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Scotlands Spa Hotel, Pitlochry

40 Bonnethill Rd, Pitlochry, PH165BT, UK

Guest Reviews

Overall Guest Rating

77%

phillip akrigg said... Hotel has replied

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Stayed 21st October 2013

we got a special 3 night deal at this hotel. it is a 3star but we recieved 5star service and food

Hotel reply...

Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald

Stephen Moss said... Hotel has replied

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Stayed 21st October 2013

Enjoyed our stay at the Scotland's hotel in Pitlochry . Rooms good, food very good and all the staff were friendly and helpful. Will deffinately come here again

Hotel reply...

Thank you for your lovely comments and gllad your stay with us was an enjoyable one. Regards Donald

Elaine Ritch said... Hotel has replied

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Stayed 18th October 2013

Really great deal - we had a great time. The staff could not have been more helpful,particularly in the restraunt. Comfy, warm,accomadting, great time was had by all

Hotel reply...

Thank you for your lovely kind review and hope you'll be returning again soon Regards Donald

A Connor said... Hotel has replied

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Stayed 14th October 2013

Hotel is tired - bedroom clean and reasonable size but I would not use shower as it was disgraceful and badly needing grouted. Breakfast was fine with good variety but choice of main course on set dinner menu was very poor as were portions. Price shown for dinner on set menu (excluding coffee) was

Hotel reply...

Thank you for your comments, sorry you feel that our rooms are we do get them re-painted twice yearly and were not due a refurb as yet. We do have upgraded rooms but they are charged at a supplemented rate. I'm glad my staff looked after you during your stay with us. Regards Donald

Ralph Douglas said... Hotel has replied

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Stayed 14th October 2013

very enjoyable stay, staff freindly, food and room good, will be back

Hotel reply...

Thank you for all your lovely comments and see you again soon then Regards Donald

Anne Merritt said...

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Stayed 14th October 2013

Breakfast was fine nice hot plates, food hot but evening meal not good,leisure facilities were ok,bedroom not in a good place big outside aircon fans went on at 7am-10.30pm so no long lie.hotel in good position in centre of Pitlochry.

margaret owen said... Hotel has replied

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Stayed 14th October 2013

classic Britain we had lovely time at Scotland hotel in Pitlochry this was our 2nd time there my husband said the breakfasts are great the food was very nice and the staff nice and helpful room was nice and clean the bathroom needs a bit updater, but clean we will go back to that hotel as we had a good time

Hotel reply...

Thank you for all your lovely comments glad you enjoyed your stay with us Regards Donald

Gordon Roe said... Hotel has replied

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Stayed 13th October 2013

at first sight the hotel seems to be very run down and in need of much refurbishment. In fact my wife initially refused to stay in the hotel and said that she would rather lose her money rather than stay in such a ' dirty, smelly place.' However, after much deliberation I persuaded my wife to at least give it a try. We were given a room in the Bank house which at first seemed a better option than actually staying in the hotel. But within 30 min I had become very wheezy and we were itching all over. When we checked the cushions they were full of feathers(in our booking form I had specifically asked for a room with no feathers as I have an allergy) and the bedding was full of fleas(someone with a dog had previously used the room)

Hotel reply...

Thank you for your review, you must remeber the room you eventually took was not your original room so yes the cushions were what all our rooms have, i think that was just your alergies acting up as the room you were allocated has never had a dog in for 4 months. Regards Donald

Elaine Neilson said... Hotel has replied

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Stayed 13th October 2013

Great location,lovely pool and food with friendly service.

Hotel reply...

Thank you for all your lovely comments and glad you enjoyed your stay with us Regards Donald

Mrs Thomson said... Hotel has replied

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Stayed 11th October 2013

The hotel was excellent, staff were very friendly and very helpful, rooms were very clean the food was good, can, t fault anything would definitely go back and would recommend it to other people

Hotel reply...

Thank you for all your lovely comments your welcome back anytime :) Regards Doanld

MAUREEN BYRNE said... Hotel has replied

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Stayed 30th September 2013

Great hotel stayed many times,love it.Lovely room,great food and friendly staff.Always enjoy swim etc and hope to return soon.

Hotel reply...

Thank you for your lovely review and hope we'll see you again soon Regards Donald

Robert Rothon said... Hotel has replied

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Stayed 22nd September 2013

At first we were offered a room overlooking the kitchen and there was noise from the kitchen air conditioner so we asked for another room. The new room was much better and was very quiet. I would advise anyone wishing to stay at this hotel not to take the rooms overlooking the kitchen No. 204 was one of them.

Hotel reply...

