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Why Book With Us

Our Exceptional Guarantees

No-one else comes close to the guarantees offers guests

Its not just the great rates, or the best available room upgrade you could get. Or for that matter the easiest and most secure of booking systems, we offer more, far more than other websites out there.

Safe & Secure

  • FREE to book - We do not charge a booking fee and there are NO hidden charges
  • FREE to change your mind* - Want to change your booking? Amend your dates(+48hrs), or change the names of the guests, there will be NO charge. If you have to cancel your break, a small cancellation fee of only £7.50 will apply. 
  • NO upfront payment* - We do not ask you for a deposit or a % of the booking in fact we do not ask for any payment at all. All we require is a valid debit/credit card number to secure the booking. Most other websites ask for a deposit or even full payment on booking. We offer you the safest and surest way for you to book, with no financial risk to you whatsoever. You pay ALL your bill at the hotel.

*Some offers we promote require advanced payment or a deposit and are non-refundable. This will be clearly stated before making a booking

Handpicked Hotels

  • Hundreds of inspected hotels - We have a dedicated team who hand-pick our member hotels and who regularly visit the hotels to make sure they are up to the standard expected. It's the only way to give you added confidence to choose the style and quality of hotel to meet your level of expectation.
  • Unique grading scheme -When visiting our hotels on a yearly basis we take into account overall maintenance of each hotel inside and out, customer feedback, ambience, cleanliness, ease of access incl. parking, available space both in bedrooms and public areas, hotel design, quality of fabric and decor, quality of food and service, efficiency friendliness of management and staff. Basically, the overall FEEL GOOD factor. See Quality and Grading Scheme for more details.
  • Real Guest Reviews  - We have a distinct advantage by receiving constant reviews about our properties from guests. Only guests who stay at each of our hotels are able to add a review, so these are 100% real reviews from our guests who have actually stayed.

Guaranteed best rate constantly monitors the 12 most popular travel and hotel websites. We can guarantee you will not find a lower price on the web*. Like all guarantees, the match must be like for like. Same room type, same arrival date, same meal plan, and similar payment terms. Our price guarantee applies to available rates at all of our hotels at the time of booking. Any claim must be made at the time of your booking, and will not apply after your booking has been confirmed. In the unlikely event that you qualify for a reduced rate, then we will apply it immediately. Should you at some later date amend your date of arrival, then the prevailing rate will apply.

  • Get access to exclusive rates - We often manage to obtain exclusive rates which we can only promote to our members and past guests. You can access these by signing up for our weekly emails or registering for a free member account.
  • Lower rates available on our unique packages - We very much focus on making sure our prices are the best out there. All of our rates are monitored daily and provide excellent value for money, with more and more offers including added value extras, for FREE!

* Some hotels may from time to time run exclusive promotions on their own site which we cannot match. However, we will also often get promotions not available on any other site, including the hotel's own. 

Manage your booking

  • Online - you can manage some aspects of your booking online such as adding rooms, changing names, cancel your break and more.
  • Amend - In the event of other amendments our reservations team will make these changes for you free of charge.

In order for to improve and monitor our standards, we send ALL our guests a short e-mail questionnaire, asking how we have done. This questionnaire is used to update the hotels review rating right away, and any comments are added to each hotels guest book for the benefit of future clients. There are very few Web Operators who are as customer focused as us. 99% of our guests say they will book with us again!