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Hilton Glasgow, Glasgow

1 William Street, Glasgow, G38HT, UK

Guest Reviews

Overall Guest Rating

91%

Nicola Grieve said...

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Stayed 18th February 2024

Beautiful hotel with spacious rooms, friendly staff and an excellent breakfast selection. The only negative is the charge for the pool at £10 per person or £20 per family. I have never encountered a hotel charging guests to use their facilities.

A guest said...

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Stayed 31st July 2021

Lovely clean areas in the hotel reception and bar was beautiful, most of the staff friendly and willing to help. Personally a massive THANK YOU to young man at bar who had blue shirt and waistcoat on serving us, made me and my family comfortable and nothing was to much trouble.

A guest said...

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Stayed 31st July 2021

We enjoyed our 2 nights at the Hilton it was the first time our kids had stayed in a hotel they really enjoy it, it was a great change of scenery for us to spend some quality time together, facilities were great staff were lovely, we definitely stay again.

A guest said...

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Stayed 17th July 2021

Staff were brilliant. We ate in the bar and had breakfast the following day, both were exceptional. Bar is reasonably priced with great interiors! We also used the leisure centre which we thoroughly enjoyed. We will certainly return in the future

A guest said...

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Stayed 3rd July 2021

Absolutely amazing hotel with brilliant friendly staff, a special mention to Andrew think surname is Morrison, such a lovely friendly man who took the time to speak to us. Stayed at this hotel lots of times over the years but it was my daughters first experience and she can’t wait to come back again.

A guest said...

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Stayed 26th June 2021

Lovely rooms. We had afternoon tea, amazing selection of teas and perfect presentation. Our server Miguel, was so friendly, informative and made the experience 100x more enjoyable. He even provided us with a little special birthday treat. 5 strvice.

A guest said...

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Stayed 20th June 2021

Incredible for families of small children! The hotel provides an activity kit at check-in which was amazing when dining out to have on hand. Kid sized robes and toiletries in the rooms and a free mock tail in the lounge! Could not have been more pleased as it allowed us to enjoy ourselves too

David McLellan said...

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Stayed 12th June 2014

Club lounge was very dissapointing - no longer serving spirits only beer & wine, this change was introduced last year yet no mention of this on Hilton website!

Shirley Dickinson said...

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Stayed 25th May 2014

We booked two rooms for our stay. One room for my husband and myself and one for my son and his wife. We all thought the hotel was lovely. The rooms were lovely and very clean. All the staff were very helpful. Our dinner on the first night was very nice. On the downside we thought the parking for two cars for two nights which cost

Brian Pearson said...

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Stayed 8th May 2014

Absolutely first class hotel which deserves its 5 star status. The staff are the friendliest most helpful we have ever encountered.

Joanne Watson said...

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Stayed 1st May 2014

Top class hotel, friendly, attentive staff. Breakfast and dinner were delicious. Beds were superb!

Vivien Robinson said...

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Stayed 17th April 2014

Really enjoyed our stay over the Easter weekend. Staff and food excellent.

William Logan said...

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Stayed 4th October 2013

Same usual high standard of service and food

David Green said...

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Stayed 10th May 2013

We stayed at the Hilton 10 & 11 May. The stay as always was good and the staff and facilities were first rate. We will return again as both my wife and I have always enjoyed our stay there.

Mrs Vass said...

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Stayed 29th March 2013

Fabulous weekend , staff all very friendly and helpful, looking forward to the next visit already!!

Frank Cowe said...

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Stayed 15th March 2013

Hi The time spent in The Hilton Glasgow, was very good everything was as was expected from a hotel of this calibre.Very friendly staff everywhere,this a very good place to spend a few days.Pity about our weather, May and I will be back tf we can,very good Anniversary Touch most appreciated.Thanks Again. Frank.

elizabeth jaffray said...

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Stayed 16th February 2013

We had a lovely stay in the Hilton Glasgow. The rooms were very nice, luxury bedding and plenty of room. We had lovely views from our 9th floor room. The dinner buffet was delicious and plenty of choice. The breakfast buffet was very good but I did find the whole journey back and forward to juice, then food then tea then toast and negotiating door gaps a bit wearing. We could have had tea and toast at our table. Bar service was impossible the eveing before. We were told to sit that someone would be over several times before eventaully going to the bar and not going until we had drinks. Plenty staff just not taking table orders. The staff were pleasant but a few needed to either get their training right or have a manager keep a closer eye on them. There were trays of food all over the lobby on 9th floor from when we arrived at 3.30pm and were still there at 11am the next day. The express checkout envelope through the door was nice and easy. The parking is

Jeff Pygott said...

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Stayed 31st December 2012

Top quality evening meal! Best buffet I've ever had!

M Johnston said...

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Stayed 6th December 2012

Room dirty on arrival and took two complaints before cleaned. The first afternoon was spent speaking with staff and this spoiled the day.

David Green said...

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Stayed 26th October 2012

A very enjoyable stay at the Hilton. Accommodation and food first rate with excellent customer service. If I was to make any criticism it would be that when we ate in the restaurant on the first evening we were not offered bread and had to ask for it just before our main meal and the prawn starter although served in a glass was not on a plate which meant that there was a scattering of food on the table. Also when finished it mean that there was no where to place the used fork. Apart from that the food was excellent. We will certainly be back.

Mr A Murray said...

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Stayed 25th September 2012

Generally excellent. Only issue was the cold plates for our hot breakfast.

Michael Devoy said...

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Stayed 21st September 2012

Bedrooms are due to be upgraded and this is showing as the rooms are not being maintained to the usual standard

Gail Young said...

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Stayed 15th September 2012

Bedrooms slightly dated but clean.Service from younger members of staff was excellent - especially bar staff- down side was restaurant - booked table for 7.30pm - still waiting to see a menu at 8pm and when we asked to look at one we were told they were all in use !!!! Food more like pub food than good hotel food

M Morgan said...

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Stayed 14th September 2012

A thoroughly enjoyable stay.Would recommend this hotel for its tasty food,friendly,helpful staff and good location.

Keith Dyet said...

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Stayed 14th September 2012

We found our stay at The Hilton, Glasgow very enjoyable. All staff were very freindly and helpful. Would definately return to this hotel.