Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Leonardo Hotel Newcastle, Newcastle

St James Place, Newcastle, NE14AD, UK

Guest Reviews

Overall Guest Rating

87%

Sharon Baguley said...

64 %
60%
90%
40%

Stayed 11th April 2026

We stayed at the hotel this Saturday and were in one of the old rooms which was absolutely fine but did need a refresh. The staff are fantastic, in particular Brian on reception and Jonathan the manager. We had a meal at the hotel and most of it was lovely, but the steak that I was terrible, it was raw mostly and very fatty. I didn’t complain as I was having a pudding but I’m sure if I had the staff would have been great about it.

Peter Watson said...

90 %
90%
90%
90%

Stayed 10th April 2026

Swift, efficient check-in, the reception staff were all very polite, friendly and informative.

Carl Skowronek said...

74 %
60%
80%
80%

Stayed 18th March 2026

Hotel rooms are being updated we were in one of the old rooms. The room was comfortable & the hotel was fairly quiet during the night. The hotel is situated at a main crossroads entering Newcastle, so has constant traffic outside. The bar was ok as was the breakfast choice. The staff were great & helpful

Kathleen Donaldson said...

100 %
100%
100%
N/A

Stayed 8th March 2026

Staff were friendly and made us feel very welcome, particular thanks to John the manager. We will stay again on our next trip to Newcastle

EILEEN HANNAH said...

97 %
90%
100%
100%

Stayed 4th March 2026

Had a Brilliant 2 day stay at this Lovely hotel . The location is great , 5 minutes walk from the train station. Food and service at the hotel was excellent. Scott at reception and also his manager was really nice when I spoke to him to ask some information. In the restaurant breakfast was lovely and Shannon was really friendly. Would definitely stay again and recommend it to my friends

Sandie Donald said...

84 %
70%
100%
80%

Stayed 19th February 2026

Hotel was fine for a night in city and close to all attractions. The staff were so friendly and reception made great recommendations for things to see x

Stewart Woods said...

74 %
60%
90%
70%

Stayed 14th February 2026

Bit dated though refurbishment is on going, can be noisy at night with people coming in really late during the night at weekends, Staff very polite and friendly, breakfast was ideal but could do with a larger verity on the cooked section, would I return of course I would.

Patricia McKinlay said...

87 %
80%
100%
80%

Stayed 28th January 2026

A two night stay in a really welcoming hitel with very helpful staff.

A guest said...

97 %
90%
100%
100%

Stayed 28th December 2025

Great Hotel! Nice and warm and great staff who are very friendly, helpful and smiled alot. We had a good time with the deal and made the most of it. Thank you Leonardo!

Tracy Wells said...

100 %
100%
100%
100%

Stayed 11th December 2025

Lovely accommodation, nearby to the train station. Friendly staff and delicious breakfast. 2nd stay here

Mark Wiggins said...

84 %
70%
90%
90%

Stayed 11th December 2025

Hotel was fine, public areas, bar and restaurant all good, standard double room was basic but clean with plenty of tea/coffee available, breakfast was very good buffet style with cold and hot options and fried or poached eggs available on request, location was good, just behind train station and 10 minute walk to centre and quayside, staff very friendly and helpful, great value deal included two free hot drinks, free pizza to share and bottle of Prosecco

LISA YOUNG said...

90 %
70%
100%
100%

Stayed 9th December 2025

This was firstly an amazing deal, which i thought must be to good to be true but it wasn't. The staff could not do enough for you and were so friendly , the food was lovely. If had a negative i would say the rooms were a bit tired, but they were spotless so it didn't bother us. Would definitely be looking to stop here again and so central.

A guest said...

70 %
50%
100%
60%

Stayed 7th December 2025

What a great Sunday stay! Basic but spotless room. Dated bathroom but clean. Lovely and warm. Close to city centre. Super friendly staff. Would defo do this break again

Sandra White said...

97 %
90%
100%
100%

Stayed 4th December 2025

The hotel is very nice,great position and comfortable. All staf were very friendly and helpful. Deal was incredible value,the free pizza was fresh and absolutely delicious. Will definitely return here.

Brian Wilson said...

80 %
50%
90%
100%

Stayed 27th November 2025

Pleasant stay. Good value for money. Rooms a bit dated. Good food.

Tonia Crawford said...

94 %
80%
100%
100%

Stayed 27th November 2025

Welcoming staff, very clean public areas, would definitely recommend and return.

A guest said...

100 %
100%
100%
100%

Stayed 21st November 2025

Brilliant hotel, I’ve stayed here before & will definitely be staying again. A good clean & friendly hotel ?

Peter Thompson Knox said...

84 %
80%
100%
70%

Stayed 20th November 2025

Exellent value for money highly recomend this hotel

ian bogle said...

100 %
100%
N/A
N/A

Stayed 26th October 2025

Superb hotel, staff were great , room was lovely, would definitely recommend.

Carol Scrogham said...

87 %
70%
100%
90%

Stayed 7th October 2025

We enjoyed our 2 night stay at Leonardo Newcastle as usual. The breakfasts were varied & good - I really liked the overnight oats, had some fruit compote & yoghurt on the top. The staff are very helpful & friendly. The bedrooms are rather dated, but lovely comfy beds. The bathroom definitely needs updating.

John Scown said...

87 %
80%
80%
100%

Stayed 8th October 2025

Fantastic value for money and an excellent quality breakfast

A guest said...

94 %
90%
100%
90%

Stayed 30th August 2025

Great hotel and location. The staff were great and the food was too. Great offer! We really enjoyed ourselves. Thanks

J McDonald said...

90 %
70%
100%
100%

Stayed 14th August 2025

We had a great time in Newcastle the hotel was brilliant for the price the rooms are a bit tired but the service was fantastic staf really nice great location 5 min from railway station 5 min from city centre all in all great hotel.

Joanne Robson said...

90 %
100%
N/A
80%

Stayed 15th August 2025

Fab hotel. Great location. Friendly staff. Nice clean rooms.

Roseann McGee said...

74 %
70%
80%
70%

Stayed 10th August 2025

Just back from 2 nights at Leonardo Newcastle Hotel on recent offer of £125 for 2 people -2 nights B&B with pizza to share + glass of fizz each + Bottle of Prosecco, Illy Coffee voucher each and 10% Off any further Food/Drink. Great deal and hotel is in good location only 5-10 minutes from train station. Yes hotel does need some refurb mainly the rooms but at this price you can't complain. Rooms were adequate and decent sized with comfy clean beds. Bathroom had few issues with cracked / chipped sink and tiles and old style shower. Tea tray had plenty tea/coffee/milk and sugar but no biscuits. The pizza to share on the offer was tasty but not a large menu choice, although should have something for most people. No option to add any extra toppings. Breakfast was just usual run of the mill breakfast choices but any extra made to offer choices not available. Like maybe an omelette , veg sausages made to order but no browns. Mushrooms, tomato , potatoes or beans with egg the veg choices . Overall great value and good location with 9 out of 10 staff helpful and polite. Another great deal from MHB thanks