Thank you for your review, the kitchen fans get turned off every night before 9pm so not too noisy. Regards Donald

Margaret Templeton said... Hotel has replied

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Stayed 3rd October 2013

Very comfortable bedroom although little small. Staff friendly. Breakfast excellent, dinner meals good.

Hotel reply...

Thank you for taking the time to review your stay with us, glad your break with us went welland that my staff looked after you. Regards Donald

Dave Dickie said... Hotel has replied

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Stayed 24th September 2013

we enjoyed our stay staff were helpful and friendly .food was excellent,rooms and bed clean and comfortable, would go again.

Hotel reply...

Thank you for your review and glad you had a good stay with us and we hope you'll return again soon Regards Donald

john murphy said... Hotel has replied

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Stayed 28th September 2013

Leisure facilities good, reception staff welcoming. Food was a real let down very rushed and not of a high standard My husband and I got a bottle of wine with it and had only 1 glass out the bottle when the third course was complete!

Hotel reply...

Thank you for your review, if the service was too fast my apologies you could have said to my staff you wished to wait as many people do and we oblige, thanks again for your review Regards Donald

Gavin Strang said... Hotel has replied

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Stayed 6th October 2013

stayed for two nights, excellent service.

Hotel reply...

Thank you for your lovely review Regards Donald

Steven Cusack said... Hotel has replied

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Stayed 28th September 2013

I REALLY ENJOYED MY STAY AT SCOTLANDS , THE ONLY GRIPE WAS THE ROOM , YOU COULD HEAR A LOT OF OUTSIDE NOISE I AM A LIGHT SLEEPER , THE HOTEL DID SAY AT CHECKING OUT I COULD HAVE ASKED TO BE MOVED WHICH WAS OK , I WILL KNOW THE NEXT TIME

Hotel reply...

Thank you for your review, sorry about the street noise outwith my controls but glad everything else was good Regards Donald

Roslyn Keenan said... Hotel has replied

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Stayed 27th September 2013

Communal areas of this hotel very tired they need refurbished

Hotel reply...

Thank you for your review and yes we normally have the decorators in on the off season and its happening again soon Regards Donald

Carole Owens said... Hotel has replied

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Stayed 26th September 2013

We had an enjoyable, relaxing stay. Short break was good value for money. Visit to Blair Castle was memorable.

Hotel reply...

Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald

david shearer said... Hotel has replied

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Stayed 16th September 2013

Our final bill was wrong ..overcharged by two drinks (

Hotel reply...

Thank you for your review and my apolgies that we overcharged you for these drinks and again my apologies that my staff never apologised you questioned your bill. Thanks again for your review Regards Donald

Charles Simpson said... Hotel has replied

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Stayed 15th September 2013

the hotel met our expectations.the staff were very nice and the dining room service efficient.

Hotel reply...

Thank you for your lovely review and glad you enjoyed your stay with us Regards Donald

Jacqui Gardner said... Hotel has replied

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Stayed 13th September 2013

The room was spacious and well equipped we were luckily given a family room for the two of us although exceedingly noisy on the Saturday night with music from McNabs. Most of the food was exceptional breakfasts excellent despite having to wait 45 mins for a table on Sunday morning although the main courses were lacking in imagination the venison lamb and duck all looked the same sliced on some mash with beans and manger tout or broccoli. Value for money staff pleasant and helpful and well situated for Pitlochry

Hotel reply...

Thank you for your review, sorry you had to wait for your breakfast so long on the Sunday always seems to bottle up as most guests all come at the same time, the lamd and duck may have looked the same as its the way the chef cuts but should have tasted different, thanks again for your review Regards Donald

David Voy said... Hotel has replied

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Stayed 13th September 2013

Hi had read a lot about this hotel on tripadvisor and have to say that the comments on the site were not particularly good. However we had a great stay, our room was very nice and quiet, possibly because it was in the Bank House. The staff were very helpful and cheery and breakfast and dinner were of a very high standard. The leisure club was also very good and we will definitely be returning.

Hotel reply...

Thank you for your review, alas the reviews on tripadvisor can be harse at times but glad you enjoyed your stay with us. Regards Donald

M Taylor said... Hotel has replied

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Stayed 11th September 2013

hotel reception staff very proficient and friendly especially sarah and all the dining room staff

Hotel reply...

Thank you for your lovely review and will pass your comments onto Sarah Regards Donald

Violet McGibbon said... Hotel has replied

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Stayed 28th August 2013

Service on first day was very good unfortunately the order for breakfast on second day got lost had ended up waiting 45mins and when it arrived my husbands looked like leftovers.

Hotel reply...

Thank you for your review, my apologies about the wait and the breakfast you recieved Regards Donald