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Hilcroft Hotel, Whitburn

East Main Street, Whitburn, EH47 0JU, UK

Guest Reviews

Overall Guest Rating

89%

Joseph McIntyre said...

70 %
40%
90%
80%

Stayed 17th February 2024

The hotel staff are lovely but the room was a bit of a let down. The room did have tea and coffee making facilities but there were a few issues in room 14. 1. The shower was over the bath but there were no handgrips to help get in and out of bath. 2. There was no non slip mat to stand in the bath. 3. There was a very noisy fan that seemed to run for ages making it difficult to sleep. 4. There was an extremely bright emergency light fitting at the door making the room very bright and difficult to sleep. On a positive note the food was good but it is unlikely I will return.

Paul Kaplan said...

97 %
90%
100%
100%

Stayed 16th September 2023

We were here for the ABBA Tribute night..Dinner..Bed/Breakfast… We only have one negative report..ABBA Tribute we felt were not very good at all..very disappointed in their tribute… However the Hotel Staff were incredibly friendly and helpful ..thank you for our room request being granted we were very happy about that…room very clean and comfortable and breakfast tasty..good choice…it was all in all good value for money and we would return here but not for a Tribute night…we feel the members of staff improved our visit…

Tammy FallwFallens ns said...

100 %
100%
100%
100%

Stayed 1st July 2023

Lovely hotel, lovely staff. Rooms very clean. Good location.

Hugh Sommerville said...

84 %
90%
70%
90%

Stayed 9th June 2023

Had well deserved weekend away. Reception staff were amazing,nothing was any bother. Room was perfect. Found the service in the restaurant a little slow and the young girl serving could have been a bit more welcoming a wee smile perhaps

gerard murray said...

94 %
100%
90%
90%

Stayed 6th April 2023

had a lovely 2 night stay at the hilcroft hotel .we were in room 32 which had a huge smart tv and bathroom was huge with a wonderful jacuzzi bath .all staff we spoke to where nice and food was very good .great value .would recommend this hotel

William Porter said...

77 %
70%
80%
80%

Stayed 4th March 2023

Nice hotel with friendly staff. Evening dinner was nice, but expect to pay a wee bit over your dinner allowance as most of the starters and desserts take you over the mains prices, but worth the little bit extra. Room was a bit in small side, but comfortable and clean. Maybe a little upgrade wouldn't go amiss, but bathroom was new and clean. Cooked breakfast was served to us and was an excellent sized portion and very tasty.

Karen Gracie said...

74 %
50%
80%
90%

Stayed 4th March 2023

Basic room, but it was clean and tidy. Sadly no view of any kind from the window. Food was beautiful.

Allan Mcgraw said...

100 %
100%
100%
100%

Stayed 25th February 2023

Great hotel, absolutely no complaints. All staff were very friendly and welcoming. Room was clean and modern. Good & drink in restaurant was excellent. All in all a great Saturday night break at a very good value price

Stewart Dickson said...

100 %
100%
100%
100%

Stayed 18th February 2023

Great hotel. Clean. Lovely food. Well priced drinks would defo book this deal again

Billy Hare said...

90 %
70%
100%
100%

Stayed 18th February 2023

Staff fantastic food excellent

Denise Brown said...

100 %
100%
100%
100%

Stayed 28th January 2023

Had a lovely return stay at Hilcroft Hotel staff were friendly and attentive room was extremely clean and warm there was a good selection of food on the menu in the restaurant and tasty breakfast in the morning

Moira Sim said...

100 %
100%
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100%

Stayed 28th October 2022

Had a lovely stay here foof good .good choice at breakfast .room spacious staff really nice

margaret cormack said...

97 %
90%
100%
100%

Stayed 29th October 2022

Lovely hotel. Very friendly staff. We had afternoon tea dinner and breakfast and couldn't fault any meal. Would definitely recommend this hotel.

Patricia Kerr said...

67 %
30%
90%
80%

Stayed 28th October 2022

Have been here couple times now, do enjoy our stays, but the room we had this time was not up to standard and in desperate need of dection.

margo carson said...

94 %
80%
100%
100%

Stayed 23rd September 2022

Hotel was lovely staff and food great only thing was first time I've had to pay extra because couldn't get 2courses for 1850allowed on food menu bit of a let down I only had fish and chips that was 1450 so no much left over to get a sweet which started at 650 again lovely hotel great service and food this was a gift of dinner 2courses bed and breakfast bottle wine on arrival never had to pay extra any other hotel I've been to

catherine neil said...

94 %
90%
100%
90%

Stayed 2nd August 2022

Had a lovely time at the hotel we were sorry not to be able to stay longer , rooms were spotless and comfortable and the staff were really lovely and helpful , meals were excellent.

Elizabeth Bradley said...

70 %
10%
100%
100%

Stayed 6th May 2022

Great weekend hotel room nice but very hot , meals were very good, staff very helpful, would book again .

Steven Nish said...

97 %
90%
100%
100%

Stayed 16th April 2022

Excellent reception staff very pleasant and cheerful, Stayed here on the 16 April 2022. room was great food was good Barstaff and waitress service was excellent could not fault them in any way breakfast was good.10 out of 10. Bernadette & Steven Nish

Lesley Murray said...

90 %
80%
100%
90%

Stayed 15th April 2022

Lovely hotel, welcoming staff, very helpful, would stay here again.

Mandy Wilson said...

94 %
90%
100%
90%

Stayed 8th April 2022

Lovely room, toilet was spotless! Staff were very attentive and helpful. Food was delicious. Only negative comment would be that I had a slip in the bath, it was very slippy when the shower was turned on. Caused a bump on my head and a massive bruise to my leg. Maybe bath mats would be an idea?

Sadie Gillan said...

94 %
100%
100%
80%

Stayed 9th April 2022

Was lovey hotel staff very friendly and breakfast was lovely but a bit nosey at night with with main road outside bedroom room was lovely and hot

Vivian Higgins said...

100 %
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100%

Stayed 17th March 2022

We had a wonderful stay. Hotel was lovely, very comfortable and clean, bathroom sparkling. Staff very friendly and accommodating. Can’t praise high enough. Very happy to recommend.

A guest said...

87 %
90%
80%
90%

Stayed 1st April 2022

had a good weekend hotel wasgood and the staff were good

John Ogg said...

77 %
50%
90%
90%

Stayed 28th March 2022

Hotel very nice, meal and breakfast very good.staff helpful.

keith williams said...

97 %
90%
100%
100%

Stayed 25th March 2022

Stayed at the Hilcroft Hotel for two nights to attend a Golden Wedding celebration. Couldn’t fault the hotel, nice room very comfortable and clean. Food was excellent and the hotel staff were very friendly and efficient. All in all a very enjoyable weekend.