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Holiday Inn Aberdeen West , Aberdeen

Westhill, Aberdeen, AB32 6TT, UK

Guest Reviews

Overall Guest Rating

87%

A guest said...

65 %
70%
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60%

Stayed 24th August 2023

Clean and comfortable. Had everything needed for a short break. Pleasant staff.

Jane keep said...

87 %
80%
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80%

Stayed 25th August 2023

Ideally situated for Aberdeen city(bus stop at door) rooms are good and spacious. Breakfast good selection and have improved quality since I was last there. Staff very nice. Many places around to visit if you don’t want big city of Aberdeen. Lovely Chinese Thai restaurant across the road at shopping mall called yaans.

A guest said...

90 %
90%
90%
90%

Stayed 2nd June 2023

Lovely hotel, with very comfy beds. All staff are really friendly. New restaurant opened and we had a really nice meal there and breakfast each morning was lovely, the only suggestion to the hotel would be to maybe consider a self service coffee/tea station or machine for guests to get their own hot drinks, as the small cup of filter coffee got cold very quickly. This is really an amazing deal, although you may need to mention to hotel staff that the deal includes late check out.

David McDonald said...

87 %
90%
90%
80%

Stayed 25th March 2023

We stayed for 1 night. There was an issue with booking from this site but staff soon sorted it out for us. We had dinner in the italian restaurant on site. Mussels and burger were superb as was my girlfriends starter but her macaroni cheese was rather tasteless but I would put it down to staff being spread thin as it was a busy night and they did say some staff were off sick. Really enjoyed the breakfast in the same place great variety of foods catering for anyone. We spend the night in the hotel bad again staff were great and it was a nice relaxing atmosphere. I would recommend the hotel it was great and I will consider attending again.

irene blue said...

100 %
100%
100%
100%

Stayed 25th March 2023

On arrival was told they had no booking. I was quite taken aback by this. Thankfully I had my confirmation printed out. Eventually the problem was resolved. This is the first time this has happened and as I said was panicking until fixed out. We booked for Luigi on Sunday thinking that was all available but when we arrived told Sunday roast was available until 7 pm. It would be good if the Sunday lunch menu was advertised perhaps in the lifts. Apart from these points everything was first class as usual

Duncan Meechan said...

77 %
50%
90%
90%

Stayed 14th October 2022

We stayed here for a couple of nights and I have to say it is one of the best hotels I have stayed in for a long time. They had super comfy rooms, well heated, the food was excellent as were all the staff. If you want to stay in/near Aberdeen then this is the place to go, I do not think you would regret it. Would I go back, oh yes please, I loved it and I don’t think anywhere else would live up to what I got here

David Morrice said...

94 %
90%
90%
100%

Stayed 11th February 2023

Great stay.Lovely room.Friendly staff.Amazing breakfast ?.

Jane keep said...

74 %
80%
80%
60%

Stayed 16th February 2023

Ideal for stop over. Rooms fine,few niggles re one window wouldn’t open and other no safety catch. Shower wasn’t able to set re jet and only came out in one direction. Breakfast has room for improvement,unfortunately if you decide to lie in you get Luke warm cooked breakfast.

Jane keep said...

74 %
80%
80%
60%

Stayed 16th February 2023

Ideal for stop over. Rooms fine,few niggles re one window wouldn’t open and other no safety catch. Shower wasn’t able to set re jet and only came out in one direction. Breakfast has room for improvement,unfortunately if you decide to lie in you get Luke warm cooked breakfast.

James O'Donnell said...

87 %
80%
90%
90%

Stayed 15th September 2022

Excellent stay staff were superb Throughly enjoyed our stay

john smith said...

77 %
70%
70%
90%

Stayed 16th September 2022

4 star rating? Our room wasn't serviced during our 2 day stay, bathroom door had a hole where the hook should be and the showerhead was secured to the pole with black tape, the air con/heating system didn't work so room hot!! The noise from the extraction units on the roof went on well into the night, then again early in the morning, very little sleep. Avoid room 213 if you can !! Most of the staff were good/attentive and polite. Breakfast food excellent ,didn't use the restaurant in evening, but 4star....disappointed. Been to a few Holiday Inns, had better sleep elsewhere.

