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York Pavilion Hotel, York

45 Main Street, York, YO10 4PJ, UK

Guest Reviews

Overall Guest Rating

90%

Lorraine Murphy said...

94 %
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Stayed 23rd March 2024

Spent 2 nights in this charming hotel with husband. Room was lovely, bit tired but quirky with exposed beams and original features. Very quiet with a view overlooking courtyard. Staff were polite, helpful and attentive in the bar and at breakfast time. Didn’t have evening meal in hotel so can’t comment on the food. Great base to explore York which was a 30 minute walk by the river into centre of York. Would stay again.

Sandra Pennells said...

100 %
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Stayed 11th March 2024

Had a lovely stay with a very nice disabled room,only thing was the shower curtain,it would have been better if it had reached the floor. I did have a word with the under manager,it would save an accident waiting to happen,but it really was a lovely room, food was lovely &hot, will definitely stay again.thank you

Stephen Kelly said...

100 %
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Stayed 13th March 2024

Lovely hotel, fantastic staff, lovely room, we were in room 10, very nice and clean. 30 minutes to walk into the centre of York. Great breakfast too.

Debra Hahn said...

87 %
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80%

Stayed 23rd February 2024

Stayed here for a 2 night break at the weekend. What a lovely hotel, lovely rooms, clean and comfortable beds, lovely breakfast. Staff more than helpful and very pleasant. Bus stop literally outside the hotel, less than 10 mins into York, good service too. I will definitely be back. Fabulous.

Paul Wilson said...

100 %
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100%

Stayed 14th February 2024

Got a good deal. Very nice hotel , very clean and tidy, immaculately dressed staff who were very friendly. Good breakfast with lots of options. Good sized room with a bath& shower. Bus stop both ways very close and good pub The plough over the road..

A guest said...

44 %
20%
70%
40%

Stayed 19th January 2024

Couldn't fault staff BUT hotel needs improvement, had to change rooms as first was totally inadequate, dirty bathroom, freezing cold, bed dipped in middle in second room, door handle hanging off, toilet flshed on 4th attempt, breakfast undercooked, wasn't informed about restaurant closure before we arrived and parking charge of £10 per 24hrs or partial was extortionate, talked to duty manager who was pleasant and said he'd be intouch....he hasn't....very disappointing experience

Susan Sharp said...

97 %
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90%

Stayed 18th December 2023

Lovely cosy, quiet room. Had to turn the radiator off (and this was a cold damp December stay) it was so warm and snug

Richard Thompson said...

100 %
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Stayed 18th December 2023

Very nice hotel Clean rooms Staff very helpful and friendly

Christine Rayner said...

94 %
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Stayed 10th December 2023

Absolutely fabulous break. Welcoming and friendly staff. Lovely warm and clean room . Breakfast was spot on and plenty of choice. We would definitely go back without hesitation

Margaret Rennie said...

90 %
90%
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Stayed 4th December 2023

Very friendly and helpful staff. Rooms very nice and clean.Breakfast was excellent very good value .Good location with easy access to York city centre excellent bus service

Steven Thorn said...

80 %
80%
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80%

Stayed 4th December 2023

Nice hotel, well appointed and conveniently situated.

Casson Debbie said...

94 %
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80%

Stayed 3rd December 2023

it was a beautiful hotel and i'll surely stay again

JOHN WINTER said...

90 %
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N/A

Stayed 3rd December 2023

We had a lovely stay staff are very helpful easy access to York breakfast was very nice a handrail in the disabled shower area would be much appreciated however we had a great stay and will be back again

linda rae said...

97 %
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Stayed 3rd December 2023

Great hotel clean rooms and good breakfast good value for money

Margaret Bowen said...

97 %
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Stayed 28th November 2023

Lovely hotel, conveniently situated on a short bus ride away from the city centre. Comfortable rooms. Attentive, pleasant staff. Breakfast was great with something for everyone. Will definitely book there again.

Margaret Lowe said...

94 %
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80%

Stayed 3rd November 2023

Spent a very comfortable 4 nights with my husband earlier this month. Had a ground floor room in a quiet area, in a courtyard just outside the main hotel. Breakfast had a good choice of foods, staff were very helpful. A thoroughly enjoyable stay.

Alan Gothard said...

87 %
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Stayed 3rd November 2023

Really nice hotel and setting ideal for York with bus stop outside .

A guest said...

97 %
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100%

Stayed 27th October 2023

This is a lovely hotel, nice clean rooms, excellent breakfast and super friendly staff, lovely little outside patios to sit out, which we did, in October! Easy to catch a bus into the centre of York or the train station! We loved our stay so much we’re going to book again! We found this to be a wonderful gem of a hotel we will remember !

A guest said...

94 %
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100%

Stayed 23rd October 2023

A very pleasant stay, the staff was absolutely brilliant, very friendly and we had lovely cooked breakfast each morning, but York itself is all pay pay, you can't take your car into York town center unless you want to pay a fortune for parking, Whitby and Scarborough are exactly the same which must have a knock on affect to the hotel and hospitality industry

Becky Goldie said...

74 %
90%
100%
30%

Stayed 20th October 2023

Fabulous couple of nights staying here . Only slight criticism veggie option at breakfast and the bar area was cold , it’s such a cosey lovely area - put the heating on it will pay off . We will return staff are fab

Ian palin said...

47 %
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30%

Stayed 18th October 2023

We arrived at the hotel the girl on reception was nice she gave us our room key on invoice it said room 36 but room 20 had been crossed out got in room it smelt of damp bed was a nice soft bed we sat on bed went to wardrobe to get more pillows out when I got them out put them on bed they had mould all over them the wardrobe had black mould in it we went for breakfast next morning we sat there for around 15 minutes ody came then a waiter came and said when you come down you have to let the waiter know your there so next day we made sure we told someone we was there never had to do this before I don’t think we will be staying there again oh also the receptionist told us if we wanted to eat in our room we could get our own food and they would supply plated and cutlery strange

Jacqueline Lyons said...

74 %
30%
90%
100%

Stayed 6th October 2023

Great location only 5 minutes on bus ? Hotel a bit dated especially the room , bar n dining area old fashioned but spotless Staff very helpful. Breakfast lovely couldn't fault it ,cereals, fruit, toast and hot breakfast to order Our room really needed updated , big cracks in sink , bath chipped

Marlene Horan said...

74 %
60%
80%
80%

Stayed 7th October 2023

We enjoyed our stay at York Pavilion Hotel The room was small but quant and very clean Breakfast was good with gluten free cereals and toast Staff very friendly A lovely walk in to York or a short bus ride Would stay again

A guest said...

97 %
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100%

Stayed 3rd October 2023

Very happy with our third visit.All members of staff very pleasant and helpfull

Brian Sewell said...

90 %
90%
90%
90%

Stayed 29th September 2023

Enjoyed our stay at the hotel, well positioned for York. Breakfast was good and quickly served. Room was very good and clean. My only negative comment the hotel does not do evening meal. We would stay there again if we visit York