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Gretna Hall Hotel, Gretna

Gretna Green, Gretna, DG165DY, UK

Guest Reviews

Overall Guest Rating

91%

Brian Rhoney said...

97 %
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Stayed 23rd March 2024

Highly recommended, Lovely hotel with very pleasant grounds. We were very pleasantly surprised because even though there was a couple of weddings going on we never really heard them and you wouldn't have known. The food was excellent both at dinner and also for the buffet breakfast. Very good indeed.

J Noon said...

100 %
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Stayed 14th March 2024

what a pleasant surprise to see so much alterations that have been done to a very tired Gretna Hall. Very modern and stylish All new staff etc. LOVELY. Everything was spot on.

Alastair Todd said...

84 %
80%
90%
80%

Stayed 20th March 2024

Nice hotel thoroughly enjoyed it

Senga Allan said...

84 %
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Stayed 14th March 2024

Hotel was lovely, in a nice setting. Rather quirky with small cosy public spaces dotted around and small flights of stairs up and own all over the place. Very well appointed and lovely restaurant with delicious food. Staff in general were very friendly. Room (147) was spotless and well appointed, but very hot. Also for a 'superior' room, the outlook across to the annexe walls and windows was disappointing.

Dorothy Coupar said...

84 %
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90%

Stayed 13th March 2024

Had a lovely time here Hotel has been refurbished Rooms large we stayed in a luxray double Food excellent ate in hotel both nights Staff friendly Hotel stands in 10acres but because of heavy rain we did not get a chance to explore Downside bathroom did not have towel rails but refurbishment is still ongoing

Terry DADY said...

97 %
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90%

Stayed 15th March 2024

Nice friendly hotel. The staff were very helpful and the food was nice. Some of the communal areas were ready for redecorating, such as the corridors to the bedrooms, but the bedrooms themselves were clean, modern and tidy with a very nice large and comfortable bed. Although it is late winter and everything outside was very wet, the hotel grounds were very pleasant, and would make a nice stopover traveling north to Scotland.

Rosemary Young said...

100 %
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Stayed 24th February 2024

Lovely hotel staff are very attentive great weekend

Ann Small said...

97 %
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Stayed 3rd February 2024

Lovely Hotel, staf nice, food great, rooms clean and comfortable. Handy for outlets.

A guest said...

80 %
70%
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90%

Stayed 12th December 2023

DBB deal was good value for money

Stephen Neilson said...

87 %
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80%

Stayed 9th December 2023

Had a fabulous stay, staff very friendly and helpful definitely be back ?

Allan Harrison said...

100 %
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Stayed 1st December 2023

As always the hotel and staff are first class. Have been several times now and have never been disappointed

Annette Mackay said...

80 %
60%
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80%

Stayed 29th November 2023

Pleasant hotel in lovely location. Staff were friendly and efficient. Food was good and reasonably priced. Room was small but adequate.

Stevie Horsburgh said...

80 %
80%
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80%

Stayed 27th November 2023

Every thing about the hotel above average

Rebecca Sharp said...

100 %
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100%

Stayed 27th November 2023

Absolute gem of a place. Conveniently located for the shopping centre and the staff could not do enough for us.

A guest said...

87 %
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100%

Stayed 17th November 2023

Hotel was lovely, rooms were beautiful and clean. Some of the staff could smile a little, some didn’t look happy to be there at the breakfast time. Apart from that would go back

Clare Quinn said...

90 %
90%
N/A
N/A

Stayed 2nd November 2023

Hotel was lovely and cosy, room was on the small side but as it was an overnight it was OK. Bar area was warm and welcoming and all staff were friendly and approachable. Breakfast was a buffet and there was a great choice, hot food was piping hot! We will definitely be back for another overnight.

Marshall Douglas said...

100 %
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100%

Stayed 12th October 2023

Great stay, Hotel was perfect, food,room and staff no complaints here, would def return here.??

Karen Holt said...

100 %
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Stayed 28th October 2023

We had a lovely night away for our 30th wedding anniversary. Meal was delicious. Staff friendly but very busy . Our room was very nice, clean and cosy with all amenities. Would definitely stay at this hotel if we ever went back to Gretna Green.

JAMES ALEXANDER REID said...

77 %
40%
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90%

Stayed 22nd October 2023

Friendly staff at reception, greeted with a warm welcome. Hallways leading to the bedrooms were relatively clean,bits of confetti on the carpets but it is a wedding venue so only to be expected, that being said it was there on arrival and still there at departure. Bedroom was dated and carpet was grubby, bed was clean and bathroom was immaculate. Bedroom carpet could do with a deep clean. Evening meal was great,staff were attentive and very pleasant, drinks are on the expensive side but it's s wedding venue and a captive audience, therefore they can charge what they think is reasonable. Overall a pleasant nights stay and would stay again

Patricia Watson said...

94 %
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80%

Stayed 5th October 2023

Lovely hotel, staff courteous and attentive, had a lovely relaxing day and night, enjoyed our dinner and buffet breakfast. Would recommend to friends.

A guest said...

100 %
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100%

Stayed 3rd October 2023

Love this hotel my husband and me have used it for many years. Love it now it’s all refurbished

Lorraine Scally said...

80 %
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80%

Stayed 28th September 2023

Excellent value for money

Elizabeth Bell said...

100 %
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Stayed 9th September 2023

My husband and I booked in and what a lovely time the room was very clean the food was lovely and the staff were so helpful we would definitely return

David Porter said...

44 %
50%
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30%

Stayed 7th September 2023

Not impressed, room was on par with Travelodge, although it was less spacious,bed was smaller,less chairs and more stains on carpet,food ok although should tell the chief that mash should be light n fluffy, not wet n soggy,more attention needed by waiters both drinks order n starters were wrong

David Porter said...

44 %
50%
50%
30%

Stayed 7th September 2023

Not impressed, room was on par with Travelodge, although it was less spacious,bed was smaller,less chairs and more stains on carpet,food ok although should tell the chief that mash should be light n fluffy, not wet n soggy,more attention needed by waiters both drinks order n starters were wrong