Pauline Marsland said...

94 %
90%
90%
100%

Stayed 27th August 2022

Excellent hotel, well placed for visiting the surrounding countryside or sightseeing in the city about 7 miles away. Very well maintained premises, modern bathrooms and bedrooms, well equipped with the usual tea and coffee facilities, comfy beds etc. Breakfast was good quality and plentiful, buffet style continental and hot Scottish breakfast foods. Additional menu with alternative choices if you wanted e.g. omelettes or kippers etc. - best breakfast menu I've come across! We didn't use the on-site restaurant, preferring the local eateries but there's a menu in the room to inform what's on offer there. Staff were all friendly and efficient. It certainly deserves a great review, we would definitely stay here again when in the area.

Margaret Leighton said...

97 %
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100%

Stayed 4th August 2022

Hotel was well presented and staff were professional and very friendly. Breakfast/bar staff couldn't do enough for us. The only negative was that the tiles on the bathroom floor were loose and broken.

JOHN SMITH said...

100 %
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100%

Stayed 29th May 2022

Nice hotel, Staff very good as was the food ,will go again since we noticed they tribute nights

Jane keep said...

94 %
100%
100%
80%

Stayed 27th May 2022

Good size room ,nice bathroom. Area good for access to Aberdeen,bus stop outside hotel. Also good for visiting Aberdeenshire. Good selection at breakfast.staff friendly and welcoming.

Nicola Ramsay Hazlett said...

87 %
80%
80%
100%

Stayed 15th April 2022

Hotel was really busy due to a wedding on the Friday and an Easter egg t . Room was pleasant and clean and had all the amenities we required . Food was great but restaurant was a bit roudy- used as a bar by locals . Only complaint was we didn’t receive housekeeping and had to request toilet rolls when we ran out . Breakfast was super both days !

Alan Mackenzie said...

100 %
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100%

Stayed 27th March 2022

First class room. Great food. Friendly staff. 5 star plus

James Duncan said...

57 %
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40%
70%

Stayed 25th March 2022

Arrived and the booking was all messed up I had booked a extra night through my hotelbreak they couldn't find it then they did but in another room for sorted to stay in the one room also still waiting on the bottle of wine that we were supposed to get then on departure tried to charge me for drink and food that I had paid for the previous night not the best service it was if there was no idea as to what was going on

irene blue said...

100 %
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100%
100%

Stayed 12th March 2022

Second visit and didn’t disappoint. A really enjoyable stay

jameshill hill said...

97 %
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90%
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Stayed 10th February 2022

The service and attention was 100 percent

Craig Stewart said...

97 %
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100%
100%

Stayed 4th February 2022

Lived our stay, very comfortable, friendly, helpful staff. Food was excellent in the restaurant and for breakfast. Would definitely return

Jenny Luke said...

60 %
N/A
N/A
60%

Stayed 21st January 2022

Great value £69 DBB. Free upgrade to king-size executive suite. Friendly helpful staff and housekeeping was definitely 4 star!

Elizabeth Reilly said...

100 %
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100%

Stayed 18th November 2021

Had a great stay. Rooms were very clean as was the rest of the hotel. Food in the restaurant was excellent and staf very friendly. Will certainly return and recommend to family and friends

Beverley Thomson said...

84 %
80%
80%
90%

Stayed 20th November 2021

Highly recommend,great value ,stayed several times,would stay again.

Frank Hall said...

100 %
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100%

Stayed 28th August 2021

we had a wonderful 2 days in Holiday Inn in Westhill Aberdeen we can not find an issue with anything.The staff were excelent,hotel was spotless and the food was wonderful.We will be booking again infact we are looking to book sometime in October Thank you.