Riverside Lodge Hotel, Irvine
Guest Reviews
Overall Guest Rating
88%
Overall Guest Rating
88%A guest said...
Stayed 14th January 2024
Lovely hotel room was spacious and comfortable and very clean.Meal at night was great and breakfast lovely everything tasty and warm we really enjoyed our nights stay 3rd Time there and will be back
mary mclean said...
Stayed 14th January 2024
Was very disappointed the hotel was freezing even in the dinning room we had to go back to our rooms couldnt sit in the bar, and the rooms were damp my clothes were wet in the morning just as well i had ours with me we have been many times before but i dont think we will be back feel this time it was a total waste off money
A guest said...
Stayed 13th January 2024
Lovely hotel - nice room, lovely bar and restaurant, food was great.
Claire Harden said...
Stayed 13th January 2024
Quick check in. Clean tidy room. Food lovely. Drinks overpriced. Breakfast great choice although very busy.
Mary Madden said...
Stayed 13th January 2024
We all had a very nice night away food and hotel were lovely as were the staff
Patricia Morris said...
Stayed 13th January 2024
Stayed at Riverside Lodge Saturday the 13th January, lovely hotel lovely staff and lovely inside, room was a basic room but very nice and clean. Made a mistake by not phoning a few days ahead of are stay to book dinner so we had to eat at nine at night but my mistake, food was beautiful and breakfast was good as well. Will definitely be back soon.
John Millar said...
Stayed 11th January 2024
As usual we had a lovely time at the Riverside. The staff are eternally friendly, helpful & efficient. We love this hotel & will certainly be back & would recommend it to everyone.
A guest said...
Stayed 12th January 2024
Clean, cosy and comfy hotel with friendly and efficient staff, one bedside cabinet and lamp in a double room was a bit much though!
Frank Simpson said...
Stayed 8th January 2024
An excellent hotel, great location, very comfortable room, excellent food and first class staff, couldn,t ask for more, loved it. Highly recommend.
A guest said...
Stayed 12th January 2024
From early Friday evening the people in Room 154 made a lot of noise. They were shouting and screaming. Reception did nothing about this until 04:00 on Saturday morning and the people finally leaving at 05:00. Management should have reacted earlier. We did not sleep until 05:00. When I spoke to reception about it they said sorry and ignored me further.
CATHERINE SNEDDON said...
Stayed 12th January 2024
Warm welcome, helpful staff and excellent service in all areas of the hotel. Room clean & comfortable. Communal areas of the hotel were modern and bright with plenty comfortable seating. Breakfast and dinner were both delicious with a good choice of dishes. Twenty minute easy walk in to Irvine town centre. Free parking. Would definitely stay again.
Emma Murphy said...
Stayed 3rd January 2024
What a lovely hotel everything was perfect food was delicious.
Susan Edwards said...
Stayed 11th January 2024
Yet another 2.night stay. Excellent hotel. Great food with amazing food who go beyond expectations. Will be back soon.
Janette Faulkner said...
Stayed 7th January 2024
Had a lovely couple of nights at this hotel. Rooms food and staff were excellent. Great value for money.
John MacAskill said...
Stayed 7th January 2024
Stayed at the Riverside on DBB basis on Sunday and had a great stay and would highly recommend . I will certainly be back as the staff ,food and hotel and customer service received from arriving till departing was excellent.
Heather McNamee said...
Stayed 6th January 2024
We had a great overnight stay at this hotel. Room was comfortable with a nice bottle of wine waiting. Food was lovely and drinks in the bar later were good and reasonably priced. I would recommend this hotel.
Liz O’Donnelly said...
Stayed 5th January 2024
The facilities (apart from room) were great, staff in restaurant & bar very helpful and supportive! One issue experienced which tainted our experience, was that of a party of 14 (7 rooms bookings) for a family event. Of the 7 rooms booked 6 received an upgrade bar may husband and I! We were assigned room 113. The bed sat at an angle where your head was lower than your feet! The spare bed was solid and albeit level - extremely uncomfortable. I raised my disappointment at check out on Sat around 11am as only managed to get 4hrs sleep, to be advised “I’m sorry about that - will raise it with housekeeping”: also advised upgrades are allocated on arrival based on availability which made me feel totally fobbed off. As my husband and I checked in at 3:30pm Saturday and did not receive an upgrade yet the last couple of our party who checked in at 7pm that evening, received an upgrade. When I raised my disappointment with the receptionist at check out I was advised “I’m sorry about that but I can’t comment on what happened yesterday as I wasn’t here”. So again fobbed off! No offer to look into it and come back to us being made! I would though like this investigated as I requested at check out and will await your thoughts to my feedback above. Thanks in advance, E O’Donnelly
stevie collins said...
