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Carousel Hotel, Blackpool

663 - 671 New South Promenade, Blackpool, FY41RN, UK

Guest Reviews

Overall Guest Rating

87%

John McFarlane said...

90 %
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Stayed 14th October 2023

Room was lovely and we had a free bottle of wine. The tram stop was 3 mins from the hotel and the service was excellent

A guest said...

97 %
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Stayed 25th July 2023

Lovely hotel in quiet location. Great to have free parking. Staff were all excellent. We made our booking with myhotelbreak.com which included B&B and a complimentary bottle of wine in the room. There was no wine and the staff were unaware of the offer. However, the manager kindly agreed to honour the gift which was much appreciated! We ate in the restaurant in the evening. We waited almost an hour for the food BUT there had been a computer glitch in the ordering system and the staff were extremely apologetic and brought us a complimentary drink and offered any dessert of our choice "on the house" which we thought was more than fair. The food, when it came, was excellent quality. I had the lasagne and honestly, one of the best I've ever tasted! The hotel must have an excellent chef. Breakfast the next morning was also excellent quality and the buffet food was hot (which is often hard to find in my experience). All the staff were professional, friendly and helpful. We could have done without the fire alarm going off at 8am the next morning but these things happen! All in all a good stay and good value for money.

Linda Figus said...

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Stayed 28th July 2023

Absolutely fantastic from check in to check out hotel was fabulous and the staff were all lovely especially Connor and Jordan/josh in the restaurant both were so nice food was 5*** all the way we will definitely be returning entertained by johnny B who was also great

Rachel Simcox said...

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Stayed 10th June 2023

Lovely friendly staff. A great value night away. Food and wine was all delicious for our dinner and arrived to our table very quickly and breakfast was delicious and plentiful the next morning. Rooms were modern and clean. Will definitely return.

A guest said...

70 %
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30%

Stayed 20th September 2022

The hotel was very clean and so we're the rooms. The food was awful, if I wanted to be kind I couldn't. Was hoping breakfast would be better than the evening meal, but it was very poor, the eggs were so overcooked it wasn't a joke. We left and went to a local cafe. Sorry Carousel, the kitchen staff let you down. How anybody with catering skills allowed the food to leave the kitchen is unacceptable.

A guest said...

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Stayed 16th September 2022

nice hotel would definitely go back .staff very helpful

Ian Chisnall said...

94 %
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Stayed 24th July 2022

Very friendly, helpful and accommodating staff. Room clean and functional and sea view was a bonus. Dinner had ample choice, was delivered at exactly the right tempo, presented beautifully and was clearly fresh to the plate. Superb value for money and one to return to

William Arthur Thompson said...

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Stayed 10th November 2021

Excellent hotel clean and friendly staff

Julie Kadhim said...

94 %
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Stayed 25th September 2020

Lovely stay in Blackpool. Very friendly staff, great food and service. Nice clean rooms. Enjoyed the break, would stay again.

Ian Butterworth said...

94 %
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Stayed 14th September 2020

Could not fault the hotel staff were pleasant and helpful. Food and room good. Would stay again in future.

Sheila Hollett said...

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Stayed 29th February 2020

Lovely stay with excellent staff and wonderful food. Entertainment was a massive bonus too. Highly recommend ?

Loraine Rockall said...

57 %
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Stayed 29th February 2020

Always good

A guest said...

100 %
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Stayed 23rd October 2019

Well looked after from arrival to departure nothing to much trouble

A guest said...

50 %
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70%

Stayed 30th August 2019

Booked a double room but when arrived was only a twin left ..then receptionist said it was £8 for parking ( no word of this when looking at hotel) we had lots of places to choose from that said pay for parking this is one reason we chose this one.anyway when I said this to receptionist she said we didn’t have to stay which I thought was very rude!!! Hotel was ok, room ok but bathroom let it down..was filthy and very badly done looks like they had tried to change it to disabled bathroom but badly done ..restaurant very basic.wouldnt say I wouldn’t stay again but would look elsewhere first

A guest said...

44 %
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70%

Stayed 14th August 2019

Stayed in June and was very pleased, however this time we stayed 2 nights and there was a wedding on which the hotel did not tell us about so the lounge bar was not available. Could only get an after dinner drink at the cafe bar which is very basic, no comfy chairs or seating to relax in. Dinner was served here and no tablecloths, service poor and slow (not really suitable for a "Date night"). Manager very rude about it and claimed we should have booked direct with the hotel for a discount and to be informed that lounge bar out of action due to weddings. Not interested because we booked through a third party. Actually manager wasn't interested at all, very rude manner. For 4 days of this week there were 3 weddings on. Advise not to go when there are weddings on as it is also difficult to access rooms via south stairway. Perhaps the hotel should inform ALL guests booked in that a wedding is on.

A guest said...

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Stayed 29th July 2019

Had an amazing 5 days at the carousel hotel in Blackpool. Having a decent hotel and friendly staff made the holiday even more spectacular!

A guest said...

84 %
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90%

Stayed 3rd June 2019

Nice hotel. Clean and tidy throughout. Friendly staff although did have to chase someone to be seated as it was quiet. Although at the bottom of the promenade the tram is right outside and really cheap. Good deals for hotel. Would stay again

Kevin Marlow said...

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Stayed 27th May 2019

The hotel was lovley nice and clean great time there staff great to

Julie Fitzpatrick said...

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Stayed 13th April 2019

Absolutely fantastic, dinner was lovely, breakfast was lovely rooms really clean and comfy. Tina Turner tribute fantastic. Staff really friendly. Will definitely book again.

kay barlow said...

84 %
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Stayed 10th April 2019

Really enjoyed our stay rooms were nice and clean and my mother in laws room was fully adapted as requested

Nicole Lie said...

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Stayed 5th April 2019

Would highly recommend this hotel. Location is fantastic and the staff very helpful, will definitely be returning!!

Rachel Weatherley said...

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Stayed 19th March 2019

Enjoyable stay. Very nice, comfortable hotel. Friendly staff. Food was fantastic! Will definately be using again and have already recommended to friends. Thankyou.

Hailey McCartney said...

100 %
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Stayed 16th March 2019

Lovely hotel.. rooms very clean and comfortable beds. Food in the restaurant was really good including the breakfast buffet. Would recommend this hotel to everyone.

A guest said...

90 %
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Stayed 9th March 2019

Great hotel. Staff were very friendly , room was spacious, clean,& comfortable ...We booked the deal.. "1 night ,with prosecco, dinner ,bed & breakfast ".. Worth every penny.! ..We even had a sea view room at no extra cost ...Only downside is that it's a 2.5 mile walk to Blackpool tower ?.. but then there is a tram stop just opposite the hotel !!

Loraine Rockall said...

84 %
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Stayed 2nd March 2019

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