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Inn On The Prom Hotel, Lytham St Annes

11/17 South Promenade,, Lytham St Annes, FY81LU, UK

Guest Reviews

Overall Guest Rating

82%

Sheila Hollett said...

100 %
100%
100%
100%

Stayed 14th November 2023

This is my third stay at this hotel and it never disappoints. Staff are very pleasant and our room this time was wonderful ( overlooking the prom). Will definitely book again.

Sheila Johnstone said...

84 %
90%
90%
70%

Stayed 11th October 2023

Enjoyed our stay very much , staff and facilities really great.

Rosslyn Lsing said...

54 %
10%
70%
80%

Stayed 30th May 2023

Receptionist was unhelpful - the room was okay but noisy and the toilet was practically unusable!!! A huge disappointment

A guest said...

54 %
70%
20%
70%

Stayed 27th May 2023

Very average hotel good and bad points

Ronald Anderson said...

97 %
90%
100%
100%

Stayed 19th May 2023

This is a great hotel it has everything going on in it and so friendly the food is great

Derek White said...

80 %
70%
90%
80%

Stayed 20th April 2023

Really enjoyed our couple of nights at the Inn on the Prom. Good food and service and very well situated with ample parking.

William Laird said...

80 %
80%
80%
80%

Stayed 27th March 2022

We were given an upgrade to a boutique room with balcony which we enjoyed. Overall we had a very enjoyable stay and will return in the future.

Stephen Haslam said...

87 %
80%
100%
80%

Stayed 6th February 2022

Top time staff, hotel ,entertainment fantastic ? ? ?.

Mrs Wales said...

77 %
70%
80%
80%

Stayed 18th June 2014

Very nice enjoyed our stay

Barbara Gordon said...

67 %
40%
80%
80%

Stayed 6th September 2021

Great location and entertainment during the day was good, the hotel reception area was lovely but the rooms were very tiered and bathroom wasn’t the cleanest

Michelle Williamson said...

77 %
70%
70%
90%

Stayed 21st August 2021

Staff friendly, clean hotel. It just need renovating, as it’s dated & tired looking. During our stay the lift became broken. Which is not ideal when you have mobility issues. But the staff was doing their best to get it resolved ASAP.

COLIN GRIERSON said...

87 %
60%
100%
100%

Stayed 8th August 2021

Hi All , Loved it , entertainment first class , stayed before and will be back , booked last minute and got room 160 , it need a bit of attention , next time will upgrade to one of the newer rooms STAFF FIRST CLASS , don't know about the bar as they had to keep going away to get the beer no problem to me as all I like to do is drink it , Keep doing what you are doing

Christina Nolan said...

77 %
50%
80%
100%

Stayed 30th July 2021

A great location. Needs a bit of upgrading and definitely some soundproofing for the rooms. Also to get the floors sorted in the bedrooms to stop the squeaking, at the moment you know every time your neighbour up above or next door moved.

Ken Smith said...

87 %
80%
100%
80%

Stayed 26th June 2021

A brilliant 1 night stay, arrived to be greeted by a really pleasant lady who explained the safety issues, we also had lunch outside where the staff were busy but really good. We were in a nice room also the breakfast next morning was nice and well managed the lady who seemed to be in charge Leanne was first class a credit to the hotel.

archie Cummings said...

87 %
90%
80%
90%

Stayed 21st June 2021

The hotel was very nice and clean the staff was very helpful and the meals were very good so we enjoyed our stay and would be back as soon as we can.

Helen Daniel said...

84 %
70%
100%
80%

Stayed 2nd October 2020

Start with the booking My Hotel Break always great. Hotel very good, had all Covid restrictions in place . Food good a little disappointed that dinner was not in restaurant apart from that all was as good as always

ian mills said...

94 %
100%
100%
80%

Stayed 21st September 2020

Great hotel wife in wheelchair gave us room close to reception well looked after

david kirby said...

87 %
80%
90%
90%

Stayed 19th September 2020

staff very good room was deccent

Ronald Anderson said...

100 %
100%
100%
100%

Stayed 18th September 2020

We had a great time at the Inn on the prom hotel should be five star not. Three star food and entertainment was great

John Shaw-Pollard said...

87 %
80%
90%
90%

Stayed 14th September 2020

Having not been away since lock down we found everything OK staff wearing masks or visors helpful and obliging had sea view room bit dated but clean ans a comfy bed. Decided to take our own towels and pillows and looked after our own room saving room service coming in if we required tea/sugar/milks we could get them from reception. There was a coach in but it did not deter from the service at dinner or breakfast so altogether not bad considering the covid situation. Would stay here again in a sea view room.

Deborah Moore said...

77 %
80%
80%
70%

Stayed 13th September 2020

Beautiful hotel but guests please be aware there is an allowance of £20 per person for dinner if you are staying on a DBB deal. We were not told this and there isn’t anything to indicate it on the menu so we were charged an extra £15 for the meals we had. We were quite annoyed and the staff admitted we should have been told about the allowance, so after speaking to the manager on duty our money was refunded. Apart from that we enjoyed our stay and would return.

Ruth CARSWELL said...

90 %
90%
90%
90%

Stayed 10th September 2020

Another lovely stay at this hotel. Next to beach and pier short walk to shopping area

Philip Morrice said...

90 %
90%
90%
90%

Stayed 2nd September 2020

Very pleasant 2 night DBB break. Covid 19 measures in place, plenty hand sanitiser and one way systems in place. Hotel in great position, room clean, food good and staff professional and polite.

Ann Jefferson said...

94 %
90%
100%
90%

Stayed 29th August 2020

We have had a very enjoyable stay at the Inn On The Prom the food was very nice and the hotel staff were very friendly and helpful. We will probably go and stay there this was the second time that we have stayed in a my hotel break hotel and we haven't been disappointed.

jade hayhurst said...

87 %
100%
90%
70%

Stayed 29th August 2020

We really enjoyed our stay here. The rooms were spacious, comfortable and clean and had nice decor. The staff were nice and friendly and worked really hard. The entertainment outside was fantastic and the facilities in the hotel are great. My only little niggle was the food. My salmon was lovely on the first night but my roast dinner I had wasn't great on the second night. Maybe it's because of the different time slots that food is prepared earlier and left standing. But all in all I would definitely recommend it here and I will certainly be returning. My parents loved it too.