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Stirling Highland Hotel, Stirling

Spittal Street, Stirling, FK81DU, UK

Guest Reviews

Overall Guest Rating

77%

Challeen Bradley said...

74 %
40%
90%
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Stayed 13th February 2015

This is my 3rd visit to Stirling highland hotel. The building is in need of repairs. The bedroom Window didn't close properly so room was cold a room change sorted this - staff very good in every way.

Karen Brydie said...

100 %
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Stayed 12th February 2015

This overnight stay was for a birthday and anniversary treat. We had a wonderful stay. Staff excellent a special mention to Amy and Dawn in the restaurant. The room, food and staff were all superb and a special thank you for the gift and kind note left in the room. We will definitely be back and have recommended to others.

Claire Grubb said...

100 %
100%
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100%

Stayed 30th December 2014

Really enjoyed our stay. Staff were friendly and helpful and would definitely recommend for Hogmanay.

Jamie Thomson said...

77 %
70%
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90%

Stayed 22nd November 2014

Room was a good size with good views over stirling. Really comfy bed. Service from the staff was polite and efficient. Hotel is in a nice location. Food in the restuarant was excellent, I could eat the desserts from now until the end of time.

steven markey said...

94 %
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90%

Stayed 23rd October 2014

Room was lovely but bath had hairs on it and there was a empty mint wrapper under dresser . although they came to to clean bath in room the hairs were still on it

Elizabeth Park said...

80 %
100%
70%
70%

Stayed 21st October 2014

As expected, we had a lovely stay at the Highland Hotel. The staff are friendly and welcoming. The room was in good condition and very comfortable. We also made use of the leisure facilities.

linda paterson said...

54 %
50%
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60%

Stayed 15th October 2014

I am extremely disappointed with this stay. It was a present for my daughter who has recently been very ill. They had no bread rolls at dinner, had to ask, wait 15 mins, ask for butter and then a further 10 minutes wait. They were unable to sleep as the cistern in the bathroom was re-filling all night long and was extremely noisy. This resulted in her having a minor seizure during the night due to lack of sleep. I am a regular customer of Classic Britain and have stayed at the Highland on two previous occasions. I will not be staying there again.

Isobel Cameron said...

94 %
80%
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100%

Stayed 14th October 2014

Lovely hotel only two minutes walk from the castle and shopping. We had a relaxing break and the staff were friendly and efficient. We enjoyed our breakfast-the choice and quality was very good. We also had an excellent dinner.

Moira Murray said...

44 %
60%
40%
30%

Stayed 13th October 2014

Hotel and staff were fine but was let down by the food not much choice and the food was bland,maybe catering too much for an older clientele, don't think the food is rosette standard in 2014.maybe time to move the food into the 21st century, could have eaten every dish on the menu in 1985.

Robert William Neil Johnson said...

90 %
90%
100%
80%

Stayed 21st July 2014

It's several years since we stayed at the Highland but it is still first class for location and this time value

H Gashi said...

84 %
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80%
90%

Stayed 21st July 2014

Very good hotel nice and pleasant stay

David Green said...

97 %
90%
100%
100%

Stayed 19th July 2014

This is the second time that I have stayed at the Highland Hotel and will not be the last. Accommodation of facilitates are first rate. As it was very humid the rooms were stifling but the hotel staff provided a fan. This made the second night much more bearable.

Kristy McEwan said...

74 %
80%
70%
70%

Stayed 12th July 2014

Overall, myself and my Mum liked the Highland Hotel in Stirling. Our dinner was excellent. I liked the historical aspects of the hotel with it being the former High School, not to mention all the history nearby at Stirling Castle. My only grumble was the breakfast arrangements. I don't think a buffet style breakfast is appropriate in a four star establishment. Yes staff brought tea/coffee to the table, but not toast. I would like to have been offered toast also and have preserves and butter on the table. My pet hate is the communal toaster!!! I would also have appreciated the option to have had the cooked breakfast served at the table. Perhaps staff could offer tea/coffee and toast and then ask if a guest would prefer to serve themselves the continental buffet or have a cooked breakfast to order. I have been in lesser establishments that have these arrangements for breakfast. I really would appreciate it if the Highland Hotel could consider these suggestions. It would have made our stay almost perfect!!

C Jones said...

27 %
60%
0%
20%

Stayed 14th June 2014

The hotel was too big, none of the staff had a clue what they were doing particularly in the restaurant. There were not experienced staff and the young girls were running round like headless chickens. The bedroom was stiffling hot with only small windows. Air conditioning would appear to be essential as everyone we spoke to were roasting in their rooms.

Peter Ormiston said...

54 %
40%
60%
60%

Stayed 28th May 2014

Hotel was dirty, rooms outdated, seriously needs a good refurbish, bathroom taps are very awkward and drip, bed was very uncomfortable, get a better sleep in a premier inn.Overall not worth the money even on a 2 for 2 basis.

Gladys Wyllie said...

77 %
80%
80%
70%

Stayed 21st May 2014

Great location close to castle and town centre Nice cleam room only had breakfast and it was fine leisure centre a bonus amd gym is we equipped

Mrs Dempsey said...

84 %
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90%

Stayed 16th May 2014

I had a spa treatment when on my break,the treatment was good,but the room it took place in was a disgrace,very dirty,noisy and very bright not the way a 4 star treatment room should be.The hotel overall i feel is in desperate need of a refurbishment.

Fiona Thorburn said...

84 %
70%
90%
90%

Stayed 9th May 2014

We stayed for 2 nights with dinner, bed and breakfast at the Highland Hotel. The staff were very friendly and helpful. The food in the restaurant was excellent. The bedrooms are a good size. The hotel was a little dated in areas and the bathrooms were on the small side but I would certainly recommmend it to a friend.

Irene Polland said...

97 %
90%
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100%

Stayed 8th May 2014

Hotel was wonderful. All the staff were very friendly and smiley and really helpful and the food was fabulous. Would definately go back there again.

Catherine Docherty said...

87 %
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90%
80%

Stayed 5th May 2014

Very enjoyable stay. Lovely room, facilities excellent. Well located for public transport.

David Green said...

100 %
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100%

Stayed 18th April 2014

This is the first time that we have stayed at this hotel and it will certainly not be out last. From the moment that we entered to the moment that we left we were impressed by the professionalism of all the staff. They were welcoming and helpful at every turn. The facilities and room were of a high standard and the food was some of the best that I have tasted. An experience that we hope to repeat in the near future.

Margaret Paterson said...

80 %
80%
80%
80%

Stayed 11th April 2014

Any contact with staff of hotel or classicbritain was more than satisfactory and efficient

Elizabeth McCulloch said...

84 %
80%
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80%

Stayed 11th April 2014

Very enjoyable stay. Will definitely book again.

Ross Mclenaghan said...

100 %
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100%

Stayed 8th April 2014

Just enjoyed a 2 night stay at the highland hotel. It was my birthday and hotel upgraded us with wine and chocolates and also gave me a birthday card. Hotel is very clean and rooms were of a great standard with everything we needed including sky sports for my other half. Staff we're very helpful and friendly. We only had breakfast at the hotel however there was a great choice and food was lovely. The hotel is right in the middle of stirling town centre so once the car was parked we did not not need to use it again until we were leaving as you had shops and restaurants and pubs on your door step. Will definitely be using this hotel again and booking through classic britain.

Mr Macdonald said...

84 %
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80%

Stayed 6th April 2014

Excellent family room , very friendly staff and great central location with good parking.Great range of breakfast options and good leisure facilities.