely people when we wined and dined in the bespoke restaurant. Staff were friendly and entertaining. They aimed to please. The chef deserves recognition for his creativity. Food was delicious and well presented. Spa facilities were adequate. The steam room lived up to its name. Our room was spacious but it could do with an update. Other than that we had a lovely romantic, anniversary break. Tracy and David South Tyneside

Donald Morrison said...

97 %
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Stayed 2nd May 2014

Spacious rooms, superb food and excellent staff all very courteous and friendly. Enjoyed our stay but would advise to check if there is a wedding on as we had a very noisy and disruptive night from 2am until 6am on the Sunday night of our stay.

Mr Wood said...

87 %
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Stayed 26th April 2014

First class please e.mail me if you have the. Same deal again

Edward Mitchell said...

90 %
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Stayed 25th April 2014

Staff in all areas where very helpful and friendly.food and service very good. negative points when asked staff if they could light the fires as it was chilly that day they returned to say manager would not allow,log fires would have added great first impression for visitors.

Catherine McPherson said...

97 %
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Stayed 22nd April 2014

All staff very friendly and welcoming. Would visit again.