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Chevin Country Park Hotel & Spa, Otley

Yorkgate, Otley, LS213NU, UK

Guest Reviews

Overall Guest Rating

82%

Claire Calverley said...

87 %
80%
90%
90%

Stayed 21st August 2012

A lovely place in super surroundings. The service was excellent, staff were helpful and very pleasant. We would definitely return!

Derek Hughes said...

60 %
90%
30%
60%

Stayed 27th July 2012

This could be a decent Hotel if service issues were sorted out. We were told that there were only two water jugs to serve the whole restaurant - absurd. Sounds like an excuse to sell bottled water. Staff members were not that friendly, but were constantly under pressure. Despite assurances from the Hotel manager in response to previous comments on TripAdvisor, it would appear that nothing has been done to address the lack of staff deployed on days when the Hotel has a wedding. We waited 40 minutes between dessert and cheese courses - unacceptable. Food is of good quality, but a little more of it would be welcome.

robert lowe said...

87 %
80%
90%
90%

Stayed 15th July 2012

Had an enjoyable stay food and service was excellent and would go back only thing that let lodge down was the livingroom furniture was uncomfortable.

Andrew Shaw said...

84 %
100%
50%
100%

Stayed 1st July 2012

lovely place. Would definitely go again. Service in bar very slow and tables were not cleared of empty glasses all evening. Reception was slow, members of staff were in the back room of reception ignoring the queue of people waiting to be served.