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Castle Inn Hotel, Bassenthwaite

Near Keswick, Bassenthwaite, CA124RG, UK

Guest Reviews

Overall Guest Rating

86%

David Clark said...

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Stayed 17th March 2024

Very friendly and helpful staff. Good location for exploring the Western Lake District. Didn't use the spa facilities but they looked good.

A guest said...

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Stayed 16th March 2024

This was our first time to this hotel on arrival we were surprised to see it was in the middle of nowhere thinking we had booked a hotel Keswick but not to worry as it had everything we wanted from arrival to departure our room was spacious bathroom with bath and separate shower plenty of we had dinner bot nights most enjoyable served by a very hard working couple breakfast was also very good and served nice and hot

Robert Miller said...

94 %
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80%

Stayed 6th March 2024

We had an enjoyable stay at the Castle Inn Hotel which was well situated and had very friendly and helpful staff. Thank you.

stephen fisher said...

97 %
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90%

Stayed 20th May 2023

ideal location for visiting lakes, away from hustle and bustle but close enough for easy access. Friendly/helpful, very nice room, stayed 3 nights would have preferred to use restaurant for one of the nights but this option not available Monday to Thursday, but would highly recommend, happy to go back

Gerard Murden said...

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Stayed 1st March 2024

Our standard room was spotlessly clean with a spacious bathroom and lovely view. Both evening meal and breakfast did not disappoint. The staff at this hotel are it's stars. Friendly welcome at reception and attentive servers at breakfast and dinner.

A guest said...

80 %
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80%

Stayed 25th February 2024

Requested a quiet room found out a boiler was just behind room I had 1Hour 38 mins sleep in total proof of that on my Fitbit .Did tell reception the girl just stood and stared ahead. Worst service ever have travelled many different countries and never encountered a service like this .

Colin Middlehurst said...

70 %
70%
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Stayed 20th November 2023

Really lovely hotel, staff were very helpful, food was good room decent size and well maintained. Location was a bit remote so wouldn't suit everyone but was perfect for myself and my wife. Overall great value for money and a nice place to getaway.

Thomas Bracken said...

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Stayed 17th November 2023

Lovely hotel set in lovely grounds all staff very helpful from reception thru to bar staff the food was very good. The pool area very nice

Thomas Bracken said...

90 %
90%
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90%

Stayed 17th November 2023

Lovely hotel set in lovely grounds all staff very helpful from reception thru to bar staff the food was very good. The pool area very nice

Patricia Cook said...

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Stayed 15th November 2023

All staff at this hotel were courteous, friendly and helpful. Our room was spacious and comfortable with ample wardrobe space for clothes. The food was excellent both at breakfast and dinner. I was disappointed the use of the spa was not complimentary for hotel guests as is the usual case.

A guest said...

84 %
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90%

Stayed 10th November 2023

Weekend away perfect for a base plenty buses regular good food and drink a little quite when we where there overall good value and prob use again

T Mcgregor said...

77 %
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60%

Stayed 7th November 2023

We were a party of four and had a largely pleasant and comfortable stay.As an elderly couple we appreciated the hotel responding positively to our request for an accessible room and for thoughtfully giving our daughter and husband an adjoining room. We enjoyed the swimming pool and the fact that the hotel is well located for exploring the Lakes. The only less than positive aspect of our stay was the dining experience. The restaurant was closed and the Bar menu limited for meals on three nights.The Bar was also rather cold and on our first evening there was an obvious shortage of staff. Over all however the staff were very helpful.

Ann McCabe said...

90 %
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Stayed 7th October 2023

Lovely hotel, very handy for the Lake District. Food was good. Friendly, helpful staff on reception. Room very clean and lovely and quiet

John Robinson said...

100 %
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Stayed 26th September 2023

Lovely hotel

Paul Smith said...

90 %
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Stayed 28th September 2023

We had a lovely 2 night stay in the Castle Inn at the northern end of Bassenthwaite lake. We thought the breakfasts were delicious, cooked individually to our requirements. The evening meals were also good, but there didn’t seem to be any specials or variation. The gardens were excellent, as were the leisure facilities and the putting was a nice touch. We would definitely come again.

A guest said...

40 %
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Stayed 15th September 2023

Our room smelt very musty, although clean. Hotel very isolated , menu very repetitive. Hotel was soulless, would not stay again .

William Brown said...

90 %
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80%
N/A

Stayed 16th September 2023

Enjoyed our weekend at Castle inn Hotel pleasant place to stay

Sheila Mutch said...

84 %
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90%

Stayed 22nd August 2023

Very happy with stay but think staff should be made aware of hotel deals as we were going to be charged for evening meals on 3 of 4 nights. Fortunately I kept my email stating the deal I’d booked. Bill was adjusted by receptionist but she had said they didn’t do that deal and I felt the onus was on me to produce evidence of deal I’d booked.

jeanette hepple said...

85 %
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90%

Stayed 18th August 2023

lovely hotel and very friendly staff nothing was too much trouble

A guest said...

84 %
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70%

Stayed 16th August 2023

Excellent stay, fabulous pool and massive hot tub, friendly staff and lovely room.

Sharon Bell said...

85 %
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90%

Stayed 16th August 2023

Just spent 3 nights at this lovely hotel. Food was delicious - friendly staff and a very comfortable and clean room. An excellent base for exploring the Lakes - highly recommended.

Irene Innes said...

100 %
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Stayed 17th August 2023

Lovely hotel. Food was good staff. Very pleasant. Would definitely stay again

Maureen Johnston said...

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Stayed 11th August 2023

We had a great 2 night stay at the Castle Inn Hotel. The rooms were spotless, lovely comfy beds and all the Staff were very pleasant and helpful. Great selection for Breakfasts and everything was piping hot, and the evening meals were terrific.

Lorraine Mckenzie said...

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Stayed 9th August 2023

We recently had a 2 night stay with this lovely hotel, our room was very clean, facilities where exceptional, staff excellent, professional and nothing was a trouble, evening food lovely and everything there at breakfast you could want. Although the hotel is around 4 miles from Keswick there is a bus terminal and staff are more than eased to give you information if you ask regarding this use, definitely recommend

carole hind said...

90 %
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Stayed 6th August 2023

The hotel was clean friendly staff good value for money. Grounds were beautiful will defiantly come back.