Stayed 5th January 2024
Everything was great excpet the beds.. beds were brick hard so wouldnt return
Debbie Briscoe said...
Stayed 5th January 2024
I had a lovely stay at the hotel, staff were friendly, food was amazing I will definitely come back?
James Fotheringham said...
Stayed 3rd January 2024
Had a wonderful two days. Hotel and staff were excellent. Room was everything it could be. Have been before and would definitely go back again no problem.
Sylvia Mcilwraith said...
Stayed 3rd January 2024
Had a fabulous time at the hotel. Meals so good we ate there again the second night. ? staff so nice. Thank you. Such a short walk into town & shops. Our mattress was not the comfiest but the temperature in the room and facilities all first class.
Gary Young said...
Stayed 2nd January 2024
We chose to pay £30 upgrade to a superior room, we were then told by someone who had the same deal that didn't pay the £30 upgrade they had the same room. We found a syringe at the side of our car and a brick at the other side. Thankfully our car was fine. There was a fousty smell in the cupboard, the radiators basically came off the wall with vibration when we turned the heating on. The noise was terrible. Mattress was solid, we didn't have a great sleep. Starters were 10/10 absolutely perfect mains were a total let down burger was as dry & as rubbery as an old Welly. This was removed from our bill. Breakfast wasn't great, everything was pre cooked and old when we arrived at 7:45 We felt extremely deflated leaving. The lobby and bar was beautiful but not enough attention to detail carried throughout the Hotel & food quality. The only positive I took from the hotel was that they didn't charge for milk for my son. Extremely grateful for this.
Georgie Howley said...
Stayed 27th December 2023
We stayed at the Riverside Lodge on the DBB deal through Myhotelbreak. We chose to upgrade to one of the patio rooms which had two double beds. The staff at MHB were very helpful in changing my dates as I initially made a typo, which they sorted out quickly. When it came to book my dinner time at the hotel I was offered 4.45 or 8.15. Nothing at a reasonable time, which seems to be a common theme looking at other reviews - I suspect the hotel is reserving the peak times for those not on the deal? Which really is not fair. As a result we ate really late and it did taint our stay. The food and drink we had during the stay was nice, service very prompt and you could see they were very busy and the staf managed exceptionally well. The common areas and reception bar are really high standard, great selection of drinks behind the bar and lots of comfortable seating. The place had a great atmosphere. The room was large, comfortable with lots of storage, powerful shower - and although in need of a refurb, was great for the one night. The problems came at 10.30/11pm though when you could hear everyone shouting in the corridors on their way to their rooms and this lasted till around 1.30. As a couple who booked the getaway, to spend a nice evening away from their toddler (and get a full nights interrupted sleep) we were deeply disappointed. More so that there were no staff members managing the rowdy behaviour which went on for hours. It was not a weekend, it was a Wednesday night. All in all however I would recommend the hotel foe a one night stay to others, at the right price, but would request a room further down the corridor away from any passing traffic, and ensure before I booked that i could get in for dinner at normal time.
linda clark said...
Stayed 29th December 2023
We actually booked a second night directly with the hotel. Lovely stay at this very comfortable hotel. The main lobby and restaurant are very very nice and there is lots of nice seating and comfy chairs. The fire behind glass in the main area is so nice and very welcoming. Very firm but comfortable bed. Rooms seem to be a little neglected (furniture wise) and likewise the bathroom, but can't really complain for the price. Our room faced onto a row of villas and the window had curtains, but no blinds so couldn't really leave the curtains open at times which was a pity. Food in the restaurant was buffet style at breakfast and we had two course dinners on both nice which was very nice. Staf helpful and pleasant
john brunton said...
Stayed 29th December 2023
Our first visit to this fantastic hotel from the first foot into the hotel we had a fantastic visit, our rooms were first class very clean and very comfortable. We had a meal in the restaurant and was very impressed and would highly recommend visiting this hotel and restaurant again