Chevin Country Park Hotel & Spa, Otley

Stayed 5th November 2012

We had to be upgraded as the initial room had several problems, lights not working, radiator/towel rail not working, shower almost impossible to stand under in bath due to sloping ceiling, and when it was on made horrendous noise! New room was executive and very nice though bathroom had slight smell, wobbly toilet seat and again radiator didn't work. Also the use of wood on the walls and ceilings while giving the "log cabin effect" made the rooms quite dark and sometimes it was hard to see into wardrobes. Overall the hotel though in a lovely situation could perhaps do with a bit of work on the rooms to bring them up to scratch.

Stayed 27th October 2012

We had a relaxing and enjoyable stay, but the service was slow in the bar.

Stayed 15th October 2012

extreemly helpfull and friendly staff and have already recommended this hotel to friends

Stayed 14th October 2012

GREAT PLACE FOR A SHRT BREAK.FEELS LIKE YOUR IN THE STATES OR CANAADA,GREAT LOCATION.

Stayed 2nd October 2012

another excellent stay at chevon country park hotel. staff are very pleasant, rooms comfortable, food to die for. only 10 minutes from leeds/bradford airport. 20 minutes into Harrogate. highly recommended

Stayed 1st October 2012

As a three star hotel, it was as we expected. Staff were very friendly and we were upgraded to a superior room on request and as per the offer. We felt that the offer price gave us very good value for money. Rooms were clean and freshened up each day.

Stayed 30th September 2012

The staff was really friendly and helpful on checking in. The accommodation was clean and tidy, ive got to say the food was beautiful and would defintely stay there again. Would reccomend to friends and family

Stayed 27th August 2012

We had booked a 3 night stay at the Chevin Country Park Hotel & Spa and ended up leaving after only 1 night. The bathroom of the first room we were allocated had dirt in the toilet and mould in the shower. The bathroom of the second room we were allocated was worse. Also, it was joined on to one of the lodges and the walls were so thin we could hear every noise from next door, even when they were just speaking.. To be fair on the management they did not charge us for the one night we did stay but I wouldn't stay at this hotel again.

Stayed 21st August 2012

A lovely place in super surroundings. The service was excellent, staff were helpful and very pleasant. We would definitely return!

Stayed 27th July 2012

This could be a decent Hotel if service issues were sorted out. We were told that there were only two water jugs to serve the whole restaurant - absurd. Sounds like an excuse to sell bottled water. Staff members were not that friendly, but were constantly under pressure. Despite assurances from the Hotel manager in response to previous comments on TripAdvisor, it would appear that nothing has been done to address the lack of staff deployed on days when the Hotel has a wedding. We waited 40 minutes between dessert and cheese courses - unacceptable. Food is of good quality, but a little more of it would be welcome.

Stayed 15th July 2012

Had an enjoyable stay food and service was excellent and would go back only thing that let lodge down was the livingroom furniture was uncomfortable.

Stayed 1st July 2012

lovely place. Would definitely go again. Service in bar very slow and tables were not cleared of empty glasses all evening. Reception was slow, members of staff were in the back room of reception ignoring the queue of people waiting to be served.